Jay Honda

I worked with other dealerships before purchasing from Jay Honda. One dealer in particular attempted to remove me from the marketed by stringing me along with promises that they could find the car I want Jay Honda. One dealer in particular attempted to remove me from the marketed by stringing me along with promises that they could find the car I wanted. A couple of broken promises later I did my own searching and found Jay Honda had the vehicle I was looking for. I worked Rob to get the color car I wanted. The big diference between Jay and the other dealer, they kept their word. More

Tony helped me so much with leasing my first car! He helped me find the perfect car for my price range! The service was great as well and ive recommended him to many people already! Ill definitely be co helped me find the perfect car for my price range! The service was great as well and ive recommended him to many people already! Ill definitely be coming back to get my next car from him! More

Called 440 232 5005 and asked for replacement parts. Got Dave on the line and told him that you guys sent me the wrong part. I asked to reship the correct part to me? And include a return slip for the wron Dave on the line and told him that you guys sent me the wrong part. I asked to reship the correct part to me? And include a return slip for the wrong one? Dave said cant you drive out here and get it? I said this is your mistake and you need to correct it. He proceeded to tell me that he'll check Monday if they can have the part shipped. So now I have to wait all weekend to find out if you can even ship me the correct part. Very disappointed at how my phone call was handled. Then when he hung up he slammed the phone in my ear. As if it were my fault you guys made a mistake? Come on! I usually never fill these survey things but thought I'd let you know of my experience so you could correct it. Thank you! Matt Jamison 330 221 5337 More

Esxcellent service!! They made it so simple and painless. I am thoroughly pleased and would recommend all my friends to Jay Honda. Great experience overall! I am thoroughly pleased and would recommend all my friends to Jay Honda. Great experience overall! More

Tony Grauer is a nice salesman to deal with. Reasonable price and no pressure in the finance department. Overall, good car shopping experience at Jay Honda. price and no pressure in the finance department. Overall, good car shopping experience at Jay Honda. More

Tony was polite and very helpful. He took extra pains to get me the car I wanted as fast as possible and at the best rate possible. Would seek him again when my lease matures. get me the car I wanted as fast as possible and at the best rate possible. Would seek him again when my lease matures. More

I was very pleased with Tony's follow-up and customer service. I initially went online to find out some pricing. And I received an immediate response from Tony on scheduling an appointment. At that time, service. I initially went online to find out some pricing. And I received an immediate response from Tony on scheduling an appointment. At that time, I was just looking and not ready to really make a decision. About 3 weeks later, I received an e-mail from Tony (had been receiving regular e-mails since I went on the dealer's website) that peaked my interest. I called Tony. We set up an appointment for the following week. Tony introduced me to members of the Jay staff. The following week I had a new car. The staff was very friendly. Which has always been my experience. As I had my previous car serviced at the dealer. Tony continues to check on me to ensure that everything is going ok. I really enjoyed my car buying experience. And will definitely recommend Tony to my family, friends and co-workers. More

I love getting a new car, but in the past the buying process has been torture! I always felt ripped off. Until now that is....... Working with Rob Logan was a pleasure. He was sincere, thorough and c process has been torture! I always felt ripped off. Until now that is....... Working with Rob Logan was a pleasure. He was sincere, thorough and conscientious. I would definitely refer anyone looking for a Honda to go see Rob. More

Salesperson was great(ROB LOGAN).Everybody was very friedly.Great experience.Will come back for my next car.Will recommend the dealership and Rob Logan. friedly.Great experience.Will come back for my next car.Will recommend the dealership and Rob Logan. More

I was shopping for a new Honda with my mom. We found Jay Honda through the internet service and got connected with Rob who then connected us to Tony. We had looked at a few other Dealerships in the area, b Honda through the internet service and got connected with Rob who then connected us to Tony. We had looked at a few other Dealerships in the area, but we were not getting what we wanted. We had been referred to Jay by two different people who purchased their vechicles there. Tony is so fun to work with, he made it easy, mom got the exact model she wanted, the color she wanted and for the price she wanted. The one thing that was different at Jay Honda than the other dealerships was that Tony was able to connect with us and take the pressure the stress of buying a car. It's really all about building realationships with your customers, and figuring out how to relate to them. More