Jeff Haas Mazda

The quality of service that I received was superb. I enjoyed my car-buying experience. Brant Dixon, their employee, really assisted with my purchase. He was very friendly and demonstrated good knowledge enjoyed my car-buying experience. Brant Dixon, their employee, really assisted with my purchase. He was very friendly and demonstrated good knowledge of the business. I wanted a pre-owned car that fits within my budget. Brant and his managers listened to my request and helped me to get what I wanted. I achieved my goal/purpose for visiting Jeff Hass Mazda and overall, it was a very pleasant experience for me. More

I went to this dealer to purchase my first car and received some excellent suggestions with very friendly service. We purchased a new Mazda 3 at an excellent price, and had excellent service the whol received some excellent suggestions with very friendly service. We purchased a new Mazda 3 at an excellent price, and had excellent service the whole way through. Rainie took great care and time to assist us with our purchase, and I'm very happy with the car we bought. More

I was shopping online came across Jeff Haas Mazda. Asked a few questions online before i decided to go visit. Chatting online with Lance Lavigne was asked some questions on type of vehicle i was looking for a few questions online before i decided to go visit. Chatting online with Lance Lavigne was asked some questions on type of vehicle i was looking for and did i see something online i like. After chatting briefly and telling Lance i do not want to waste time coming down to dealership because my credit is not good at this time but do you think i have a chance and he said to come on down to see what we can do because time is money and time he has but money he do not lol. Well long story short Lance said if he was not in to asked for Nick and he ended up calling me because i said i was coming in after work but that did not work out for me. I talked to Nick more on my concerns about coming down to dealership for hours just to be turned down. Boy i tell you after talking to them both i could not wait to come in and be driving off the lot with a car. Guess what i came in the dealership about 10:00 am was finish with closing the deal with my 2010 used mazda by 12:30 noon time. Yes it was all Good @ Jeff Haas 3/29/13.This was the shortest time i have ever purchase a car. Everyone was nice and professional in which i love. I also notice some minor issues with my car like the dorm light not working and one of my fog light was broken. So call back to Lance because sometimes you do not notice the simple things are damage but guess what Lance was like i will take care of it. This what great salesmen do take care of their costumers right. So now i,m waiting for the part to come in this week. Great! So when shopping at Jeff Haas asked for my salesmen Lance Lavigne i tell he is the one... More

Rob was amazing! He was never pushy and incredibly helpful. We never felt pressured at all, and that was extremely important to us. If you are looking for a Mazda, please go in and ask for Rob !! helpful. We never felt pressured at all, and that was extremely important to us. If you are looking for a Mazda, please go in and ask for Rob !! More

I am absolutely thrilled with this dealership as a whole! everybody was extremely helpful and nice. my salesman gene went abov and beyond his obligations to make sure I got a car thank you to everybody a everybody was extremely helpful and nice. my salesman gene went abov and beyond his obligations to make sure I got a car thank you to everybody at the dealership More

My wife and I were shopping on line for our first ''family vehicle'' when we stumbled across Jeff Haas Mazda. We had already spoken with a competing dealership and were pretty sure we were going with ''family vehicle'' when we stumbled across Jeff Haas Mazda. We had already spoken with a competing dealership and were pretty sure we were going with them but my wife encouraged to check out one more dealer before we made a final decision, so of course i agreed. I made the call and a gentleman named Mohamad answered. He was very knowledgeable with the vehicles he had in stock and was eager to get us there to shop. I explained to him what we wanted in price and mileage and what APR we would be comfortable with financing. He worked diligently to get us what we wanted and was never hard to deal with, no hassle at all. He was very up front and to the point on what he could do for us and all we had to do was get in the car and drive 2 hrs. to come see what he had to offer. We were skeptical due the fact that we have heard horror stories of ''Bait and Switch'' car dealers But, we trusted his word and drove to houston with my wife 9 months pregnant. Gotta say that Mohamad came thru for us! He was on point and stuck to everything we spoke about on the phone. He made us feel comfortable with our decision and my wife and i were very pleased with the vehicle he showed us so we bought it. I will tell anyone who wants a fair deal and low pressure sales to visit Mohamad Rahhal @ Jeff Haas Mazda in Houston. Wes and Amber Martin, Beaumont,Tx More

Gene was always polite and friendly- never high pressure. There were several hoops to jump through in order to have the sale happen and Gene always made sure he did what was necessary. Good follow up and e There were several hoops to jump through in order to have the sale happen and Gene always made sure he did what was necessary. Good follow up and easily the best prices in town if not the state! My only wish is that there was more communication between the sales offices and the business offices however it was very busy that day so that may have contributed to the slight break down in communication. Overall, as enjoyable as car buying can be. More

