Jay Honda
Bedford, OH
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Tony was great, wasnt pushy and didnt pressure me into any decision. Delivered the car with great enthusiasm and care. Worked to get my husband and I a great deal on both our vehicles. I would recommend h any decision. Delivered the car with great enthusiasm and care. Worked to get my husband and I a great deal on both our vehicles. I would recommend him to friends and family.. More
Turning in my lease and getting a new one couldn't have been easier. They know what I want, they make it simple and for that reason is why I have had my last several leases thru this dealership. Definetly been easier. They know what I want, they make it simple and for that reason is why I have had my last several leases thru this dealership. Definetly will be back again for my next one. More
Horrible custommer service and response from operator--no message given to finance dept. Called twice and left on hold then conveniently disconnected at time of dealership closing at 6pm. No opportunity for message given to finance dept. Called twice and left on hold then conveniently disconnected at time of dealership closing at 6pm. No opportunity for customer to call back due to voicemail recordings. No call returned on next business day. Your personnel need ALOT of customer service mentoring!!! More
My mom and I went to a few different dealerships after my car had died. We were getting no where with all the other dealerships and waiting for hours as always. We decided last minute to check out Jay Hond car had died. We were getting no where with all the other dealerships and waiting for hours as always. We decided last minute to check out Jay Honda. We walked in and we were greeted right away. We told Jesse what we wanted and what we thought was impossible and Jesse made it happen! I always dreaded dealing with dealerships but this was an awesome quick experience. Jesse is extremely friendly and will get you exactly what you want! I have recommended him to EVERYONE looking for cars and will continue recommend him! More
Tony Spitalieri made leasing a car an extremely enjoyable experience. He is extremely knowledgeable about the entire Honda fleet and does not push you towards one car or another. He wants you to find the car experience. He is extremely knowledgeable about the entire Honda fleet and does not push you towards one car or another. He wants you to find the car that is best suited for your needs and works to ensure your satisfaction. Tony was fantastic and I highly recommend him for future sales/leases. More
I went to Jay Honda after test driving a CRV at another dealer. I didn't feel the other dealer had much interest in selling me a car. I appreciated genuine interest Tony showed in getting me the car I want dealer. I didn't feel the other dealer had much interest in selling me a car. I appreciated genuine interest Tony showed in getting me the car I wanted without a high pressure approach. More
I RATE THIS DEALER HIGH FOR GREAT CUSTOMER SERVICE, VERY I RATE THIS DEALER HIGH FOR GREAT CUSTOMER SERVICE, VERY HELPFUL,INFORMATIVE AND FRIENDLY STAFF. ALL THE EMPLOYEES I CAME IN CONTACT WITH HAD A VER I RATE THIS DEALER HIGH FOR GREAT CUSTOMER SERVICE, VERY HELPFUL,INFORMATIVE AND FRIENDLY STAFF. ALL THE EMPLOYEES I CAME IN CONTACT WITH HAD A VERY POSITIVE ATTITUDE. I HAD A BAD EXPERINCE AT JAY HONDA 10 YEARS AGO, AND I JUST DECIDED I WOULD CHECK OUT THE CRV WHEN I WAS CAR SHOPPING IN THE AREA; AND BOY AM I GLAD I DID,IT WAS MY BEST CAR BUYING EXPERIENCE IN 40 YEARS. I JUST LOVE MY CRV. More
I had an appointment for my Pilot and while I was waiting, I stopped to see Robbie and Debbie. We started talking about good mileage cars and Debbie started talking up the Civic to me. Debbie had a waiting, I stopped to see Robbie and Debbie. We started talking about good mileage cars and Debbie started talking up the Civic to me. Debbie had a meeting and then Robbie came back to his desk. He talked up the Civic to me also, saying essentially the same thing as Debbie. They both showed me how the Civic would satisfy my commuter needs. I am unable to come in until Saturday, so they are working to get everything pre-approved so I am not sitting in a showroom for hours on end, and of course, they had the exact color and trim level that I wanted on the lot. So, I guess what I'm trying to say is this team is superb at knowing the customer and finding what they need. I know the deal will be good. This Civic will be the third Honda from Jay. If you need a car, Robbie and Debbie will treat you with honesty and respect. You can't ask for anything else. I have to plug the service department also. They really care about us when we come in for service. Sometimes we (customers) are a little short tempered and let's face it, rude. The service staff always remains professional, friendly, and helpful. More
Tony was easy to work with and helpful at every turn.Didn't need to go to dealership until delivery, which I appreciated. Price and his personal service were top notch. Would recommend that before turn.Didn't need to go to dealership until delivery, which I appreciated. Price and his personal service were top notch. Would recommend that before you buy anywhere...drop an e-mail and give Tony a shot,it can't hurt and you may save some $$$. More
Tony and staff were extremely helpful. Everything was easy and quick yet never pressured or rushed. I am happy with my purchase and the service! easy and quick yet never pressured or rushed. I am happy with my purchase and the service! More