Jay Honda

This is the 5th car I've gotten from Robbie Baughman and have gotten exceptional service each time. So much so that exceptional seems to be the norm with Debbie and Robbie. All the paperwork is ready wh have gotten exceptional service each time. So much so that exceptional seems to be the norm with Debbie and Robbie. All the paperwork is ready when you get there, the car is in perfect condition and everything is explained before you leave the lot. I have recommended them for years and did so again last week. More

In general I would rather get a root canal than deal with the whole process of buying a new car. Well, that was until now. I recently moved and found myself back in the market for a new car. I decided to the whole process of buying a new car. Well, that was until now. I recently moved and found myself back in the market for a new car. I decided to give Jay Honda a try and was referred to one of their salesmen, Bob H. Bob was great from the beginning. He was low pressure and did not waste my time. I told him what I thought I wanted and he helped me find exactly that. No more, no less. I had a few special requests, including having a backup mirror installed on the car, and they took care of my every need. In the end, Bob wound up personally delivering the car to me and the price was unbeatable. I would gladly come back to both Bob, and Jay Honda. If this is how buying a car should be, then bring me a bowl of sugar and call me a cavity. If you don't beleive me....just give them a try. More

Mike was a really nice person to work with. He came across as knowledgeable and friendly. We spoke a few times over a month period and he was never pushy, always very helpful. Everyone that worked the across as knowledgeable and friendly. We spoke a few times over a month period and he was never pushy, always very helpful. Everyone that worked there was professional and very nice. The manager, Bob Szalay, was also nice to work with. We feel as though we were treated fairly and professionally. I would recommend this dealership and especially Mike Monaco. More

Jay Honda of Bedford is #1 for customer service both in sales and in the service department. Tony Spitalieri was my salesman and I was in my new Civic with very little wait time. The whole process was sm sales and in the service department. Tony Spitalieri was my salesman and I was in my new Civic with very little wait time. The whole process was smooth. Later in the day, Tony got my husband into a new Accord. We didn't start the process til almost 3 pm and Tony and the other employees had everything wrapped up by 5:30. When I went to the service department with my old Civic, I had peace of mind knowing that the Service department was honest with me. Grace Marie Sims More

I chose this dealership because of my past relationship with Steve Koleski. Since Steve had retired, I was referred to Mike Santone. I was familiar with his brother, Patsy, since I had dealt there before with Steve Koleski. Since Steve had retired, I was referred to Mike Santone. I was familiar with his brother, Patsy, since I had dealt there before. Mike did a great job getting me into an affordable vehicle, based on my recently changed financial situation. He got me a deal that I couldn't beat and made sure I knew all about the vehicle before I left in my new car. We share the same home city of Erie, Pennsylvania, which made our rapport almost instantaneous. I intend to continue working with this dealership in the future. More

My wife and I were treated with respect and professionally assisted when we were purchasing our new Pilot. Bob Howard went out of his way to make the process less stressful and still continues professionally assisted when we were purchasing our new Pilot. Bob Howard went out of his way to make the process less stressful and still continues to communicate with us via phone/mail after the sale. Wonderful people to deal with. I recommend this dealership to anyone especially Bob Howard and the Sales Manger. More

Jesse is great to work with! I am very very happy with my Honda Accord. I would recommend Jesse to all friends looking for a new Honda. I have had bad experiences in the past with sales people I did not t my Honda Accord. I would recommend Jesse to all friends looking for a new Honda. I have had bad experiences in the past with sales people I did not trust. Jesse took the time to make sure I was comfortable with the my major purchase. More

We,ve bought many vehicles from Jay Honda through Minville, the New Car Manager. He's taken great care of us every time and we've never left thinking we could have gotten a better deal or better ser Minville, the New Car Manager. He's taken great care of us every time and we've never left thinking we could have gotten a better deal or better service somewhere else. He treats me and my whole family, as family, and we wouldn't think of going anywhere else! More

Robbie and Debbie Baughman have been great to my family, friends and I during our car shopping experience. I would like to provide this survey as a "thank you" for their support, thoroughness and efficiency friends and I during our car shopping experience. I would like to provide this survey as a "thank you" for their support, thoroughness and efficiency throughout the years of service! They are wonderful people to work with, when finding the "right" car that fits. They also provide friendly help when needed (ie: repairs for the car and regular maintenance). More

I have been dealing with Robbie and Debbie Baughman for years.My family and I currently own five Hondas all purchased from Robbie. The staff at my law firm currently own or lease five Hondas all purchased years.My family and I currently own five Hondas all purchased from Robbie. The staff at my law firm currently own or lease five Hondas all purchased through Robbie.We would not trust anyone else with our business.Robbie and Debbie provide the best possible service we could ask for.They have always gone above and beyond to take care of our needs.I could buy a Honda at any dealership,it has been the extrordinary service and relationship that we have developed with Robbie and Debbie Baughman that has kept us buying Hondas for years and hopefully years to come. If you have any questions please contact me. Bob Koeth More