
Jay Honda
Bedford, OH

Filter Reviews by Keyword
By Type
Showing 1,389 reviews
Tony made buying a new Honda Pilot an easy and enjoyable experience. We appreciate his knowledge and expertise while taking care of our specific needs. He went above and beyond what the other dealerships experience. We appreciate his knowledge and expertise while taking care of our specific needs. He went above and beyond what the other dealerships were willing to do. Tony has won us over as customers for a long time. Thank you More
The dealer was very willing to work with us on the price of our vehicle and made the process as easy as possible. They were friendly, courteous and professional. of our vehicle and made the process as easy as possible. They were friendly, courteous and professional. More
These are the 3rd and 4th cars from Mike Santone and the great crew at Jay. From the moment you build a relationship, you know that this not a 'sell' for them, but building the best for their customer. I great crew at Jay. From the moment you build a relationship, you know that this not a 'sell' for them, but building the best for their customer. I even got my brother to buy a car from Mike! Last time worked with Patsy Santone, who was great and this time with Xavier, who was so kind and considerate. We now have a beautiful 2013 Accord and 2013 Civic. I will always recommend Jay Honda and I hope whoever reads these reviews will, too. More
This was my first experience with Jay Honda. I had heard they were THE Honda dealer in NE Ohio, but it was quite a drive for me compared to other Honda dealerships I have history with. What brought me to J they were THE Honda dealer in NE Ohio, but it was quite a drive for me compared to other Honda dealerships I have history with. What brought me to Jay was dissatisfaction with the local dealership that I had done business with over the last 8 - 9 years. Although it wasn't for the best reason, I am pleased it brought me to Jay as they were extremely efficient, upfront, and honored the lease deal "as written". No "negotiations", no BS sales pitches like the dealers I used to do business with...just some autographs and out the door with a 2014 CR-V! Tony and Rob were a great team and I'm sure I will enjoy working with them in the many years to come! More
I started looking for a car back in November 2012 and I emailed Tony. It was my first car buying experience so I had spoke with several dealers. There was some dealers that were trying to rush me through t emailed Tony. It was my first car buying experience so I had spoke with several dealers. There was some dealers that were trying to rush me through the process and skip over fine details about what I was getting into but I noticed that Tony made sure to go over everything. We set up a time for me to come into town and check out the new 2013 Honda Civics they had and how I should compare them to other cars. I researched the car further and Tony kept in contact with me throughout the year of 2013. I came back in December determined to get a car and Tony was just as enthused as I was to get my first new car. Also the sales manager and operations manager, Mr. Szalay and Mr. Mimville, were also great at telling me how their car brand stands up against other cars. For my first car buying experience Tony and Honda made it easy and very educational. They talked to me straight and did not throw sale pitches because frankly, as Tony put it, "The cars are just that good". I will more than likely be a Honda guy for a very long time because of this experience. Thanks Jay Honda! More
This is our fifth vehicle purchased from Jay (three Accords and two Odysseys). It is always a pleasure to work with Minville, Michael and Tony. In addition to working with true professionals, the pri Accords and two Odysseys). It is always a pleasure to work with Minville, Michael and Tony. In addition to working with true professionals, the pricing is very fair and the transaction process is very efficient. I have recommended Jay Honda to at least ten friends and family. They all have had great experiences whether they have purchased a new or used car. More
Ira Jackson-Carpenter was very professional, courteous, and friendly. He answered any questions that I had. The gentleman in finance was also very helpful. It was clear that I can always call with any p and friendly. He answered any questions that I had. The gentleman in finance was also very helpful. It was clear that I can always call with any problems or questions. I will recommend this dealership to others. I am enjoying my Honda Accord. More
Mr. Spitalieri has shown exceptional professionalism, product knowledge and personal touch. Pleasure to do business with. I will definitely recommend his services to everyone I know. Overall purchase ex product knowledge and personal touch. Pleasure to do business with. I will definitely recommend his services to everyone I know. Overall purchase experience was great. Big thanks to everyone involved! Michael Kopelovich. More
I gave them high marks because they were friendly sales I gave them high marks because they were friendly sales people let us test drive vehicles on our own without supervision. They gave us a reasonable t I gave them high marks because they were friendly sales people let us test drive vehicles on our own without supervision. They gave us a reasonable trade in allowance on our Avalon.They located the car we wanted and had it delivered fairly quickly during bad weather. More
It was such awesome experiences to buy a Honda Cr-v from Jay Honda, they took good care of us when we were purchasing the Cr-v. Thanks for everything. Jay Honda, they took good care of us when we were purchasing the Cr-v. Thanks for everything. More