Jeff Haas Mazda

I have been having my car (2007 Mazdaspeed6) serviced by Jeff Haas since January of 2008 with CARLOS GUZMAN as my service advisor. In all these years I have never written a review regarding the excellent Jeff Haas since January of 2008 with CARLOS GUZMAN as my service advisor. In all these years I have never written a review regarding the excellent services I received from Carlos. Carlos has given me the utmost and best customer service from the beginning. He listens, answers all my questions, updates the progress of repair/maintenance, explains in detail any issues my car has and any additional cost I may be charged over the normal charges or outside the warranty. My car has had an alignment problem since I drove it out of the dealership. Each time my car was serviced the alignment was checked and the results always showed no issues. My original tires rapidly wore out which I believe was less than a year due to the alignment issue. I purchased a set of Michelin tires hoping they would last longer. During this time Carlos continued to address the issue with the shop supervisor. Checking the alignment became part of the standard maintenance for my car. I brought my car to NTB to see if their test will show any different and the result showed a negative result. I gave the result to Carlos in which he shared with Chris. At this time my new set of tires were rapidly wearing out just like the original. Again Carlos continued to address the issue while Chris continued to look for a resolution. Instead of feeling upset and frustrated over the possibility of spending more money to replace my tires again in such short period of time I felt at ease at the fact that the issue was not being ignored. Chris resorted to all resources to find a resolution whereas others would have given up. Chris was finally able to find a resolution and I have not had an alignment issue since! Above is just one of the exemplary and outstanding services I have received from both Carlos and Chris. They have proven over and over again their commitment on customer satisfaction. In summation I would like to commend Jeff Haas for having Carlos and Chris as members of the service department team. The service I receive from Carlos always exceeds well beyond my expectation....thank you Carlos!!! More

Great experience dealing with Rainie Coleman and Jeff Haas Mazda for new car sales. Rainie provided personal attention and care with me and my purchase of a new 2013 Mazda CX5. Since the vehicle was in Haas Mazda for new car sales. Rainie provided personal attention and care with me and my purchase of a new 2013 Mazda CX5. Since the vehicle was in high demand the color I wanted wasn't available. I had to wait 1-1/2 weeks for the vehicle I wanted to arrive, but Rainie assisted me with finding alternative transportation since I was without a vehicle until the new car arrived. Everyone I dealth with at Jeff Haas was informative, friendly and helpful without being pushy or condescending. You feel like part of the family when you buy from Jeff Haas. I highly recommend this dealership. More

We just purchased a MazdaSpeed3 at Jeff Haas Mazda and I could not be happier with the entire experience. I’d highly recommend asking for Rainie Coleman. He was quick to respond to our initial email que could not be happier with the entire experience. I’d highly recommend asking for Rainie Coleman. He was quick to respond to our initial email questions and phone calls with helpful and polite answers. The dealership as a whole had a pleasant and professional yet relaxed atmosphere. Rainie spent quite a bit of time with me answering all of my questions and offering information while at the same time not making me feel pressured in any way. We went to several other dealerships before Jeff Haas including another Mazda dealership that was closer to our home. Jeff Haas was the only dealership that treated me exactly the same way whether my husband was with me or not. I was shocked at the attitudes of some of the other dealerships but the time I spent at Jeff Haas reassured me that not all dealerships are like that. Kourtney handled our financing and was a pleasure to deal with. He explained everything clearly and answered all my questions at every stage of the process. In the end, we made the decision to travel out of our way to buy our Mazda from Jeff Haas based solely on their exceptional customer service. More

I recently purchased a new Mazda 3 from Jeff Haaz Mazda and I couldn't be happier with the experience. My salesman was Rob Morrison, and I can't speak higher of him. He was energetic, enthusiastic and frie and I couldn't be happier with the experience. My salesman was Rob Morrison, and I can't speak higher of him. He was energetic, enthusiastic and friendly, and he gave me more than enough time to ask questions and gather information about the car. He walked me around the lot and let me test drive as many cars as I wanted without pressuring me or hustling me in the least. Once I finally selected the car and trim I wanted, he answered all my final questions and sent me over to Danyel, who helped me set up a special finance loan. Overall, Rob and Danyel made the process entirely painless, and I'm even planning on dropping by Jeff Haaz occasionally just to say hi. Like I said, it was an entirely pleasant process and I highly recommend Jeff Haaz to anybody looking into buying a Mazda. More

