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Jay Honda - Service Center

Bedford, OH

4.5
103 Reviews

103 Reviews of Jay Honda - Service Center

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August 20, 2025

Good service. Ty Hunt always gets my service taken care of in a timely manner. He is personable, knowledgeable and it’s a pleasure to do business with him. More

by MOXIELION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ira Jackson-Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Jay Honda responded

We truly appreciate your kind words and your business. We look forward to assisting you again in the future. Take care, and have a blessed day!

August 19, 2025

I was lied to about my warranty. Just tried to up sell then be honest. My wallet was stolen out of my car. More

by MLKB2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Logan
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2025

Service was fast… the representative was the most helpful I have ever had for service appointments More

by kerri.leigh.oconnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name but she was the most helpful customer service rep I have had
Aug 26, 2025 -

Jay Honda responded

We truly appreciate your kind words and your business. We look forward to assisting you again in the future. Take care, and have a blessed day!

August 16, 2025

The staff extremely helpful and the service technician identified the problem and took care of it. I have been bringing my car to Jay Honda for 17 years and the service is excellent. More

by jjames9676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

My service appointment for an oil change and tire rotation went as smooth as I had hoped it would. Got me in on time and out of there just as quick. Thanks guys. More

by tr4dor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servisor Advisor Marc Domenech and Technician Gregory Stepter both did a great job.
August 15, 2025

Marc is a Master at customer service. Great experience as always! Thank you for asking! Cheers More

by JOHNVOSOJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc cust service
August 15, 2025

Great service! Good timing. Sandy has been my person for years. Couldn't as for a better experience! More

by NOMODUNCAN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy
August 14, 2025

great service. ..communication and timeliness...price for simple oil change is steep. Enjoy getting the video inspection. More

by paul.mankowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
August 10, 2025

Workmanship is excellent. I always feel my car-and life-are in good hands. Thanks and keep up the outstanding performance! More

by JSCHMIDT46957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hunter
August 08, 2025

Loved the attention to detail and kind consistency with communication - we were disappointed in the time the maintenance took, which is life on life's terms! Next time we will drop off instead of waiting a More

by AMYKALASUNAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Jackson-Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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