Jay Honda

Tony Spitalieri was both personable and conscientious. During the week long period where I considered my options, he responded to all of my questions in a timely manner. I never felt pressured as he resp During the week long period where I considered my options, he responded to all of my questions in a timely manner. I never felt pressured as he respected my need to reflect on the information before making a decision. Through our discussion of options, we found the car that best met my financial, personal and work-related needs. Each time I visited the car dealership, Tony made a point of introducing me to the Honda staff. From my first visit through the final paperwork process, the Jay Honda team was friendly and courteous. I am confident that if we find we like the Honda product over time, my family will make a point to return to Jay Honda and Tony Spitalieri. More

Jesse Lee is a very good salesman. He was not pushy and did not bad mouth the other brand (a Toyota) I was looking at. The Toyota salesman did bad mouth Honda. We liked the way we were treated. Jesse asked did not bad mouth the other brand (a Toyota) I was looking at. The Toyota salesman did bad mouth Honda. We liked the way we were treated. Jesse asked what we wanted and showed us both a 2013 and a 2012. Same equipment. My good friend has purchased 2 Odyssey and a CRV from Jay Honda and gave a good review of the dealership. Good service and sales price. More

My initial contact was with Rob Logan via internet. When I mentioned a trade-in and we were in the ball park regarding price, he suggested I drive up (40 min from my home) as his manager thought we were clo I mentioned a trade-in and we were in the ball park regarding price, he suggested I drive up (40 min from my home) as his manager thought we were close. I thought it was probably a wild goose chase; I would drive up, they'd low ball on the trade or change the story about the price. In fact, Rob hurried out of a staff meeting when I arrived. I drove the car. His manager came out, was reasonable, and I drove home in a new Accord. The finance director was helpful. There was no pressure. I don't know if I got the absolute best deal possible (one always wonders of $100 here or there could have been shaved off), but I got a good and fair deal without having to play silly games. I was working with 4 dealers simultaneously. One was playing the game (start high, then came down over several days and many phone calls to me). Two seemed stand-offish when I lowballed an offer. I expect customers to be upset when they get a low number on a trade-in, as they are not professionals, but I am annoyed when dealers act upset when a customer low balls. This is a business transation. They only need to say "no, we can't do that." Actually, I expected that from Jay. Not only did they accept my offer, but they were very helpful and friendly along the way. Rob Logan in particular was really good to work with; though I have had good experiences with Honda salespeople generally, Rob was the best. More

Tony was a great salesman. He was very easy to talk to and made me feel like he really cared about me as a customer and about my experience as a whole. He answered all of my questions and took the time to and made me feel like he really cared about me as a customer and about my experience as a whole. He answered all of my questions and took the time to explain the details of my new car. I was impressed with the level of service that Tony told me I will be able to receive after my purchase. He explained that I will be able to bring my car in at any time to get serviced and will be able to use a loaner car while I leave mine at the dealership. This is a huge plus for me. I am not able to take off work to get repairs so knowing that I can drop my car off, go to work and pick it up later is a relief. I was very happy with the dealership and with my car in general. The car I wanted was not available at the dealership but it was delivered there and I was able to pick it up without a long delay. Also the car I chose ended up being cheaper than I expected so I was able to get a moonroof and leather which was a nice surprise. Besides my car, the best part of my experience was Tony. I think he did a great job and I hope to see him again soon. More

Tony was very kind and friendly with us, he explains all the aspects of the deal and took us through the whole process, he understood our needs and translate them in to a good deal for us. the aspects of the deal and took us through the whole process, he understood our needs and translate them in to a good deal for us. More

I have visited many dealers but Jay Honda is the best dealership that I have been to. My salesman Tony Spitalieri was outstanding. The whole sales experience was great from the price of the car all the dealership that I have been to. My salesman Tony Spitalieri was outstanding. The whole sales experience was great from the price of the car all the way to deciding the color. He made sure I was 100% happy with my purchase. He is the person to ask for at Jay Honda. Thanks Tony and Jay Honda for everything. More

We've worked with Rob for several years and have been very happy. We are in our third car with him and he's always provided great service. With this new lease, Tony also got involved and was equally as very happy. We are in our third car with him and he's always provided great service. With this new lease, Tony also got involved and was equally as professional as Rob. We are very happy with the service we receive and will continue to give Rob and Tony our business. More

Dennis was very helpful in finding the van I wanted and helping get the price and financing right. He respected my time and worked toward getting the deal done at my pace. I will be a repeat customer. helping get the price and financing right. He respected my time and worked toward getting the deal done at my pace. I will be a repeat customer. More

Always a great deal and efficent personnel, bought an Accord earlier in the month in California and it took hours to complete-made me really appreciate Jay Honda. Accord earlier in the month in California and it took hours to complete-made me really appreciate Jay Honda. More

Tony was great, very knowledgeable about the car we bought. There were minor issues with the car which Tony addressed immediately, making sure we were happy with our experience. I liked that Tony and bought. There were minor issues with the car which Tony addressed immediately, making sure we were happy with our experience. I liked that Tony and Rob were laid back, we were not pressured into buying anything like other dealerships. More