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Jay Honda
Bedford, OH
1,605 Reviews
Welcome to Jay Honda: New & Used Honda Sales
Jay Honda is committed to serving drivers in the Greater Cleveland and all over the Nation with the exceptional customer service that they deserve. Because your relationship with our dealer begins with the sale and extends for the life of your vehicle, our Honda dealership in Bedford, OH, is here for you, every step of the way. We strive to make the car-buying process as stress-free as possible, while our Honda finance professionals guide you throughout the process of financing and leasing. Plus, you can count on our expert Honda service technicians to efficiently handle all of your maintenance needs. We believe in going above and beyond for each and every customer. Discover the difference at Jay Honda, and drive home satisfied today!
Our inventory boasts a wide selection of new, Honda Certified Pre-Owned models and used vehicles to suit a variety of needs on the road. If you are in the market for a sensible commuter car that adds style to your daily drives, check out our lineup of new Honda Accord and Civic sedans, or if you are looking for versatility and extra space for your family, try a Honda CR-V or Odyssey on for size. We offer a fantastic variety of pre-owned Honda models, as well as an array of used cars, trucks, SUVs and minivans from an assortment of other top manufacturers. Our Honda finance team is here to help you once you've decided on a vehicle, helping you to explore your options and find the payment plan that's right for you. Call us at 440-359-5005.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,605 reviews
January 05, 2014
Tony Spitalieri was the easiest sales person to work with. He is very friendly, honest and showed concern when it came to our purchase. He was not pushy at all. My wife and I truly enjoyed our experie with. He is very friendly, honest and showed concern when it came to our purchase. He was not pushy at all. My wife and I truly enjoyed our experience at Jay Honda in Bedford. I would recommend Tony to all our friends and family. More
by susangerlach
Employees Worked With
Tony Spitalieri
January 04, 2014
Mike and the gang at Jay Honda Listened to what we wanted and made it happen. We have bought 4 Hondas from another dealership and they took our loyalty to mean we would do what they wanted. We went to Jay and made it happen. We have bought 4 Hondas from another dealership and they took our loyalty to mean we would do what they wanted. We went to Jay and Mike listened to our needs and we got what we wanted. Great group over here and will be back! More
by rn4atsm
January 03, 2014
I first spoke to the new car sales manager, Michael. He was friendly, easy to work with and most importantly honest! He introduced me to Jesse Lee who was obviously skilled and knowledgable in car sales. was friendly, easy to work with and most importantly honest! He introduced me to Jesse Lee who was obviously skilled and knowledgable in car sales. I bought a car within 20 minutes of entering the dealership and it is because of Michael and Jesse Lee. I had been to other Honda dealerships and none of them compared to the professionalism of Jay Honda! Great job, you now have a customer for life and I will recommend Jay Honda to all my friends and family! I'm looking forward to my Honda future!!! More
by Weppelmans
Employees Worked With
Jesse Lee
January 03, 2014
Rob Logan has been very professional and helpful over the past 5 years and that's why we continue to lease our autos with him. We are very satisfied with his service and professionalism. Thanks Rob! past 5 years and that's why we continue to lease our autos with him. We are very satisfied with his service and professionalism. Thanks Rob! More
by jlsteiner4
Employees Worked With
January 01, 2014
Everyone was extremely professional, forthright, and knowledgeable. They respected my position and were very quick and to the point in negotiating the sale and taking care of financing. Even after the knowledgeable. They respected my position and were very quick and to the point in negotiating the sale and taking care of financing. Even after the sale, the sales team took the time to showcase some of the features of the car. All in all, a good experience. More
by olehmahlay
Employees Worked With
Tony Spitalieri, Michael Schaefer
January 01, 2014
I came in to return a leased civic a little early. Michael got me the car I wanted in a timely manner, with a few extra bells and whistles for a great price. Thank you Michael. Michael got me the car I wanted in a timely manner, with a few extra bells and whistles for a great price. Thank you Michael. More
by CheyenneBurnsJefferson
December 31, 2013
Tony made buying a new Honda Pilot an easy and enjoyable experience. We appreciate his knowledge and expertise while taking care of our specific needs. He went above and beyond what the other dealerships experience. We appreciate his knowledge and expertise while taking care of our specific needs. He went above and beyond what the other dealerships were willing to do. Tony has won us over as customers for a long time. Thank you More
by tcarlini
Employees Worked With
Tony Spitalieri
December 30, 2013
The dealer was very willing to work with us on the price of our vehicle and made the process as easy as possible. They were friendly, courteous and professional. of our vehicle and made the process as easy as possible. They were friendly, courteous and professional. More
by timothyjhollis
Employees Worked With
Tony Spitalieri
December 27, 2013
These are the 3rd and 4th cars from Mike Santone and the great crew at Jay. From the moment you build a relationship, you know that this not a 'sell' for them, but building the best for their customer. I great crew at Jay. From the moment you build a relationship, you know that this not a 'sell' for them, but building the best for their customer. I even got my brother to buy a car from Mike! Last time worked with Patsy Santone, who was great and this time with Xavier, who was so kind and considerate. We now have a beautiful 2013 Accord and 2013 Civic. I will always recommend Jay Honda and I hope whoever reads these reviews will, too. More
by PatriciaSchwarber
Employees Worked With
Xavier Peppe
December 27, 2013
This was my first experience with Jay Honda. I had heard they were THE Honda dealer in NE Ohio, but it was quite a drive for me compared to other Honda dealerships I have history with. What brought me to J they were THE Honda dealer in NE Ohio, but it was quite a drive for me compared to other Honda dealerships I have history with. What brought me to Jay was dissatisfaction with the local dealership that I had done business with over the last 8 - 9 years. Although it wasn't for the best reason, I am pleased it brought me to Jay as they were extremely efficient, upfront, and honored the lease deal "as written". No "negotiations", no BS sales pitches like the dealers I used to do business with...just some autographs and out the door with a 2014 CR-V! Tony and Rob were a great team and I'm sure I will enjoy working with them in the many years to come! More
by mikebrad
