Jeff Gordon Chevrolet

Bought a 2011 used vehicle from Jeff Gordon for over 30,000 so not a cheap car. Bought an extended warranty to cover all electrical and computer issues bumper to bumper we were advised to buy this by Je 30,000 so not a cheap car. Bought an extended warranty to cover all electrical and computer issues bumper to bumper we were advised to buy this by Jeff Gordon sales service. Well for 8montha the car has been nothing but problems all electrical and the same problem over and over. We have taken the car back 4times to get it worked on and every time told it was fixed and everytime it has not. We finally to car ourselves to another dealership they were able to fix it very quickly and it was an electrical issue with a computer system. Well Jeff Gordon dealership in Wilmington will not honor their extended warranty we paid a few extra thousand to cover for 2 years. Their staff has been very rude to my wife and attempted to make her feel incompetent because she is a woman and doesn't know much about cars. They have made no attempt to help us in getting the car fixed nor do they seem to care that we spent ur money at their dealership. I would not recommend anyone buy anything from Jeff Gordon. I have learned my lesson More

I just purchased a new Chevy Tahoe from Stephen Benjamin at Jeff Gordon Chevrolet. It was by far the most pleasant car buying experience that I have had to date. Stephen worked very diligently to gain and m at Jeff Gordon Chevrolet. It was by far the most pleasant car buying experience that I have had to date. Stephen worked very diligently to gain and maintain my business. He didn't simply sell me a car. He located the exact car that I wanted and even drove it to me in Maryland to deliver it and to retrieve my trade-in, when he found out that I wouldn't be North Carolina. He was organized and was quickly able to answer any and all of my questions. In fact, the paperwork took five minutes to sign. If you are in the market for a Chevrolet or any other vehicle then I would not hesitate to recommend that you visit Jeff Gordon and ask for Stephen Benjamin. It will be the best favor that you do for yourself. More

Went In to get cables on my tailgate that had been recalled. They ask if I wanted to do my safety inspection since my tags went out in 6 weeks. I said ok. They come back 2 hours later and tells me the recalled. They ask if I wanted to do my safety inspection since my tags went out in 6 weeks. I said ok. They come back 2 hours later and tells me there's a little play in my steering and that my brake pads are 1 millimeter to short so they can't pass it. They charged me 23.75 for a failed inspection. Then they trump up a thousand dollars in repair bills to pass the inspection. I took my vehicle 1 mile down to the next station and what do you know? It passed. Then they send me a e-mail saying they'll buy my truck for $5400. The Kelly blue book on it is $9200. What did I learn ? Don't take your vehicle to get its emissions test at a place that that does engine work. They want to fail you so you can pay them to fix unnecessary repairs. Shame on you Jeff Gordon. More

Steven Benjamin had excellent customer service and got me exactly what i wanted. The whole Jeff Gordon Chevrolet experience was awesome. I would recommend our salesman and Jeff Gordon Chevrolet to anyone loo exactly what i wanted. The whole Jeff Gordon Chevrolet experience was awesome. I would recommend our salesman and Jeff Gordon Chevrolet to anyone looking for a vehicle new or used. Thanks to our salesman Steven Benjamin and the whole stafff for making our car buying experience so enjoyable, and we hope to due business again in the future. More

The employees were very helpful in turning a bad situation into a positive one. They got me out of my old Jeep and into a new one with little hassle, a quick turnaround, and a better price. situation into a positive one. They got me out of my old Jeep and into a new one with little hassle, a quick turnaround, and a better price. More

Was greeted and helped to find the SUV that I needed...could not have asked for my service to be any more efficient..Marcus saw to my needs as they are arose and also sought the advise of Reuben needed...could not have asked for my service to be any more efficient..Marcus saw to my needs as they are arose and also sought the advise of Reuben B to tweek my concerns. Thanks for making my experience an eventful and fun time...looking forward to coming back for service needs ect. More

I usually don't write reviews whether positive or negative however I have had such a horrible experience that I felt obligated. I could write a book on our experiences. I will only give a very brief negative however I have had such a horrible experience that I felt obligated. I could write a book on our experiences. I will only give a very brief summary. We purchased 2 vehicles 8 months ago. That was mistake number 1. We purchased a car less than 1 year old and have had numerous problems. On top of that, we were lied to by the salesperson and then accused by the service team that we were lying. It just went back in to the shop and they supposedly fixed the problem. They did not fix the problem. The other vehicle we bought did not go through the certified vehicle172 point inspection. We know this as a fact and we have proof. That started with the AC not working properly and then a long list follows. We will NOT purchase another vehicle or even bring in our vehicles for maintenance or repairs (even though we have free maintenance for a year and extended warranty). We will make the drive to another Chevy dealer. I warn you...do not give these people your business. They are rude and do not take the time to listen and will accuse you of lying. Not to mention, they do not know how to complete a simple repair. The car goes to another Chevy dealership tomorrow. We will see if they can fix the problem. Just don't make the same mistake as I did. Do not purchase a car or bring in for maintenance/repairs. More