Jay Honda

Dennis and the staff at Jay are great to do business with! From start to finish the buying process was easy and was always respectful. Jay is a great place to buy your next car! with! From start to finish the buying process was easy and was always respectful. Jay is a great place to buy your next car! More

I would recommend both the dealership and the salesman I dealt with at Jay Honda. Michael Santone was both helpful in answering my questions and sensitive to my time by arranging the timing for test drives dealt with at Jay Honda. Michael Santone was both helpful in answering my questions and sensitive to my time by arranging the timing for test drives and other appointments. I wasn't looking forward to the process of purchasing a car, but Jay Honda and Michael made the experience easy and plesant. They outperfomed my level of expectaion. You can't go wrong using Jay Honda to search for a new car. More

Jay Honda came very recommended to us by my father, who had purchased several vehicles from them within the last couple of years. My wife and I had never purchased a new car and were fairly inexperienced had purchased several vehicles from them within the last couple of years. My wife and I had never purchased a new car and were fairly inexperienced to the whole process and didn't know what to expect. Tony Spitalieri not only made the car buying process easy and painless, it was almost downright enjoyable. He was extremely friendly and walked us through every step of the way, making sure that we understood every aspect of the purchasing/leasing process. We were very pleased with the price we got for our trade-in (2006 Honda Pilot) and we were able to walk out the same day with the keys to a new 2014 Pilot. My wife and I would recommend Jay Honda to anyone looking for a new Honda vehicle. Be sure to ask for Tony Spitalieri, he'll take extremely good care of you. More

Rob Logan is an excellent salesperson that really understands what customers are looking for. He works efficiently and is always friendly. Thank you Rob for your excellent service.t understands what customers are looking for. He works efficiently and is always friendly. Thank you Rob for your excellent service.t More

Bo Hoover and the rest of the team at Jay Honda got me into a 2013 Honda Fit at a ridiculous price. They were fair, efficient and very friendly. Bo knew what I wanted and made it happen without any proble into a 2013 Honda Fit at a ridiculous price. They were fair, efficient and very friendly. Bo knew what I wanted and made it happen without any problems. I was glad I stopped in and glad that we were able to come to an agreement in short order. I am very pleased with the deal I received and the car I'm not driving. If you're looking for a good Honda dealer then make it Jay Honda. More

Tony helped me figure out every detail of the car and helped me through the whole process of purchasingmy new car. He kept on top of everything and was respectful with me taking time to go over the deta helped me through the whole process of purchasingmy new car. He kept on top of everything and was respectful with me taking time to go over the details with family. He was a great salesman and would tell everyone I know to go to him. More

Michael was a pleasure to work with. I have purchaseed 6 new vehicles, as well as visited numerous dealerships where I didn't purchase, and honestly Michael made this the best experience so far. I didn't f new vehicles, as well as visited numerous dealerships where I didn't purchase, and honestly Michael made this the best experience so far. I didn't feel pressured or that I was being "sold" yet he was informative and confident about the product. I worked with Pat Santone (Michael's brother) in finance, and he was also very personable without being pushy. From a business perspective, I would want that team working for me any time. More

Laryn Saunders is an outgoing, knowledgeable and intelligent saleswoman for this dealership. She was organized, punctual and demonstrated a customer driven attitude throughout my sales experience. intelligent saleswoman for this dealership. She was organized, punctual and demonstrated a customer driven attitude throughout my sales experience. She took action, discussed potential beneficial options and accessed members of the Jay team at appropriate times for additional information or discussions. She also introduced me to several team members that might be important in the future as resources. Laryn is a relatively new saleswoman, but she possesses the skills to be very successful in business, and the personality to be a top producer in sales. I have sold for 20 plus years in various industries and I know sales talent when I see it displayed. When I return to Jay Honda, Laryn Saunders is the saleswoman I will deal with for she has truly earned a customer for life with a customer who is not easily impressed. Thank you for such an efficient, enjoyable sales experience and I will be recommending Laryn as a "GO TO" saleswoman in Northern Ohio with a superior approach, a pre-eminent product and a quality team. To my friend, Mark Lyon, the General Manager of Jay Honda: You have a real gem in Laryn and why would I go anywhere and to anyone else!! Bob Bailey bobbailey69@gmail.com 216.695.3141 cell More

Jay Honda, my experience was AWESOME! This was a very RELAXED experience. I came in tense and left out very pleased. Tony was an EXCEPTIONAL salesman. He was positive the entire deal. He made sure that I RELAXED experience. I came in tense and left out very pleased. Tony was an EXCEPTIONAL salesman. He was positive the entire deal. He made sure that I was comfortable, but most of all he was HONEST and I really appreciated that. Bob, the general manager was great! He is a true leader. I watched him personally talked to other customers with a positive demeanor and he SMILED. I felt as he appreciated the customers. Not common now a days. Lets not forget Kelly who originally contacted me and kept in contact with me along the way prior to coming to Jay Honda. I felt like Kelly and I had been friends for years. All this would have never happened without her. Pat is a very kind, down to earth, family man (which I adored). He handled the finance of the vehicle and explained everything to me where I understood. Jeff was very patient with showing me the features of my Crosstour. I have NEVER had a car dealership show me the features of a vehicle. Out of my many years of purchasing cars (Ford, Cadillac, etc) the experience with Jay Honda EXCEEDED them all (including other Honda dealers). The team of employees were like a family which made me feel comfortable. Even the employees who were not making the deal made me feel like a valued customer. Tony, Pat, Bob, Jeff and Kelly, I want to thank you for making me feel welcomed but most of all working as a team in my presence. You all made a positive difference in my life and I will never forget you guys. You never know what someone has gone through or where they are trying to go in their lives. You all actually care about your customers and I felt the love. I will continue to pass the love to others. Keep up the outstanding work and I hope you SURPASS your expectations in your personal lives and business endeavors. Respectfully Sheila Wilce More

Excellent job all around. Tony was very professional and a great help during the entire process. From financing to sales to management, they were super. a great help during the entire process. From financing to sales to management, they were super. More