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Jay Honda - Service Center

Bedford, OH

4.5
104 Reviews

104 Reviews of Jay Honda - Service Center

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September 01, 2025

Service was great , workers were engaged of their job while working on Saturday- I was never aware of a cabin filter, I’ve owned the car 5+ yrs (I learned about the cabin filter from automatic ) More

by dgrattinojohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
August 30, 2025

All ways provide Great Service! My car was done within a hour. I would recommend Jay Honda to anyone! More

by ALANNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Jackson-Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

2 hours for an oil change that cost over &80. Plus 2$ extra because I used a credit instead of a debit. Asked to look at the lid that covers the gas since it does not open and they did not. More

by gjones0804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
August 28, 2025

The intact staff was polite , respectful and knowledgeable. They were able to explain the problem with the initial delay in not being able to complete the repair. But as soon as the bumper cover More

by MYNANAB2@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision department
August 25, 2025

They are very professional, efficient, informative, polite. They communicate well & explain what's going on with your vehicle. More

by R8SGR8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone
August 22, 2025

Nice job Reasonable time to wait Washed and dried before I left Ty said it was time to go I did Happy trails More

by timmerl2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hunt
August 21, 2025

Like the dealership however last service call not what expected compared to previous ones. Customer service was lacking. More

by ckiefer429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
August 21, 2025

very helpful staff, nice waiting area, like the video of what service did, appreciate the explanation of services More

by susananderson526
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill in service
August 21, 2025

The service experience was excellent. The service writer was very efficient and pleasant. The work was done quickly and I was kept updated as needed. More

by STEVEWILSON440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

I contacted my sales rep and the service manger with my complaint no response from either More

by gaucho1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert vanbuskirk
1
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