My visit to Jeff Haas was for the purchase of a new vehicle. My wife adn I could not decided between a Mazda 6 and a CX-5. The salesman took the time to explain the features of each vehicle and let me vehicle. My wife adn I could not decided between a Mazda 6 and a CX-5. The salesman took the time to explain the features of each vehicle and let me test drive each. He did not pressure us to make an immediate decision, but we were so impressed with the dealership and with the salesman that after just a short discussion we settled on the Mazda 6. Everyone at the dealership was friendly and helpful without being pushy. It was a pleasure doing business with them. More

I recently purchased a certified 2008 CX9 from Jeff Haas. I can say without a doubt they gave me the best experience in terms of purchasing a car from a "new car" dealership. My first ever car purchase I can say without a doubt they gave me the best experience in terms of purchasing a car from a "new car" dealership. My first ever car purchase was back in 1997 after graduating from college from Jeff Haas. I returned after conducting research and I got the same exceptional customer service and am very satisfied with my purchase. Danyel was very thorough and knowledgable about all the different financing options. My girlfriend and I will return again for our next purchase. More

This is the second time to buy a vehicle from Jeff Haas Mazda. The first purchase was a pre-owned vehicle. Bought a new vehicle last night. Rainie was wonderful, friendly, helpful, patient, knowledgeable a Mazda. The first purchase was a pre-owned vehicle. Bought a new vehicle last night. Rainie was wonderful, friendly, helpful, patient, knowledgeable and a great person to work with. I would definitely recommend Jeff Haas Mazda for both pre-owned and new vehicle purchases. More

I came to Jeff Haas to look at a Mazda3 and Rainie Coleman was the salesman I worked with. He was my first stop in car shopping and a week of headaches later, I came back to him, exhausted from dealin Coleman was the salesman I worked with. He was my first stop in car shopping and a week of headaches later, I came back to him, exhausted from dealing with less-than-stellar dealers and salesman. Rainie treated me fairly, followed up when he said he would but did not bombard me like other dealers. He is friendly, knowledgeable, and down to earth. His customers love him, as you will read often if you look at more Jeff Haas reviews, and it is easy to see why. The best part about Rainie is he will listen to you as a customer. If dealing with an awesome salesman isn't enough, his positive qualities echo throughout the dealership staff. If you're familiar with the automotive industry, you undoubtedly are familiar with the ridiculous turnover rates. Not at Jeff Haas! The service director has been there for over 20 years and even porters have been there for years! That is unheard of in this business! I am so happy with my brand new Mazda3 i Sport and my husband was so impressed with how well I was treated that, even before I signed the paperwork, he scheduled to come in to test drive the Mazda Speed3. Would highly recommend Rainie and the Jeff Haas family to anyone! Thank you Rainie! More

I dreaded visiting dealers to purchase a new vehicle but had to replace my 14 year old minivan. Rainie understood quickly that I wanted to downsize but still have some cargo space. He suggested the Mazda had to replace my 14 year old minivan. Rainie understood quickly that I wanted to downsize but still have some cargo space. He suggested the Mazda 3i 5-door Grand Touring hatchback which met my needs perfectly. Rainie did not try to pressure me into a larger more expensive vehicle. If he had, I would not have returned to the dealership. Rainie is attentive to what the customer really wants in a vehicle. I got a car that is functional, comfortable, and gets great gas mileage. I would encourage anyone interested in a new car to visit Jeff Haas Mazda and ask for Rainie. More

We bought a Mazda CX9 4 years ago and have loved it ever since - When We went into the dealership last Saturday, we were Blessed to have been paired up with Rainie Coleman, He got us a great deal on our Sec since - When We went into the dealership last Saturday, we were Blessed to have been paired up with Rainie Coleman, He got us a great deal on our Second Mazda CX9 - He was very knowledgeable in what met our needs, he went above and beyond what I expected and the communication was on point! In Finance, Daniel Cares, got us a better deal than we had before, with lower monthly payments - She really knows how to work a deal! Darlene actually was there 4 years ago for our first purchase and did the tutorial with our car, It was difinitely nice to see a familiar face She is one of the most customer service oriented people I have had the pleasure of meeting in a Car dealership and she knows her Mazda's inside and out! I would Always recommend Mazda - they are very dependable vehicles. More