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Jeff Gordon Chevrolet

Wilmington, NC

5.0
523 Reviews

228 South College Road

Wilmington, NC

28403

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523 Reviews of Jeff Gordon Chevrolet

April 30, 2020

Van repair I would like to say that the service at Jeff Gordon Chevrolet did a very GOOD job on the repair of my Van, I think the mechanic was LOU, Thank for the More

by Wilbur Reaves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Tilghman, Jimmy Smith
May 01, 2020 -

Jeff Gordon Chevrolet responded

Thank you for the great review

March 15, 2020

Overpriced Purchased a car that was new on the lot. A pre-owned certified Toyota. Three months after driving it off the lot my battery died and I only do local d More

by UNCWstudent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Mar 19, 2020 -

Jeff Gordon Chevrolet responded

We’re sorry you feel this way and would love an opportunity to discuss your experience, please reach out to our customer relations team.

February 27, 2020

Feel conned after I purchased 2 vehicles at same time from dealership, they failed to deliver on written promises, offered partial refund for their failure. More

by Rich
Recommend Dealer
No
Employees Worked With
Rob,Dan
Mar 01, 2020 -

Jeff Gordon Chevrolet responded

We’re sorry you feel this way, our goal is to give excellent customer service on every interaction

February 27, 2020

Purchased 2020 Tahoe Premier 11/2019 the vehicle had a vibration on the steering wheel and seat 40-55 mph. Returned the vehicle with 88 miles after three visits to resolve was told by the service manager More

by Dfcarr
Recommend Dealer
No
Employees Worked With
Jimmy Smith, Jake Teets, Scott Conradt
Mar 01, 2020 -

Jeff Gordon Chevrolet responded

Our goal is to give excellent customer service on every interaction.

Mar 01, 2020 -

Dfcarr responded

Excellent customer service is how you respond when something goes wrong. Jacob Teets didn’t respond to any of the numerous emails. Why in three visits couldn’t the service department correct the problem? Westgate Chevrolet corrected the problem in one visit. They also provided me with a loaner even though I didn’t purchase the Tahoe at there dealership. Excellent service would be finding out what went wrong.

February 22, 2020

Everyone there was very professional. We knew what kind of car we wanted and Daner White found what we wanted. Daner is a pleasant man. More

by Leshia Huffman
Recommend Dealer
Yes
Employees Worked With
Daner White was very professional. I would give him a 5 star rating. I will also let other people know about him. Than you Daner for a good car buying experience.
Feb 24, 2020 -

Jeff Gordon Chevrolet responded

Thank you for the great review

February 11, 2020

Kevin Eichelman and all of his colleagues were so helpful. They were able to get me into a great vehicle that I really like. They walked me through the entire process and even tolerated listening to More

by Stephfloyd24
Recommend Dealer
Yes
Employees Worked With
Kevin Eichelman,
Feb 12, 2020 -

Jeff Gordon Chevrolet responded

Congratulations on your new vehicle and thank you for the great review

January 21, 2020

Love buying my car from Jeff Gordon Chevrolet. They are always great to work with. The people are great and always give a fair deal. I got the perfect vehicle for my family. A 2018 Dodge Grand Caravan. I w More

by Joekmaza
Recommend Dealer
Yes
Employees Worked With
James Chiriko & Raj Krishna
Jan 22, 2020 -

Jeff Gordon Chevrolet responded

Thank you for the great review

January 10, 2020

Great Experience at Car Dealership My wife saw the car on line and I called and talked to Kevin Eichelman. Kevin and Jason did an great job getting me into my Ford Edge at a comfortable More

by B Stewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Eichelman
Jan 15, 2020 -

Jeff Gordon Chevrolet responded

Congratulations on your new Ford Edge and for sharing your car shopping experience with Kevin and Jason at Jeff Gordon Chevrolet

November 18, 2019

Best Car Buying Experience!! My husband and I could not be more satisfied, Salesman Richard Ketcham helped us get into the car we wanted and went over the top in many ways. I have More

by shelleyhall8681
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ketcham, Kirk Wilson
Nov 21, 2019 -

Jeff Gordon Chevrolet responded

Congratulations on your new car and thank you for sharing your car buying experience with Richard Ketcham at Jeff Gordon Chevy

July 30, 2019

Purchasing our Corvette Grand Sport 3LT My husband called and arranged an appointment with Scott to look at Corvettes. Upon arrival we met Joe McCaul, who was later assigned by Scott to guid More

by Dancyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Sales Manager and Joe McCaul, Salesman
Jul 31, 2019 -

Jeff Gordon Chevrolet responded

Congratulations on your new Corvette Grand Sport and thank you for taking the time to share your experience with Scott & Joe at Jeff Gordon Chevrolet in Wilmington.

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