Jeff Wyler Acura of Fairfield

My car is a 2008 certified used mdx. I have had it for three weeks and I had to bring it back three times. One was for low tire pressure a day after i bought the car. I brought it back and the service dep three weeks and I had to bring it back three times. One was for low tire pressure a day after i bought the car. I brought it back and the service dept. Filled it with air. Dean and Paul in the service department are nice and professional. My salesman Gary is full of lip service. He stated if the tire lost pressure again they would replace with a new one. The next day the pressure was low again and I heard an odd noise when I drove the car at a very slow speed. I brought it back again. They found a screw in the tire and patched it. No replacement as promised. Gary drove the car and heard the noise. He sai it was a spring and to bring it in the following week at my convenience. He filled it up with gas this time. Next, I. Was driving A light and voice came on stating I had a problem with my all wheel drive anda take it to the acura dealer. I called Gary and told him i was discoraged and upset. I told him i did not want the car. He told me to bring it in. When I checked the diagnostics i was able to see all the warnings before i bought it. One was the low tire pressure and a rear stability problem. I brought it to superior acura and Gary greeted me with a very rude attitude. He spoke to Paul, the nice service manager, in private. Then they both came to speak to me. Paul asked what i wanted to happen with the car at this visit. I said turn it in and maybe buy a new one. Paul asked me to let him look at the car while Gary tLked to me about a nea car. Gary made a rude comment about financing anew car then took a phone call. Paul spoke to me after the inspection and diagnostic and explainned that it was not a spring making noise and a part was ordered to fix the car. He stated that the new sensors omn cars are sensitive whiich may have made my allnwheel drive light come on. He offered for me to speak to him from now on. I spoke to two friends with mdx's and their lights do not come on easily and do not come on when the road is rough like mine did. I called the dealership general manager the next day. I was told he would call me back that day, that wasbtwondays ago. More

My wife and I visited Superior Acura after leaving another Acura dealer in town. I was amazed in the difference in selection and service. It was the best car purchase experience we have ever had. We r another Acura dealer in town. I was amazed in the difference in selection and service. It was the best car purchase experience we have ever had. We recommend Superior Acura to anyone who is in the market for a new or used Acura. More

Very unprofessional. Hung up on me while speaking with me on the phone. He did not want to give a price. Buying this week, and he was not helpful. me on the phone. He did not want to give a price. Buying this week, and he was not helpful. More

I purchased a 2002 Jaguar XJ from Superior Acura in April 2006. Within 6 months the transmission went out. I went back to the dealership and was told there was nothing they could or would do. The Sales Mana 2006. Within 6 months the transmission went out. I went back to the dealership and was told there was nothing they could or would do. The Sales Manager called some of his offsite repair facilities to get a lower cost to replace the transmission, but it was nothing close to what Jaguar offered. I was told the car had a clean CarFax report. After getting the transmission replaced for $5000 at the Jaguar dealer in Cincinnati, I checked/found the car had been in an accident. I wouldn't recommend my WORST ENEMY to this dealership or any other Superior affiliated dealer. Very Poor Customer Relations!!! My WORST experieince EVER with a dealership. For your best interests stay away from Superior Acura!!! More