
Jay Honda
Bedford, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,468 reviews
On my third car from Jesse. We love Jay Honda and would not buy anywhere else. You are the best! #1 customer service I recomend you every chance I can. not buy anywhere else. You are the best! #1 customer service I recomend you every chance I can. More
Jesse Lee is by far the friendliest, most helpful salesperson I've ever dealt with. He made my purchase easy, answering all of my questions with expertise to ensure I bought the vehicle that best sui salesperson I've ever dealt with. He made my purchase easy, answering all of my questions with expertise to ensure I bought the vehicle that best suited my needs. I would recommend him to anybody! In all of my dealings with Jay Honda, I found the staff extremely helpful and accomodating. Keep up the good work! More
I was in a 2002 Toyota Camry that was basically falling apart. I am a full time student and also work full time and having a reliable car is a MUST I really needed something that I could count on and I nee apart. I am a full time student and also work full time and having a reliable car is a MUST I really needed something that I could count on and I needed help getting out of my negative equity from the Toyota. Jesse worked extremely hard for me to get me the best deal possible. He not only got me into a better car...he got me into a 2012 Honda Civic, brand spanking new. This car has been a huge blessing with the amazing gas mileage and sleek look as well. I would DEFINITELY recommend going to this dealership and working with Jesse!! More
My lease was up and wanted to staywith Honda, but price from last dealer and others were not customer friedndly. Jesse made sure that deal was not only right but went over the top from last dealer and others were not customer friedndly. Jesse made sure that deal was not only right but went over the top More
I have given Jesse Lee and this dealership a perfect score. Jesse is always to attentive, willing to answer my unending questions, and allowing me to take my time with such a big purchase. I appreciat score. Jesse is always to attentive, willing to answer my unending questions, and allowing me to take my time with such a big purchase. I appreciate all of the wonderful customer service he has shown me and I value him at Honda and as a person. More
I wasn't even sure I wanted to buy a new car, but when I went to Jay Honda, Jesse greeted me with a smile and took into consideration all of my issues and concerns with buying a car. He didn't try to pressu went to Jay Honda, Jesse greeted me with a smile and took into consideration all of my issues and concerns with buying a car. He didn't try to pressure me into buying anything. He showed me different types of cars in my price range and even some out of my price range, just to get a feel for what exactly I was looking for. I ended up purchasing a 2012 Honda Civic, which I LOVE. Jesse was wonderful to work with and I'd recommend him to anyone (and the Honda Civic. I love that car!) More
As soon as I walked in, Jesse greeted me with a smile. He asked me what I was looking for in a new car, we assessed all of my "wants and needs" in a vehicle. I finally decided on a 2012 civic! Thanks so much asked me what I was looking for in a new car, we assessed all of my "wants and needs" in a vehicle. I finally decided on a 2012 civic! Thanks so much Jesse for the smile and great customer service. You made my buying experience enjoyable. Thank you Thank You!!!!! More
We visited Jay Honda because they were willing to honor the price we asked for, but we were pleasantly surprised by how friendly and courteous all of the staff members were. Our salesperson was great - we the price we asked for, but we were pleasantly surprised by how friendly and courteous all of the staff members were. Our salesperson was great - we did make his job easy, since we were ready to buy that day - but he was great to work with and willing to spend as much time as we needed to answer questions and explain the purchase process. The finance manager we worked with was also very respectful, courteous, and easy to talk with. He answered questions thoroughly and never rushed us through the process. We would not hesitate to return to Jay Honda if we are looking for another Honda sometime in the future. More
Tony was very professional, listened to what we needed and helped to get us what we wanted. He did not waist my time, new his product and was able to answer all my questions. He was very friendly and appr and helped to get us what we wanted. He did not waist my time, new his product and was able to answer all my questions. He was very friendly and approachable over all did a great job. More
I generally dread the car buying experience. But honestly this was one of the most pleasant experiences I have had when buying a car. I have bought 2 luxury cars in the past 10 years and this exper honestly this was one of the most pleasant experiences I have had when buying a car. I have bought 2 luxury cars in the past 10 years and this experience was better than at the luxury car dealer. Rob Logan is incredibly nice, professional and goes above and beyond all expectations to make sure you are satisfied. He communicates well via e-mail which was very important for me. A few things that stood out 1. There was no pressure to purchase at any time 2. He was very patient as we changed our minds several times re' the color of the car 3. Drove us to multiple lots to show us different colors and interiors to make sure we knew what we were buying and repeated the process when we wanted to see it in daylight 4. When we finally decided on the color it was going to take 10 days to get the car. I found a buyer for my old car. Without even my asking, he offered me a free loaner to use till I got the new car. 5. After the purchase, he gave us all his contact information telling us how he would not hand us off to some strangers in the service department. He would be our point person for anything we needed or had questions about even after he had sold us the car. An amazing car buying experience! Congratulations Jay Honda for hiring professionals like Rob. More