
Jeff Wyler Acura of Fairfield
Fairfield, OH
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574 Reviews of Jeff Wyler Acura of Fairfield
Horrible I recently leased a car from Superior Acura and I had a great experience; however, after I drove off the lot and filled out the customer surveys, I no I recently leased a car from Superior Acura and I had a great experience; however, after I drove off the lot and filled out the customer surveys, I noticed this particular dealership quickly shifted their attitude towards the customer. When I signed off on my car, I asked for my plates to be delivered because I do not live close. The man said that would not be a problem. I never received my plates so I called three times asking about them and I ended up having to pick them up. That's terrible. They got my money and now they are done. Worst experience overall EVER. The people I spoke with on the phone each time were rude. Avoid this dealership if you are looking for customer friendly service. More
Way to Go!!! Damon is the man This is the first time to write a review. But this was the best thing that happened to me in the past 5 years!! My salesperson-Damon_ was the best. I This is the first time to write a review. But this was the best thing that happened to me in the past 5 years!! My salesperson-Damon_ was the best. I felt that he was trust worthy, courteous and pleasurable to finish the deal with. I would recommend this dealer and salesperson to everyone!! More
AMAZING Experience! This was my first experience with Acura and I couldn't be happier! My salesperson- Damon- was an absolute pleasure to work with and made the process s This was my first experience with Acura and I couldn't be happier! My salesperson- Damon- was an absolute pleasure to work with and made the process so seamless and easy for me! From his communication via email and phone, to finding me the exact make and model I wanted, to assisting with my trade-in, I have NEVER had a better experience! When I arrived at the dealership, I was greeted immediately, my paperwork was ready to go, and my new car was already ready for me! I could go on and on about how much I appreciate the friendliness and professionalism I experienced! I will certainly be recommending Damon and Superior Acura to everyone I know! More
Wow!!! Great Place.. Dealership was far beyond any car lot..And the salesman was a Pleasure to work with. He will be recommended to all my friends and family that are in Dealership was far beyond any car lot..And the salesman was a Pleasure to work with. He will be recommended to all my friends and family that are in the market for a new or used car. Damon Grunenberg was a pleasure to work with he made me and my wife feel like we got our car from a family member. We stumbled onto this car lot by accident and was glad we did. More
Best dealership I ever dealt with I have been a customer of Superior Acura for nearly 20 years. In that period of time, I have never had a negative experience. My salesman is Steve Swa I have been a customer of Superior Acura for nearly 20 years. In that period of time, I have never had a negative experience. My salesman is Steve Swantko. Steve has bent over backwards to satisfy me during my leasing of different Acura models and in recent years my purchasing of Acuras. I have only ever used the Superior service department for my vehicles. They too have been great to work with. During the time I have been dealing with Superior I have moved to the other side of town. I have been so happy to deal with everyone at Superior Acura that I now drive right past another Acura dealership and go an extra 8 miles just to continue being a satisfied Superior Acura customer. More
Receiving the same great service for 25 years. I’ve been a customer of Superior Acura since 1989 and Berry Johnson is my 4th salesman. I’m a creature of habit. I stay with what works for me and B I’ve been a customer of Superior Acura since 1989 and Berry Johnson is my 4th salesman. I’m a creature of habit. I stay with what works for me and Berry Johnson is that someone. Mr. Johnson has the salesman of my last 3 of 7 vehicles which I’ve leased at Superior Acura. The upcoming lease will be 4 of 8 vehicles. Mr. Johnson has been diligent and forthcoming about the new and upcoming vehicles. This is so I can make informed decision about my next vehicle. Mr. Johnson is not only my car salesman he is a personal friend as with the rest of the staff at Superior Acura. Keep up the good work. Randy Clark Cincinnati Ohio More
My family and I stopped at Superior after the Cincinnati Car show. We ran into Barry Johnson who we felt was a good, honest salesperson. After searching for the right vehicle we decided on the MDX. Even Car show. We ran into Barry Johnson who we felt was a good, honest salesperson. After searching for the right vehicle we decided on the MDX. Even though we live up north we felt a connection with Barry so contacted him and offered to make the 3 hour drive down to the dealership with check in hand to purchase the vehicle. To our surprise and disappointment after one phone call and one text from Barry he never followed through with communicating with us to set up a time to purchase a vehicle or provide pricing. We really were very disappointed. I guess first impressions are not always right. We ended up going through a different dealership. To bad for Barry. More
We came in on a Saturday without an appointment, we had a starting issue with the car. We were worried it was going to be something very expensive, but it was only a battery problem. It took less than an h starting issue with the car. We were worried it was going to be something very expensive, but it was only a battery problem. It took less than an hour, the waiting area was great, and everyone was friendly. More
Superior Acura is what its name says....SUPERIOR. All the people there are friendly and always ready to help. I think the reason for a 5 rating is that the dealership has gone out of it way to be SUPERI the people there are friendly and always ready to help. I think the reason for a 5 rating is that the dealership has gone out of it way to be SUPERIOR. If you need service, parts or just a friendly chat after purchasing your vehicle they are there. Great place to do business with. Enjoy the friendly people and the great service. More
Of all the dealers Ive done business with, they are amazing. Friendly, knowledgable and not pushy. I would recommend to everyone. The experience was all around pleasing. Great location and finance dep amazing. Friendly, knowledgable and not pushy. I would recommend to everyone. The experience was all around pleasing. Great location and finance dept was very helpful. More