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Jay Honda
Bedford, OH
1,737 Reviews
Welcome to Jay Honda: New & Used Honda Sales
Jay Honda is committed to serving drivers in the Greater Cleveland and all over the Nation with the exceptional customer service that they deserve. Because your relationship with our dealer begins with the sale and extends for the life of your vehicle, our Honda dealership in Bedford, OH, is here for you, every step of the way. We strive to make the car-buying process as stress-free as possible, while our Honda finance professionals guide you throughout the process of financing and leasing. Plus, you can count on our expert Honda service technicians to efficiently handle all of your maintenance needs. We believe in going above and beyond for each and every customer. Discover the difference at Jay Honda, and drive home satisfied today!
Our inventory boasts a wide selection of new, Honda Certified Pre-Owned models and used vehicles to suit a variety of needs on the road. If you are in the market for a sensible commuter car that adds style to your daily drives, check out our lineup of new Honda Accord and Civic sedans, or if you are looking for versatility and extra space for your family, try a Honda CR-V or Odyssey on for size. We offer a fantastic variety of pre-owned Honda models, as well as an array of used cars, trucks, SUVs and minivans from an assortment of other top manufacturers. Our Honda finance team is here to help you once you've decided on a vehicle, helping you to explore your options and find the payment plan that's right for you. Call us at 440-359-5005.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,737 reviews
March 25, 2014
Omar Jeffries was the Sales & Leasing Consultant whom assisted me with my 4th new car lease from Jay Honda. I received exemplary customer care due to his patience, attentiveness, and knowledge of Honda assisted me with my 4th new car lease from Jay Honda. I received exemplary customer care due to his patience, attentiveness, and knowledge of Honda products. Omar went above his job duties when he programmed my cellphone to the car's bluetooth and switched the license plate from the old car to the new car. More
by thomascar
Employees Worked With
March 25, 2014
Tony and Rob were very helpful and answered all my questions. They were able to make buying a car a very comfortable experience. I would highly recommend them. questions. They were able to make buying a car a very comfortable experience. I would highly recommend them. More
by KevinLangham67
March 25, 2014
We were recently considering the purchase of a Honda Odyssey and were sent to Jay Honda by the Costco buying service where we were contacted by Jesse Lee. When we visited Jay Honda, Mr. Lee proved to be Odyssey and were sent to Jay Honda by the Costco buying service where we were contacted by Jesse Lee. When we visited Jay Honda, Mr. Lee proved to be the epitome of an automotive sales specialist. He was totally prepared and answered all of our many questions in a direct, pleasant and professional manner. Additionally, he was expert in his knowledge of the Odyssey minivan and its numerous options. I bought my first new vehicle back in 1963 (I am age 76) and have been purchasing new vehicles ever since and can honestly say that Mr. Lee provided my wife and me with the best new car sales experience I have ever encountered. More
by HarryGleeson
Employees Worked With
Jesse Lee, Jesse Lee
March 25, 2014
Jesse Lee, along with the finance department, are amazing! They got us a brand new car at our price point and made sure that everything we requested was in the car. Jesse made us feel confident that amazing! They got us a brand new car at our price point and made sure that everything we requested was in the car. Jesse made us feel confident that we could drive home with a new car, where other dealers wouldn't even bother with us because of our short credit histories and low credit scores. They were polite, friendly, honest, hard working, and above all, they were genuine. Thank you guys so much! More
by Knidbalski
Employees Worked With
Jesse lee, Jesse Lee
March 25, 2014
Tony has been my sales person for two Honda's and as customer service is concerned their is none better. He keeps you informed on whats new and answers all questions, so you can make the best choice fo customer service is concerned their is none better. He keeps you informed on whats new and answers all questions, so you can make the best choice for you. I call tell him what I need and even if I change my mind he makes sure I get it. Even Patsy makes the best deals for me. I truly love Tony for his absolute attention to service for his customers and thank him for his talents to get the customer what they need. More
by beegs1949
Employees Worked With
Tony Spitalieri
March 24, 2014
We were always greeted promptly upon entering the dealership, offered coffee, and generally made to feel welcome. Jesse Lee was courteous and professional. He was able to tell us about the various be dealership, offered coffee, and generally made to feel welcome. Jesse Lee was courteous and professional. He was able to tell us about the various benefits of different models and answer all our questions. We felt we received a good price, good service, and are very satisfied with the entire process at Jay Honda. Jesse has followed up with several e-mails and we feel confident in communicating with him if any questions arise. More
by pmgreszler
Employees Worked With
Jesse Lee
March 24, 2014
I would recommend Jay Honda to any of my friends. Jesse Lee's service was excellent. He was very helpful in explaining the details of leasing a new car -- something I had never done before. He answered all Lee's service was excellent. He was very helpful in explaining the details of leasing a new car -- something I had never done before. He answered all my questions and did not push me to make any decisions. He was upfront, not condescending and very professional. Thank you Jesse and Jay Honda! More
by wspisak
Employees Worked With
Jesse Lee
March 24, 2014
Very friendly , customer service good, sales people very helpful to meet your needs ! This is my second time buying a Honda at this dealership. When I needed to bring my car in for service Jay Honda not o helpful to meet your needs ! This is my second time buying a Honda at this dealership. When I needed to bring my car in for service Jay Honda not only took care of my car , but gave me a rental & when needed delivered my car back to my house Awesome ! More
by Phylliss
Employees Worked With
Jesse Lee
