Jay Honda
Bedford, OH
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Both Deja and Joe went above and beyond expectations in helping me secure a vehicle despite my challenging financial situation. From the test drive to signing the final financing documents, the buying expe helping me secure a vehicle despite my challenging financial situation. From the test drive to signing the final financing documents, the buying experience was extremely positive and transparent. More
I was very impressed with honesty and sincerness of the salesman. I thought he worked as a team with the other salesman. When I came into the dealership, my salesman who I had communicated with over the i salesman. I thought he worked as a team with the other salesman. When I came into the dealership, my salesman who I had communicated with over the internet was out to lunch, but another salesman helped me until he got there. The finance guy was amazing, and efficient. I would recommend this experience to anyone, who wants a positive inteaction with a car salesman, and overall a good dealership More
I like dealing with sales personnel as much I like having teeth pulled. I was met by Tony Spitalieri and told him what i was interested in. He was very nice and upfront with me. I was going to buy a car som teeth pulled. I was met by Tony Spitalieri and told him what i was interested in. He was very nice and upfront with me. I was going to buy a car somewhere that day, and i'm glad I did business with Tony. He is no B.S. which is why he sold me a car that day. Rob Logan was great assisting with accessories and Patsy with the paperwork. Patsy Santone and Rob also helped put my child seats in the new car. I will highly recommend these guys and Jay Honda to friends and families. Super guys. Period. Kevin Grady More
Rob was a great guy to work with. He was knowledgeable and made the buying experience as enjoyable and as easy as possible. The pricing was great and he even delivered our new Honda directly to our home. and made the buying experience as enjoyable and as easy as possible. The pricing was great and he even delivered our new Honda directly to our home. He spent a lot of time explaining the features and was professional in every way. More
I was pleased with my comprehensive and complete service of these two gentlemen. I was given a response to my questions and provided with great service. Tony contacted me right away and Patsy got me approv of these two gentlemen. I was given a response to my questions and provided with great service. Tony contacted me right away and Patsy got me approved. They scheduled me to pick up my new car but, before I left their dealership I was informed and ready to drive my new car with all questiones anwsered. It was my pleasure to meet them and have them take care of me. More
Jesse was extremely helpful! I was unsure of what car to buy and I test drove a bunch of them. Jesse told me all of the pros and cons of each car and did the best to help me with my specific needs. I would buy and I test drove a bunch of them. Jesse told me all of the pros and cons of each car and did the best to help me with my specific needs. I would absolutely recommend him. More
Rob was very congenial on the phone and followed up with me when I arrived at the dealership at the time stated. Rob was totally prepared for me with the exact car we had discussed.It was prepped and washed me when I arrived at the dealership at the time stated. Rob was totally prepared for me with the exact car we had discussed.It was prepped and washed and ready to go. There were no games and just a fair and friendly transaction between us. Rob showed his genuine concern for his dealing with people in the same way that he would like to be treated. He is thoroughly professional and a most caring and pleasant person to do business with. I would welcome the opportunity to transact business with him and Jay Honda in the future. More
I have bought my last three honda's from Jay Honda, the service is impeccable from sales to service. I would highly recommend them to anyone. service is impeccable from sales to service. I would highly recommend them to anyone. More
Tony Spitalieri was hands down the best car salesman I Tony Spitalieri was hands down the best car salesman I had the pleasure to work with. I say this with confidence as I visited MANY car dealerships Tony Spitalieri was hands down the best car salesman I had the pleasure to work with. I say this with confidence as I visited MANY car dealerships from Honda to Dodge to Kia trying to find the best 3rd row SUV for our family. I LOVED the Pilot from the first time I drove it, but I have to say I was drawn to the other competitors SUV's for the added amenities that the Pilot did not offer in the same price point. The one thing Tony said from the first time I met him was "give me a chance; come back and talk with me and I will do what I can to work with you". He might have regretted making this statement as I did come back with a list of what other competitors were offering us. True to Tony's word he did work with us and we ended up signing that night for our Pilot. Out of all the salesmans my husband and I dealt with Tony was by far the best. He was one of the main reasons I even went back to Jay Honda in the first place. In 2009 my husband and I went to Sunnyside Honda for a Pilot. We signed the preliminary paperwork and thought we were going back the next day to officially sign for our car. We recieved a phonecall that night from Sunnyside pulling the deal off the table. They discovered they did not add their quote to us correctly and reneged on the deal. It put such a bad taste in my mouth that I wasn't sure if I wanted to even give Honda another chance. If it wasn't for Tony's genuine, easy going, honest sales approach I probably wouldn't have gone back. Buying a car can be stressful. It is a major purchase; but Tony really made the whole experience enjoyable. We laughed a lot during the whole process and I think I have received enough business cards with Tony's face on it that I can wallpaper my bathroom with! ;o) In short, I am extremely happy with my Honda Pilot and I look foward to a very long relationship with Honda. My only hope is that when it comes time to buy a new car again Tony will still be there! More
Words cannot express how much it was a pleasure to work with Deja at Jay Honda. First of all I walked into the dealership and it was 5 mins after close and she still took the time to at least talk to me a with Deja at Jay Honda. First of all I walked into the dealership and it was 5 mins after close and she still took the time to at least talk to me and see what I wanted to purchase. Over the past couple months I Have been to at least 11 different dealers but with the caring heart of Deja I found exactly what I was looking for. Deja took the time to get know me as a person and also she took the time to understand my needs and what type of car I was looking for. Also she had a very clear understanding of my financial circumstance and went out her way to text me on a regular basis to let me know what vehicles came in. Being that I needed to make a vehicle purchase within a week and I was working on a budget with no cosigner, Deja put in the perfect car that I AM TOTALLY IN LOVE WITH. It’s a used vehicle but I know that its going to last being a Toyota Camary LE. I have been trying to find the perfect car for years and with Deja’s help I have finally have one. The car drives almost new to be a used car. Also during the signing process and finance process Deja kept me entertained and motivated. Not once did I feel like I was at a typical dealership where they are trying to hustle you out of your money. No she and Joe the finance guy worked with me. Deja also took me to the bank to grab cash and she just like I mentioned made me feel comfortable. When I say I will be taking more customers to her I will I encourage anyone looking for a car to go to Jay Honda and ask for Deja. She is wonderful young lady with a kind heart who is willing to go the extra mile to make sure you are taken care of and in a car that you want to be in. More