Jay Honda

Happy This was my best experience in buying a new crv honda I never owned a honda before and I always was kind of scared by sales people,but at Jay honda This was my best experience in buying a new crv honda I never owned a honda before and I always was kind of scared by sales people,but at Jay honda I was helped by Mr. Spitballeri who made it look so easy to buy a car. He was very friendly and helpful and I would like to recommend him to my friends .Me and my family love our new crv and we are delighted for the great service and the good deal we received! Thanks a lot Mr Tony!!!!! More

interested in selling me a van After dealing with a different dealership that was not interested in providing me with the best deal - I came to see Michael Santone at Jay Honda that After dealing with a different dealership that was not interested in providing me with the best deal - I came to see Michael Santone at Jay Honda that was very interested in exploring all of the possible pathes for what I had to offer towards the purchase of our new van. He quickly took all of the variables and worked with me to developed the best path to driving home in our new van. There was zero pressure, and I even happily walked out the door without a sale at first (as the wife was not with me), after a short phone call, I walked back in and started signing. Thanks for making it happen when the others were not willing to put the extra effort in. More

No Stress I had a great experience at Jay Honda. I did not feel pressured at all. They didn't have the color car I wanted but they went out and found me one. I had a great experience at Jay Honda. I did not feel pressured at all. They didn't have the color car I wanted but they went out and found me one. I loved working with Tony and I love my new civic! More

Great Service We came to Jay Honda to buy a car. Toni was very friendly and helpful, because of him we actually switched to a different car. We came to Jay Honda to buy a car. Toni was very friendly and helpful, because of him we actually switched to a different car. More

Great Experience Working with Rob, Tony and the rest of Jay Honda staff was an absolute pleasure. I highly recommend them to anyone looking to purchase a new car. Working with Rob, Tony and the rest of Jay Honda staff was an absolute pleasure. I highly recommend them to anyone looking to purchase a new car. More

Tony Spitalieri and Jay Honda set the pace. I contacted three NE Ohio Honda dealers. Tony Spitalieri and Jay gave me the best price right off the bat. The others kept saying things like "Well, I contacted three NE Ohio Honda dealers. Tony Spitalieri and Jay gave me the best price right off the bat. The others kept saying things like "Well, we can match them, etc." but Jay was always lowest from start to finish. The time Tony took with me too was impressive-very professional. His thorough explanation of my car's features at delivery was amazing. More

Great experience at Jay Honda This is our third Honda and our third time at Jay Honda. We have always had exceptional service from them and working with Jesse Lee was no exception This is our third Honda and our third time at Jay Honda. We have always had exceptional service from them and working with Jesse Lee was no exception. If you are considering buying or leasing a car, look no further than Jay Honda. Excellent vehicles with excellent service. More

Good experience Being of the age where I have purchased many cars and trucks, I look for dealers who are down to earth, low pressure, and seem to be genuinely nice pe Being of the age where I have purchased many cars and trucks, I look for dealers who are down to earth, low pressure, and seem to be genuinely nice people. I found that to be the case at Jay Honda. I live about 30 minutes away and have honda dealers that are much closer to home, but after my experience at Jay, I will say the extra few minutes drive was well worth it. Overall my experience at Jay was relaxed, and informative. My salesman worked hard to get me the deal I was looking for. And our new CRV is awesome. Thanks guys. More

Great customer service Rob Logan was very professional in dealing with me. He took his time and showed me the cars available through the dealership. When I picked up the c Rob Logan was very professional in dealing with me. He took his time and showed me the cars available through the dealership. When I picked up the car, he took his time to show me the various features and answered all my questions. More

Excellent, easy and enjoyable Richard O'Keefe was by far very knowledgeable, truly caring and delightful to deal with during our car buying experience at Jay Honda. It was because Richard O'Keefe was by far very knowledgeable, truly caring and delightful to deal with during our car buying experience at Jay Honda. It was because he cared about us, listened to what we needed and easily worked within our budget. He explained everything thoroughly. He stayed after hours to make sure we were totally satisfied with the choice we were making - we were never rushed. He made sure everything was properly taken care of which exceeded all of our expectations. We highly recommend Richard if you are looking for a knowledgeable and caring car sales person that really wants to make this easy for you. We will definitely look forward to the next time we can call on him to help us with our next car. In addition, the rest of the staff we dealt with were very professional, kind and anticipated what we needed at every turn. Jeff Wells (Customer Service) took much time to thoroughly show us all the technical aspects of all the new features of our car including making sure our phone was in sync with the car's hands-free system (no matter how many questions we had!) In the Finance Department, Patsy's ability to efficiently make "all those numbers" understandable was a big plus for us. Thank you Richard and Jay Honda for making our car buying experience so easy! More