Jay Honda
Bedford, OH
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I spent about 4 months looking for a new car. I narrowed it down to a few different vehicles, it just became a matter of price and the dealership themselves. I went to see Tony after seeing the car I was lo it down to a few different vehicles, it just became a matter of price and the dealership themselves. I went to see Tony after seeing the car I was looking for in stock (4 dr Civic Si). The first time in Tony wasn't able to get me the price I wanted, however he was very helpful and friendly. I wasn't given the run around like other dealerships had. Tony called me a few days later saying I should come in, so I did. When I got there we had things worked out to agreeable terms in a very short period. All said and done, I was very satisfied with the experience. More
Tony Spitalieri made my car buying experience at Jay Honda one of a kind. I previously owned another vehicle but felt I was at a point in my life when I need a more practical and reliable vehicle. The m Honda one of a kind. I previously owned another vehicle but felt I was at a point in my life when I need a more practical and reliable vehicle. The moment I walked into Jay Honda Tony Spitalieri was excited about finding me a new car. After discussing what I was looking for in a car Tony directed to me towards a Honda Civic. Furthermore, Tony made sure that I got a fair trade-in so that I would feel the most comfortable with my new vehicle. Right before leaving the dealership Tony made sure to go over every inch of the car to ensure I would get the most out enjoyment out of my new vehicle. Overall, Tony Spitalieri helped my experience at Jay Honda one I will look back fondly on confident in my purchase. In the future I will be sure to recommend Tony Spitalieri and Jay Honda to anyone in the purchase of a vehicle. More
Embarassing service. As soon as one issue arose their team became non-existent. Javier who is the finance manager is apparently the only man you can speak to about these matters. Good luck getting him team became non-existent. Javier who is the finance manager is apparently the only man you can speak to about these matters. Good luck getting him on the phone though because 10 calls over 2 months were not enough to get him on the line for me. No other employees there had issue speaking with him, apparently he was avoiding me.... Hope it was worth it Javier More
Quick and easy.Deal was done in 2 hours. Rob Logan was Quick and easy.Deal was done in 2 hours. Rob Logan was very professional and knowledgeable. Good selection of new Hondas. Will be a return customer. Quick and easy.Deal was done in 2 hours. Rob Logan was very professional and knowledgeable. Good selection of new Hondas. Will be a return customer. More
As our old lease of a 2010 Civic drew to a close, we As our old lease of a 2010 Civic drew to a close, we never discussed going to anyone other than Rob Logan at Jay Honda for a new car. Now in our As our old lease of a 2010 Civic drew to a close, we never discussed going to anyone other than Rob Logan at Jay Honda for a new car. Now in our third lease, we couldn't be happier with the level of service we've had over the past six years at Jay, and during the past three years dealing with Rob. Over the past six months, Rob contacted me with various deals as they became available, letting me know how long I had until that particular deal ran out, and when I could expect another similar deal in the future. Once I decided on a model, he gave me a list of available colors and held the one we chose, and virtually took care of all the paperwork in advance of my arrival. Since we've been loyal to Jay Honda, Rob made sure that our loyalty was rewarded with a great deal and some nice perks as well. Not only does he look out for us financially, but he takes the time to get to know us personally, and always asks about how we're doing with work or school, remembering specific things about each of us even though we only talk once every few months or so. In the past I often thought of car salesmen as.. well, not the most genuine and sincere individuals in the world.. people who had dollar signs in mind every time they spoke. Robert Logan couldn't be any further from that stereotype. I will always highly recommend Rob Logan to any and all family and friends when they're in the market for a new car. I can't imagine a better experience. More
Tony was very informative, pleasant, knowledgeable and thorough. He was easy to work with, did not pressure us. Since we had dealt with him before, we most certainly went back to him and would do so aga thorough. He was easy to work with, did not pressure us. Since we had dealt with him before, we most certainly went back to him and would do so again. More
Tony / Patty / Mark has been extermely helpful towards our new lease of Honda Accord 2013 EX-L V6 today. Me and my were delighted by the focus, attention, energy at work and transparency in costing that t our new lease of Honda Accord 2013 EX-L V6 today. Me and my were delighted by the focus, attention, energy at work and transparency in costing that these folks exhibited to us. Not once did we feel left out due to other customers. These individuals are so friendly in the profession that they make difficult decision making process a well informed and pleasant experiance. They cut the chase but will educate you and guide you depending your knowledge on any subject. I truely love my new Honda as I like these professionals. Will always recommend Jay Honda to my friends / collegues. More
I was recently bought my new 2013 Honda CRV from Jay Honda, I'm very appreciated to the warm welcome and services giving by Michael & Tony. Michael gave me the best deal which was better then I was Honda, I'm very appreciated to the warm welcome and services giving by Michael & Tony. Michael gave me the best deal which was better then I was expected. They are wonderful persons to deal with. More
Tony was very fair and pleasant to work with. He responded to my request for a quote online promptly. After the sale he stressed if I had any problems to call him and he would take care of anything responded to my request for a quote online promptly. After the sale he stressed if I had any problems to call him and he would take care of anything. More