My wife and I spent weeks looking for a car, new or used, around town and were exhausted from the heat and all the little tricks salespeople play. I wanted something economical like the new ford focus but sh around town and were exhausted from the heat and all the little tricks salespeople play. I wanted something economical like the new ford focus but she wanted the maxed out model and we couldn't agree on a price so we ended up at Jeff Haas Mazda. We looked around and I found the Mazda 3 interesting but none were equipped with what we wanted plus most of their new cars were missing little items in the interior. We had a nice salesman but he is still programmed to get the best deal for him. At the very last moment when we were ready to leave they brought a used Mazda 6 out that they had just washed and had a sign hanging from the mirror saying "special deal" It was fully loaded and a beautiful car. The test drive was impressive and when we got back to the dealership, I checked out the oil and and filter and various other things. I asked for the inspection sheet and was told that I would get it but it wasn't available at the moment. I really liked the car but I was ready to go but my wife wanted it so bad that she ended up buying the car. First, it was too expensiive and no inspection. The oil was dirty and it had specs on the windshield and they wouldn't come down in price but she went ahead with the purchase. I was so burnt out from looking that I gave up. He through in a free oil and filter change and that's it. I took it out in a few days and had them to perform the oil and filter change. I had to leave immediately afterwards and then I checked the oil and filter. Both were dirty and I had found that opening the glove box from the driver's side, it would fall on the floor. I found a few other things like the wipers were worn and it also overheated on my wife. So, took it back and talked to the manager, Crabtree, and told him about the problems. He just laughed and said I was one of those rare individuals that check things out. I wanted to call him a lier and a thief but I restrained myself. The gas guage under miles per gallon fluctuates from 4 to 90 miles per gallon constantly and one rainy stormy day we were driving along and had a flat tire. So I pulled over and found there was no jack in the car. Some inspection. There are several other things that I could go on about but I have to end this now, Todd Crabtree, the manager of Jeff Haas Mazda is a lier and thief and he thinks it's humurous. I'm going to write Mazda USA headquarters and already contacted the BBB. He should be fired immediately. When I was there several times waiting to talk to him, I noticed clients in his office very angry. I did switch to Russel and Smith for all my service needs. I wish I had gone there in the first place. They are truthful and nice human beings. Russel and Smith told me the car had never been touched which I could see and took care of me. Of course it cost me money but Crabtree ant Jeff Haas denies everything even when you have proof. I showed him the air filter and the cabin filter which were filthy and he just laughed. Anyway, I'm tired of going on. There's more but I have to go. JUST DON'T BUY A USED CAR FROM JEFF HAAS IS MY ADVICE. More

So glad we decided to visit Jeff Haaz Mazda after submitting a last minute credit application on line a couple of days ago. Initially our "car buying" plan was to return to Toyota where we'd recentl submitting a last minute credit application on line a couple of days ago. Initially our "car buying" plan was to return to Toyota where we'd recently had a long term rental. However we were previous owners of a Mazda Millenia that we'd paid off a few years ago and sold a couple of years ago on craigslist after driving it for over 300,000 miles. Needless to say we must have like it and it was a reliable car for our family. We've also had a Toyota in the past as well. Anyway after checking out the website and reading about the application I decided to go ahead and fill it out. Note: we filed bankruptcy in 2008 and are rebuilding our credit history so we were a little concerned about what kind of deal would be offered but we knew we could always just say "No" and go :-). After filling out the credit application on line, Lance called the next day and invited us to come in but we didn't want to come in and spend a lot of time talking and taking test drives only to find out we wouldn't be offered a workable deal. Lance didn't pressure us to come in but instead asked us in what type of vehicle we were interested. We shared about our previous Mazda Millenia experience and told him we'd want something similar to it since we knew Mazda no longer makes Millenia's. He said OK and said he'd run it through and get back. That was at 4pm on a Friday. The next morning we realized he'd actually called us back around 6:30pm the same day but we'd missed the message. He called again on Saturday morning to let us know that we'd been approved and could come in and check out and test drive the kind of car we mentioned so a couple of hours later we did just that! From the initial greeting Lance was awesome and made us feel comfortable and confident about our decision to once again consider purchasing a Mazda vehicle. We checked out the cars that met our preference and did the test drive eventually choosing the one that Lance had picked out when we had the initial phone conversation. He showed us the options we had, answered all of our questions and patiently waited for us to make our final decision. We then met with Danielle Cares to complete the financing part of the deal and she was great. We teased her about something that she suggested that showed that she really did "Care" about us :-).. There was also another lady we spoke with for a short time to see if we wanted some add ons and she was also pleasant even though we flatly said "No, No, No, No except for the tinting that my hubby wanted. On our ride home we agreed that our time at Jeff Haaz Mazda today is actually the best "car buying" experience we'd ever had. We were also glad that one of our teenage children was with us and got to see a positive car buying experience which be of help to him when he is older and purchasing his own cars! So far we are happy with our purchase although we have to return next week because we chose to upgrade to leather. We are looking forward to having our Mazda 6 for many years to come and hope that our experience with Jeff Haaz Mazda remains as positive as it is for us right now! More

When we decided to purchase a used Mazda, I did some pretty extensive research on Houston area dealerships. Jeff Haas stood out from the beginning with customer satisfaction. Add Rainie Coleman as your pretty extensive research on Houston area dealerships. Jeff Haas stood out from the beginning with customer satisfaction. Add Rainie Coleman as your salesman, and you can't go wrong. He is professional, doesn't pressure the buyer and actually has integrity! What a combo. We’ve had our vehicle for 6 months now, and every interaction we've had regarding the sale and follow-up on our CX9 has been handled with impressive customer service. If you are looking to buy a Mazda, new or used, definitely drop by Jeff Haas and ask for Rainie. You won't regret it. ~ Cecil & Michelle More