Jay Honda

Dennis made the lease very easy. He located the car , color, options that I needed very quickly. Car was ready on the day I asked for. Financing etc handled very smoothly and most competitive. Dennis color, options that I needed very quickly. Car was ready on the day I asked for. Financing etc handled very smoothly and most competitive. Dennis and Jay Honda wants you to be happy with the purchase. This is the 9 th car I have acquired from this dealership and every transaction has been smooth and the staff accommodating. Cars have been reliable and mechanically error free. Service department is easy to work with and scheduling around our work routine never a problem. I have stayed with this dealership and Dennis over many years as the hassle in acquiring a car has been reduced to almost nothing. Loyalty does have dividends. More

We just bought a new Honda CR-V and had a great experience with Tony Spitalieri. We got a great deal on our new Honda and were treated very well. We would highly recommend Jay Honda and Tony Spita experience with Tony Spitalieri. We got a great deal on our new Honda and were treated very well. We would highly recommend Jay Honda and Tony Spitalieri for your next Honda. More

We worked with Tony in purchasing a new Honda Odyssey. He was hands down the best salesperson we ever worked with. He was knowledgeable, professional, prompt, and flexible. He worked with us on every as He was hands down the best salesperson we ever worked with. He was knowledgeable, professional, prompt, and flexible. He worked with us on every aspect of the purchase and kept the process quick, easy and painless! If you are looking for a car, I would recommend him over all. Thanks Tony! More

From the moment I decided to purchase a car, Tony Spitalieri helped to make that process easy.Tony was NOT like most salesmen. Tony treated me and my family like we have known each other for years.I Spitalieri helped to make that process easy.Tony was NOT like most salesmen. Tony treated me and my family like we have known each other for years.I did not in any way feel pressured into purchasing a car. I thank Jay Honda for salesmen like Tony who has made me and my family decide to become lifelong Honda customers. THANK YOU TONY!!!!!!!!!!!!!!!!!! More

Last June we decided to replace our minivan with a CRV. A friend on facebook suggested I contact Jesse Lee at Jay Honda. He said he would "take care of me." Well indeed he did! Jesse worked so hard to find t friend on facebook suggested I contact Jesse Lee at Jay Honda. He said he would "take care of me." Well indeed he did! Jesse worked so hard to find the exact car I wanted. He was in constant communication while he looked for the car. Now, it is almost a year later and we still get calls and emails from Jesse - asking how we are enjoying the car, wishing me a happy birthday... He does not forget about his customers once he makes a sale. He appreciates your patronage and makes you feel like a very valued customer. I own 2 Hondas currently and will contact Jesse when we are in the market for another one or refer him to a friend interested in a Honda. A-1 salesman!!! More

I have contact Jesse for new car prices. His respond was quick and helpful. He provided me with different purchase and financing options. I got answers for all my questions. I would like to thank you, Je quick and helpful. He provided me with different purchase and financing options. I got answers for all my questions. I would like to thank you, Jesse, for yours assistance – it was a pleasant experience. More

I first went to Jay Honda after the Cleveland Auto Show. I was greeted by Tony Spitalieri and I told him that I simply wanted a brochure to take home and study. I'd indicated that I was familiar with the v I was greeted by Tony Spitalieri and I told him that I simply wanted a brochure to take home and study. I'd indicated that I was familiar with the vehicle and that the test drive would come later. Tony obliged me exactly. In fact, he requested no contact information from me! At other dealerships, I was actually requested to sit down and answer a questionnaire as to the timetable for acquiring my new car, provide several methods of contact, provide detailed information about my current vehicle, and so forth. Not with Tony; he provided me with much-valued space. On my 2nd visit, Tony was busy helping other customers and this is when I met Dennis Jenkins. Dennis did something unexpected: he allowed me to test drive a 2012 CR-V EX for one hour by myself! This was invaluable in helping me "get acquainted" with this particular model. No pressure here. After this test drive, I was asked about my buying timetable as well as other brands of SUVs I had been considering. At this stage, this was fine and to be expected. On my 3rd visit, I met exclusively with Tony, who did everything he could to make this deal happen. End result: I got a great deal on a fantastic automobile. I ended up with an opal sage metallic 2012 CR-V EX All Wheel Drive with a black cloth interior. Very stylish. I would recommend Jay Honda to anyone interested in an extremely well-made, top quality Honda car AND did not wish to experience any of the things that can make buying a car so stressful at other places. I believe it all stems from Tony's easy personality and genuinely helpful nature. Who needs grief when parting with 20 to 30 grand? So,this is why I rated Jay Honda all "5's" in the survey that I took. Eric P. Lyndhurst, Ohio More

I could not have asked for more with Tony Spitalieri!!!!!! He was the kindest, most gentle and caring salesman I've ever dealt with. Jay Honda is very fortunate to have him on staff. Tony Spitalieri!!!!!! He was the kindest, most gentle and caring salesman I've ever dealt with. Jay Honda is very fortunate to have him on staff. Tony went ABOVE AND BEYOND in trying to get me a great deal - and succeeded. He knew how much I wanted a Honda CRV and also wanted to stay with Honda. Being a loyal Honda customer, Tony recognized that I expected a lot of Honda and he went to bat for me. I can't tell him how much I appreciate his efforts, his sincere concern for me and the time he spent with me and my husband closing the deal. Again, Tony went above and beyond, which I believe, is just natural for him. He is not your "typical" salesman and it is so refreshing to find someone like him in today's world. Anyone looking for a pleasant experience in the challenge of car buying should seek Tony out at Jay Honda. Trust me, you will NOT be disappointed!!!! He will do his best for you and then do better than that. He will go beyond your expectations. I will never work with anyone else at Jay Honda. The entire staff at Jay Honda is exceptional but my loyalty is with Tony!!!!!!!! More

Tony was great to work with. Very knowledgable about the car and he streamlined the entire process for us. I would recommend him to anyone in the market for a new Honda. car and he streamlined the entire process for us. I would recommend him to anyone in the market for a new Honda. More

Jay Honda, Bedford ohio, was second dealership we went to, and were going to visit few more to look at all of our options. Tony Spitalieri was the sale's person who helped us. He was very nice and was to, and were going to visit few more to look at all of our options. Tony Spitalieri was the sale's person who helped us. He was very nice and was trying to help us as much as he could. We left the dealership with a Honda Insight few hours later, happy and exited with a great deal. We did not even wanted to go to any other dealers. Finance department, Xavier was also very helpful, nice and also did everything possible to make us happy. Thank you guys, Ion & Inna More