Jay Honda

Great Experience Emily and Ira was very patient with me and made my experience of buying my first brand new car easy! Thank you because I needed your help! Emily and Ira was very patient with me and made my experience of buying my first brand new car easy! Thank you because I needed your help! More

Very pleased with the service I was very pleased with the service we received from Paul Labonte. He was very patient and I never felt he was pushing a car on me. He explained the c I was very pleased with the service we received from Paul Labonte. He was very patient and I never felt he was pushing a car on me. He explained the car and what it does very well. I would definitely recommend him to anyone. More

Dealer refused to honor website special While Tony was a great salesman, I have little else good to say about this dealership. The general manager refused to honor a website special adverti While Tony was a great salesman, I have little else good to say about this dealership. The general manager refused to honor a website special advertised after three attempts to confuse me with details clearly printed on the page. I left unhappy and do not recommend this place to others. They are not willing ensure customer happiness or loyalty. More

great my experience at jay honda was very satisfying they worked with me to stay within my budget range i really appreciated that and my salesmen went above my experience at jay honda was very satisfying they worked with me to stay within my budget range i really appreciated that and my salesmen went above and beyond to get me what i asked for thank you !!!! More

my dealership experience After reviewing every Honda dealership website from Detroit to Columbus, Fort Wayne to Cleveland and visiting my local dealers, I drove from Toledo to After reviewing every Honda dealership website from Detroit to Columbus, Fort Wayne to Cleveland and visiting my local dealers, I drove from Toledo to Jay Honda and saved so much money it really made the trip worth while. I arrived with financial pre-approval from my local credit union, but their financial dept. acquired a lower rate and saved me even more money! Best dealership I ever worked with, all because of Jim Hunziker, Joe Russo, and Terry Phelan. More

New car purchase Omar Jeffries made he transition from old lease to new,very easy. He went over all details of the vehicle and offered assistance, after the purchase Omar Jeffries made he transition from old lease to new,very easy. He went over all details of the vehicle and offered assistance, after the purchase if needed. More

Honda with Omar Omar is an excellent person not just a salesman. Extremely happy with Honda(this is my third lease). However, if Omar went to another Honda dealership Omar is an excellent person not just a salesman. Extremely happy with Honda(this is my third lease). However, if Omar went to another Honda dealership to work I would probably follow him there. His qualities cant be taught. Omar is a cool person NOT just a salesman. Knows how to treat PEOPLE, Jeff Wells in Cust Service also seems like a real pro. More

WONDERFUL! Toni S. and Rob L. were absolutely wonderful to me!!!!!! I was turning in an older lease and was very nervous about leasing again. They heard all my c Toni S. and Rob L. were absolutely wonderful to me!!!!!! I was turning in an older lease and was very nervous about leasing again. They heard all my concerns, over looked my bad attitude (lol) and really turned the whole situation into a wonderful experience! They also set me up with my dream car!!!!! I cannot express how grateful I am to have met both these gentlemen. Betty in finance is amazingly sweet and zero pressure! Finally the service dept.... as swamped as they get, Gail ALWAYS has a smile on her face! More

AWESOME I WAS IN AND OUT. NO MESSING AROUND. EVERYONE VERY VERY KIND. JAY HONDA WILL BE RECOMMENDED TO MY FAMILY AND FRIENDS. I REALLY CAN'T SAY ENOUGH. I WAS IN AND OUT. NO MESSING AROUND. EVERYONE VERY VERY KIND. JAY HONDA WILL BE RECOMMENDED TO MY FAMILY AND FRIENDS. I REALLY CAN'T SAY ENOUGH. More

Quality Experience I technically worked with Dennis to buy my car but I also worked with the owner of the store as well as a few others. My overall experience was very g I technically worked with Dennis to buy my car but I also worked with the owner of the store as well as a few others. My overall experience was very good and I'd recommend this place to others. With that being said, there were a few things I would recommend to potential buyers/ customers of this store. One of my recommendations is to know competitive pricing (in my case for both my trade in value and car purchase value)- knowing these values allowed me to get a good deal for both my trade in and the purchase. Knowing these values also enabled me to see through some tactics of the lease option that they were trying to sell me on (they offered a very low monthly lease payment BUT a large down payment, which when divided by the lease length, makes the overall monthly lease payment quite high). I should note that you will find these tactics at EVERY dealership you go to, so this is not a huge poo poo of this place. My one critique of this dealership is that they will do an online search of you to gain talking points and conversation starters with you. I understand that the internet/social media allows that to happen, but I am the type of person that would prefer that you extrapolate that information via direct communication. Overall very good experience with some minor critiques. I would work with them again. More