Jeff Wyler Eastgate Auto Mall

This dealership sold me a 2018 Nissan Murano in 2020 with only 23,000 miles on it. I was happy to be purchasing the nicest car o had ever purchased and made sure to pay the extra thousands of dollars for a f only 23,000 miles on it. I was happy to be purchasing the nicest car o had ever purchased and made sure to pay the extra thousands of dollars for a full warranty. Within a year and a half, the transmission went out, and the dealership tried to fight me on replacing it and said I only had a limited warranty! So, after several frustrating phone calls they finally decided to replace it. Not even 2 years later, the transmission goes out again. Jeff Wyler says that there is nothing that they will do about it and I am just screwed! I have lost my home, my job, and my dignity over this situation and Jeff Wyler could care less. They don't answer their phones or have their names on their voicemail. I have called the corporate office and they send me to Kristen's voicemail only for her to never respond. The only person who has responded to me has been the service manager Jake who just says there's nothing he can do for me. I even reached out to the salesman who sold me the car and who i thiught i could trust because he wirked with my father at another dealership, and he read my message and ignored it. Stay as far away from this dealership as possible!! More

Overall smooth process on purchasing a new auto, lots of selection and great staff. I would recommend Jeff Wyler in your next auto purchase. selection and great staff. I would recommend Jeff Wyler in your next auto purchase. More

I originally bought my Mazda from Marcus and he was amazing. He was super knowledgeable and non pushy. Would recommend him to everyone! Then when I had my first service appointment I was blown away wit amazing. He was super knowledgeable and non pushy. Would recommend him to everyone! Then when I had my first service appointment I was blown away with how quick and easy my service advisor Kim. This has been the best car buying experience and I use to work at Carmax, we could have taken a few tips from Marcus and Kim. More

I worked with Sale Rep Seth, who was great to work with on the trade-in of my 2022 Ram 2500 for a new 2024 Ram 3500. Also had opportunity to work with Rob Rein and Dan Alley who went above and beyond to f on the trade-in of my 2022 Ram 2500 for a new 2024 Ram 3500. Also had opportunity to work with Rob Rein and Dan Alley who went above and beyond to fight for the deal that was good for me. Really appreciate the extra effort and would recommend these folks and the dealership to others. More

Excellent customer service from the service dept. very professional staff Very thoughtful about my needs very professional staff Very thoughtful about my needs More

Very satisfying experience. Brent is a wonderful sales person who helped us from car selection to explaining all the features of the car with all the required details. Brent is a wonderful sales person who helped us from car selection to explaining all the features of the car with all the required details. More

Kimberly in service was outstanding, she went out of her way to make sure I was taken care of and looked into my concerns. Thank you. way to make sure I was taken care of and looked into my concerns. Thank you. More