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Jay Honda
Bedford, OH
1,737 Reviews
Welcome to Jay Honda: New & Used Honda Sales
Jay Honda is committed to serving drivers in the Greater Cleveland and all over the Nation with the exceptional customer service that they deserve. Because your relationship with our dealer begins with the sale and extends for the life of your vehicle, our Honda dealership in Bedford, OH, is here for you, every step of the way. We strive to make the car-buying process as stress-free as possible, while our Honda finance professionals guide you throughout the process of financing and leasing. Plus, you can count on our expert Honda service technicians to efficiently handle all of your maintenance needs. We believe in going above and beyond for each and every customer. Discover the difference at Jay Honda, and drive home satisfied today!
Our inventory boasts a wide selection of new, Honda Certified Pre-Owned models and used vehicles to suit a variety of needs on the road. If you are in the market for a sensible commuter car that adds style to your daily drives, check out our lineup of new Honda Accord and Civic sedans, or if you are looking for versatility and extra space for your family, try a Honda CR-V or Odyssey on for size. We offer a fantastic variety of pre-owned Honda models, as well as an array of used cars, trucks, SUVs and minivans from an assortment of other top manufacturers. Our Honda finance team is here to help you once you've decided on a vehicle, helping you to explore your options and find the payment plan that's right for you. Call us at 440-359-5005.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,737 reviews
March 12, 2026
The process was so quick & easy! Basia really made me so comfortable with the process no hidden agendas strictly making sure I was comfortable with my purchase. Thank so much! Basia really made me so comfortable with the process no hidden agendas strictly making sure I was comfortable with my purchase. Thank so much! More
by sheheechasitie78
Verified Customer
March 11, 2026
Check emissions light was on. Advised we needed an echeck soon. They advised what needed to be done along with $3200 of other items. We asked just fix what was needed to get throu Advised we needed an echeck soon. They advised what needed to be done along with $3200 of other items. We asked just fix what was needed to get through the echeck. Cost was $500. Five failed echecks later the emissions light came back on. Took back in for a 3rd time. They proceeded to tell us they needed to do additional work for more cost. No empathy from the manager. No apologies for the last 2 months of going back and forth. No self reflection on their part that maybe they misdiagnosed the problem. Horrible experience overall. We are now in a market for a new car. Obviously will never purchase a vehicle through jay Honda and will advise friends and family the same. More
by jenabc
Employees Worked With
Dave
March 06, 2026
When I pulled up an associate service agent met me with a greeting and told me where the waiting room was. Therefore, a tech evaluated my car and sent me a video of his checkpoint for oil change tire rotatio greeting and told me where the waiting room was. Therefore, a tech evaluated my car and sent me a video of his checkpoint for oil change tire rotation, excellence service. More
by ANTHONY.L.GARNER
Employees Worked With
March 06, 2026
I love the service and the way I was treated. The young gentleman who came out and took care of me was so professional. He’s desk is the first one on the service side. Sorry I can’t remember he’s The young gentleman who came out and took care of me was so professional. He’s desk is the first one on the service side. Sorry I can’t remember he’s name. He cute hair was braided 😊 More
by OLAS90
Employees Worked With
March 06, 2026
The entire team at Jay was helpful, professional and just plain great to work with. plain great to work with. More
by alw.sutton
March 05, 2026
Excellent location. Very knowledgeable service technician. Appreciated the live video on the vehicle while the work was being performed. Very knowledgeable service technician. Appreciated the live video on the vehicle while the work was being performed. More
by HINESC
Employees Worked With
March 01, 2026
Very good dealership. Work done professionally and on time. Prices are high, but it is worth it Work done professionally and on time. Prices are high, but it is worth it More
by bstankovic99
Employees Worked With
March 01, 2026
Since I only dealt with service I can only speak of them. The gentleman that took care of me was fantastic. Friendly, explained everything, offered the free coffee and snacks. Work was quick. Waiting area ad The gentleman that took care of me was fantastic. Friendly, explained everything, offered the free coffee and snacks. Work was quick. Waiting area adequate. More
by Davidjanka
Employees Worked With
Mark?
