Jay Honda
Bedford, OH
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I walked into Jay Honda on a referral for Tony Spitalieri. A good friend of mine and her father have been loyal customers of his for years. This was my first time considering a new car purchase. A Spitalieri. A good friend of mine and her father have been loyal customers of his for years. This was my first time considering a new car purchase. As you know, walking into anything unknown can be very intimidating. I had anticipated simply meeting with Tony to collect some information. However, I ended up walking out as a profoundly satisfied customer. Historically, car salesmen/women have been regarded as hustlers; deceitful. So naturally I was apprehensive to walk in alone. But, right away, Tony S. and Rob Logan took me under their wings. They not only approached me with the upmost respect, but also safeguarded me as though I was their little sister. They were dedicated to ensuring my education through the entire purchase right down to the most insignificant details. They exuded incredible patience without any pressure to make uncomfortable decisions. And once I had finally made my decision ie; color, interior, etc..(And I wasn't making it easy on them..) They offered me every accommodation to ensure I was never left to just fend for myself. They truly bent over backwards and backwards again. The staff members I worked so closely with are the epitome of, not only having a profound conception of the automotive industry , but also exuding an unparalleled work ethic. My recommendation for these accomplished men can not come higher. They made what could have been an agonizing experience, into a pleasurable encounter of great people. And a new car! More
This is our fourth lease with Jay Honda and the second with our salesman, Rob Logan. We have many choices of dealerships and car models as we live close to the Bedford Auto Mile where Jay Honda is located with our salesman, Rob Logan. We have many choices of dealerships and car models as we live close to the Bedford Auto Mile where Jay Honda is located. After researching alternatives, and visiting different dealers, we always come back to Jay Honda and Rob Logan!Their warm customer service cannot be beat! Add the Honda Accord's outstanding features for 2013, and we have a great Deal! Thanks Rob! More
Tony made leasing my new Honda Civic easy and enjoyable! He was so friendly and professional. He worked very efficiently to get me the best deal possible on my lease and trade in. I had such a great experie He was so friendly and professional. He worked very efficiently to get me the best deal possible on my lease and trade in. I had such a great experience with Tony and Jay Honda. I would recommend him and the dealership to anyone (and already have!). Thank you so much, Tony! I LOVE my first Honda! More
Great customer service along with the best deal,can't beat that. My family bought their vehicles here and have always been very happy with the service they received.Very prompt and courteous beat that. My family bought their vehicles here and have always been very happy with the service they received.Very prompt and courteous More
This is my fourth car I bought from Jay Honda. I am very happy with every single car. The attention I received from Tony Spitalieri is always very professional and friendly. I have recommended Jay Honda to happy with every single car. The attention I received from Tony Spitalieri is always very professional and friendly. I have recommended Jay Honda to all my friends and coworkers so they can enjoy as I did, the same satisfaction and wonderful experience of buying a new car. Thank you guys!!! More
This was my first time purchasing a new car and I had been to many dealerships and met with many dealers but by far Tony Spitalier from Jay Honda was the best one. He is very friendly, helpful, knowledge been to many dealerships and met with many dealers but by far Tony Spitalier from Jay Honda was the best one. He is very friendly, helpful, knowledgeable and above all very sincere (which can be very hard to find). He definitely made my car shopping experience very enjoyable and smooth. Tony will work with you to get you a fair price and treats you like you're his family. I would recommend him to my friends and family. Thanks again Tony!! More
Tony is very friendly and easy to talk to. Our experience with him was painless and if we ever have to replace our new car we will go back to him! Thanks again!!!!!!! with him was painless and if we ever have to replace our new car we will go back to him! Thanks again!!!!!!! More
My name is Kay Thomas, and I worked with Rob Logan in order to purchase a new Honda CRV -EX-L AWD vehicle, as well as trade in my existing 2010 Lexus. I got a great trade-in price on my existing car, and order to purchase a new Honda CRV -EX-L AWD vehicle, as well as trade in my existing 2010 Lexus. I got a great trade-in price on my existing car, and was quoted a very fair price on my new CRV. Within six days , the dealership had my new CRV in the color combo that I requested , and my delivery appointment went very smoothly . Rob did a great job during the entire purchasing process, and I could not be happier ! Thank you Jay Honda for the excellent service !! I have already recommended your dealer ship to my friends, and family. More
After stopping at several other dealerships my wife and I decided to stop at Jay Honda on Broadway Ave in Bedford. We were greeted by Michael Santone, with a friendly welcome, positive attitude, and professi decided to stop at Jay Honda on Broadway Ave in Bedford. We were greeted by Michael Santone, with a friendly welcome, positive attitude, and professional manner. We felt Michael was understanding to our needs, and was willing to spend the time with us until we were completely satisfied. We believe Michael is an assest to Jay Honda, and look forward dealing with him in the future. More
We knew exactly what we wanted and the price that we were willing to pay. Tony made it very easy for us to purchase our new Pilot for what we wanted to pay. The process to purchase the car was done quickly a willing to pay. Tony made it very easy for us to purchase our new Pilot for what we wanted to pay. The process to purchase the car was done quickly and smoothly. We feel that we purchased the Pilot at a reasonable price and were offered a fair amount for our trade in. We enjoyed working with Tony and would higly recommend him and Jay Honda to our family and friends. More