Jeff Wyler Eastgate Auto Mall

I feel my salesmen were not upfront with me and mislead me. They charged me the same price for a "Drag" car with 5000 miles that i could of bought a new 2012 car for. They charged for extras that i did n me. They charged me the same price for a "Drag" car with 5000 miles that i could of bought a new 2012 car for. They charged for extras that i did not want which were taken off on Monday 8/8/2011 but they kept telling me that they would take more of since it had miles on it and it was a 2011, but did not. I regret that i did not return the car when i came back on 8/8/2011 and they removed the extra charges for additions i did not want. I feel these two salesmen were dishonest with me through out this whole process and I will not return to Jeff Wyler to purchase another vehicle as a result of this bad experience. As for the service department, i feel they are excellent and all my needs were met and they were very friendly, courteous and helpful. I was in for a factory recall and oil change. Thank You, Andra S. Brown More

Great experience, great price, no pressure sales tactics by Ralph Glaze, who sadly is retiring at end of this month. Have done business with Wyler Eastgate for 25 years, gotten great prices, and excellent s by Ralph Glaze, who sadly is retiring at end of this month. Have done business with Wyler Eastgate for 25 years, gotten great prices, and excellent service after the sale. My family and friends have bought from them on my recommendations. They stand behind the product and go out of their way to make you satisfied. I would highly recommend them to anyone. It is nice to do business with them as they operate like a mom and pop operation but in reality are a huge part of the Wyler franchise. More

I visited Jeff Wyler Eastgate Mazda on Dec 24, 2011. I was not ready to buy and was looking at what was available. A salesman approached as they do and asked what I was interested in. I told him that I was not ready to buy and was looking at what was available. A salesman approached as they do and asked what I was interested in. I told him that I was just looking buit wanted a vehicle rated at 35mpg highway. He showed me a Mazda2. Before I could leave he asked if I would buy then if he gave me an offer I could not refuse. An offer you can't refuse is I thought impossible to refuse. I was wrong. He worked up some numbers, The sticker price on the vehicle was $17525.00, my down payment and trade in was $3000.00. His price that I could not refuse was $19,982.73, to be clear this was the amount I would have to finance. He had added $5,457.73 to the vehicle cost. With financing the price was $22,620.00. Add in the $3000.00 down payment and you get to a whopping $25,650.00 total cost. Buyer beware certainly applies to this deal. Caveat Emptor More

I recently purchased a new truck at Jeff Wyler eastgate through salesman Forest Ramsey and he was very professional and friendly with his customers. He helped me negotiate the purchase with a payment that through salesman Forest Ramsey and he was very professional and friendly with his customers. He helped me negotiate the purchase with a payment that I felt comfortable with and in a new truck that had everything that I was looking for. He explained how to operate all the bells and whistles that it came with. And he has followed up with me to ensure that all my questions and concerns have been met, not that I've had any yet! He's a great guy. More

From the time I walked onto the car lot and met Steven Swayne I was impressed with his manner and information given to me. He stayed focused on my need and answered all my questions. I felt trust in hi Swayne I was impressed with his manner and information given to me. He stayed focused on my need and answered all my questions. I felt trust in his demeanor, and would not hesitate to seek his help in the future. More

WOW is what I say ! I bought my wife a new Traverse and Steve did all the work. I have purchased many new vehicles over the years and this Internet purchase was the easiest by far ! Steve worked with me ov Steve did all the work. I have purchased many new vehicles over the years and this Internet purchase was the easiest by far ! Steve worked with me over the internet because I live 2 hours away. He made sure I received the car I wanted at an agreed fair price with the options I wanted ( even added a few ), with 0 down payment I requested and zero percent interest. All from the comfort of home. I never even seen the car except for pictures, never drove a Traverse until I arrived at the dealership. I told Steve what time I would be there to pick up my wifes new car and he said it will be ready, to my surprise the car was parked right outside cleaned up with a full tank of gas and ready to go. Took a short drive with Steve to show me all the buttons on the Traverse, returned to the dealership, signed the paperwork, talked to onstar and was heading back to Ky. Took less than 1-1/2 hours, took me longer to get there than it did to buy the car. Least painfull car buying experience ever. Thanks Jeff Wyler and Steve Swaynie for a great car buying experience. I am telling everyboby !!! Finally someone who does what they, when they say they will do it !! Tom K More

Steve was a honest and trustworthy person we dealt business with, would recommend him to anyone. He helped us find a great car that would fit our needs financially and family wise. business with, would recommend him to anyone. He helped us find a great car that would fit our needs financially and family wise. More

I have a 2007 Mazda CX-7. The CX-7 is known for smoking exhaust, bad timing chain and poorly designed variable valve timing acuator. The real issue is that Mazda has created a service bulletin for the issu exhaust, bad timing chain and poorly designed variable valve timing acuator. The real issue is that Mazda has created a service bulletin for the issues, however they refuse create a recall or work with owners. I do need the work completed so I contacted Jeff Wyler Mazda service dept. It took several phone calls and two days to finally get a quote on doing the work. When I finally got the quote it was for a min of $2000.00. I have the Alldata program that recommends repair hours. I am being quoted for all the labor individually. The majority of the three repairs labor is the same work. So I guess Mazda and Jeff Wyler Mazda think just alike. SCREW THE CUSTOMER AFTER THEY GET YOUR MONEY!!!!!! DON'T BUY A MAZDA AND DON'T BUY FROM JEFF WYLER!!!!!! BUYER BEWARE!!!!! More

I just bought a Tahoe at Jeff Wyler Eastgate with the help of Jeff Anna. Jeff answered all my questions, ensured I was getting the best deal and even helped me save money on car insurance. Jeff took t help of Jeff Anna. Jeff answered all my questions, ensured I was getting the best deal and even helped me save money on car insurance. Jeff took the time to explain all the features of the vehicle to me so I could drive off knowing what to do. Because I arrived alone, Jeff made sure I had a ride to get both my vehicles home. I love the Tahoe and the superb customer service I received at Jeff Wyler Eastgate AutoMall. It was a very nice way to get to know people in the area that I've only been moved into one day. More