Jay Honda
Bedford, OH
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I was referred to Jay Honda by a friend who knew that I was in the market for a new car. I had already made arrangements with my salesman from another dealership. I had a vehicle picked out and all the f was in the market for a new car. I had already made arrangements with my salesman from another dealership. I had a vehicle picked out and all the financial arrangements were agreed upon. On my way to the dealership I decided to stop at Jay Honda just to compare. I figured that since I was a female I would probably be taken advantage of....so I went in with an attitude. I was immediatly greeted by Tony. I explained to him that I didn't have a lot of time and just wanted to see two vehicles. He was extremely kind, patient, and knowledgeable. After about 20 minutes I fell in love with Jay Honda. Everyone there was so nice and friendly. I actually felt comfortable being there. I ended up staying much longer than I anticipated but by my own choice. I purchased my vehicle there but not because the car was so great....but because the service was AWESOME!!! I knew Honda had a good reputation but that was about it. Tony was great at explaining everything to me and I never felt like he was "pushing me to buy". Then I met with Xavier, a truly nice guy who went above and beyond for me. Neither one of the guys pushed me to buy anything that I didn't want and took the time to explain all of my options with the pros and cons. I was sold on customer service alone. I HIGHLY recommend Jay Honda to everybody I talk to now. More
Marc was extremely helpful. The work to my van was done in a timely manner and the quality was excellent. I would highly recommend Jay Honda to all of my friends and family. Everyone there is very profes in a timely manner and the quality was excellent. I would highly recommend Jay Honda to all of my friends and family. Everyone there is very professional and very outgoing. I had a wonderful experience. More
I have dealt with Robby Baughman and Debbie Baughman for the last 14 years. They have always been wonderful to deal with in regards to leasing a car. They are extremely friendy and most accomodating. The the last 14 years. They have always been wonderful to deal with in regards to leasing a car. They are extremely friendy and most accomodating. They explore every avenue in regards to leasing versus buying. I think they're terrific and would never deal with anyone else. Robby and Debbie have terrific senses of humor and made my whole experience very enjoyable. More
We followed Tony Grauer to Jay Honda. Having bought/leased many cars through Tony at his previous dealership, we came to appreciate his honesty and the attentive customer care he provided us. H bought/leased many cars through Tony at his previous dealership, we came to appreciate his honesty and the attentive customer care he provided us. He earned our trust as he shepherded us through the auto selection and purchase process. We've only leased one vehicle from Jay Honda, but our experiences with Jay Honda have been pleasant. Before Tony, "trustworthy car salesman" was an oxymoron in our experience. Tony has returned to us the joy of getting a new vehicle. More
I brought my 16 year old son to Jay Honda this afternoon to have some wiper blades and a break light bulb replaced. We did not have an appointment but Pam Mayo went out of her way to accommodate us. She eve to have some wiper blades and a break light bulb replaced. We did not have an appointment but Pam Mayo went out of her way to accommodate us. She even taught my son how to replace the wiper blades. Excellent customer service and I will recommend your dealership. Thanks, Kevin Flynn More
Was in a lease from another dealer. Wanted to get out and into a new 4-door Accord. Tony Spitalieri was very helpful. He got me a great deal on the new car and out of my old lease. I actually picked u and into a new 4-door Accord. Tony Spitalieri was very helpful. He got me a great deal on the new car and out of my old lease. I actually picked up the new car the same day. Tony's follow-up was great. He helped me resolve some minor issues. I am very happy with the car and the service I received form Jay Honda. More
Absolutely the best car buying experience I have had. Mose was outstanding! If I had anything to critique from the experience was I would have wanted a little bit more information on the nature of my le Mose was outstanding! If I had anything to critique from the experience was I would have wanted a little bit more information on the nature of my lease as this is the first time I am leasing a vehicle as opposed to buying (when I was signing papers in the finance office). I test drove four different cars and Mose was nothing but patient helping me make my final selection. I look forward to the next time I can do business with him and will definitely recommend him if the opportunity presents itself. More
We love jay Honda, they are friendly and happy to work with you to find exactly what you want. We loved Joann, because she was funny and nice and went out of her way to help us,since our previous Honda wa with you to find exactly what you want. We loved Joann, because she was funny and nice and went out of her way to help us,since our previous Honda was just totaled in an accident and we needed to find something quickly. This is our 4th Honda civic and we wouldn' t go anywhere else to buy and service our hondas but at jay Honda! It's the only place we recommend to family and friends! More
I was very pleased to work with Mike who went out of his way along with his sales manager to get me what I needed to make a deal. Not only were they able to lower my monthly payment on a brand new car, but way along with his sales manager to get me what I needed to make a deal. Not only were they able to lower my monthly payment on a brand new car, but they were also willing to meet a few special requests that I had. Mike and the sales manager were super friendly and even encouraged me to check out another dealership. They told me I would be back - and I was within about 1/2 hour!!! More
The sales experience was professional, courteus, and fair. Tony wasn very helpful in closing the deal and giving all the infiormation that I needed to make the purchase. I would highly recommsnd this fair. Tony wasn very helpful in closing the deal and giving all the infiormation that I needed to make the purchase. I would highly recommsnd this salesmans and Jay Honda. It would be a pleasure to do business with both the sales person and and dealership. I am sure that in the future I will again use this business. More