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Jeff Wyler Eastgate Auto Mall
Batavia, OH
3,663 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 01, 2023
I purchase a 2018 Jeep in September 2023. Salesman Payne was great and would buy from him again. After signing paper work a couple days later it was on lift at Jeff Wyler having tires ins Salesman Payne was great and would buy from him again. After signing paper work a couple days later it was on lift at Jeff Wyler having tires installed and I noticed paint bubbles at bottom of door. After thinking I had to deal with it I found out there was a paint warranty. After dealing with Jeep and Jeff Wyler everything was fix satisfactory and would buy from Jeff Wyler again. More
by bradmurray35
Employees Worked With
Payne. Salesman.
October 31, 2023
Salesman replied with a a snarky remark about an offer we made and when I asked him for their best price before I drove 2 1/2 hours to get there he quit responding. After a while another person from the deal made and when I asked him for their best price before I drove 2 1/2 hours to get there he quit responding. After a while another person from the dealership emailed but she wasn't interested in dealing with me as a consumer. I will not be giving my money to a dealership that has so little professionalism. More
by brelshane
Employees Worked With
Parker or Payne
October 18, 2023
Recently, I purchased a used Mazda 6 from Jeff Wyler Eastgate. I have started taking my car to the Mazda dealership for service, and of my appointments were great. They took the time to listen to my co Eastgate. I have started taking my car to the Mazda dealership for service, and of my appointments were great. They took the time to listen to my concerns and address the issues brought to their attention. They also took the time to explain to me what was going on with my vehicle. As this is my first Mazda, I am learning from the experts at JW Mazda. More
by L Nelson
Employees Worked With
Staff at Service Desk
October 13, 2023
When i was transferred from one salesperson to another to answer my questions, they said, "One of our specialists is reviewing your information, and we'll have the answers." Yet the new person didn't answer answer my questions, they said, "One of our specialists is reviewing your information, and we'll have the answers." Yet the new person didn't answer my question, I had to ask it again. Then the answer received didn't make sense. And on a followup question about a recall, I was told they had taken care of a recall, when in fact the manufacturer had not yet released a fix for the issue. I'm not impressed with their lack of attention to details. More
by janettebsmith
Employees Worked With
Antonio Hatter, Lacey Schmidt
August 30, 2023
Jeff Wyler was professional and friendly. I would buy from them again. Highly recommended dealership. I would buy from them again. Highly recommended dealership. More
by Josh
Employees Worked With
Tommy Miller - Sales Associate, Brandon Lenhart - Sales Manager, Chad - Sales Manager. All 5 Stars
August 15, 2023
I would never buy anything from this dealer. They did me dirty on a car I wanted to buy. I called them about a new car, not sold and arriving at the dealer. Would not take a deposit, called me t They did me dirty on a car I wanted to buy. I called them about a new car, not sold and arriving at the dealer. Would not take a deposit, called me to tell me the car was available. I told them I wanted to buy it and was paying cash. They called 6 other people interested in the model and pitted them against me. they favorited another buyer who showed up before they opened to buy the car, they never called me the night before to tell me the car was in, that is xx! I was 5 minutes away from the dealership when the salesman texted me to tell me the car I was buying was sold. CRAPPY BUSINESS PRACTICE FROM A LESS THAN HONEST DEALER! I will not even buy a KIA now after that treatment! More
by mhopus1970
Employees Worked With
Goodnes, Zoey Hess
May 07, 2023
Payne Kizer was great! He helped us find just what we needed. We always start our car search at Jeff Wyler Eastgate. This is the 4th car we've purchased from them in the la He helped us find just what we needed. We always start our car search at Jeff Wyler Eastgate. This is the 4th car we've purchased from them in the last 2 years. All reliable cars! More
by David
Employees Worked With
Payne Kizer
