Jay Honda

Fun, exciting and professional. They never create pressure to their customer. The deal was in a very friendly but professional manner. Both parties are straight forward of what they They never create pressure to their customer. The deal was in a very friendly but professional manner. Both parties are straight forward of what they want and what they can't. More

More than pleased today!! I had a horrible experience at another dealer today and stopped by Jay Honda on a fluke. Rick K was the perfect salesman for me. He didn’t stalk m I had a horrible experience at another dealer today and stopped by Jay Honda on a fluke. Rick K was the perfect salesman for me. He didn’t stalk me in the parking lot and was far from pushy. When I was torn between 2 cars...he did not pressure me and walked away & let me contemplate this car buying decision on my own. Rick K made the entire process as easy as possible. He had a laid back personality which I appreciate, was personable, friendly, and extremely professional. I would highly recommend Jay Honda! More

A true gem! I arrived at the dealership with nervousness and trepidation. This was the first car I have attempted to buy alone. When Raquel Reyes approached me, I I arrived at the dealership with nervousness and trepidation. This was the first car I have attempted to buy alone. When Raquel Reyes approached me, I knew this was it, high pressure and cold shoulder to ensue. She was very personable and kind. Things were looking up. She drove me to the used lot and stayed with me the entire time. We agreed on the vehicle, now came the financing. Joe Russo was incredible. I had a set amount in my budget with which Joe worked his magic. I left with the vehicle I wanted and the price I could afford. I would highly recommend this dealership. The stock availability and very friendly staff lends itself to a wonderful experience. I will definitely buy another car from them! More

Jay Honda was great Jay Honda's staff was knowledgeable and professional. After test driving cars they discussed financing options in real terms, to the point where I pu Jay Honda's staff was knowledgeable and professional. After test driving cars they discussed financing options in real terms, to the point where I purchased a vehicle on the spot. More

World Class Dealership with Consummate Professionals I was in the market for an entry-level vehicle for my 16 year-old daughter. Having purchased two new vehicles from this dealership in March of 2015 an I was in the market for an entry-level vehicle for my 16 year-old daughter. Having purchased two new vehicles from this dealership in March of 2015 and remembering the positive experience that it was, I decided to return to Jay Honda again. I was not disappointed. Literally the most difficult part of this transaction was deciding between the Civic LX and the HR-V LX AWD and then picking the color. Rob Logan, my sales person, accompanied me for a test drive of the 2017 Civic LX. I was very impressed with what a great value the vehicle appeared to be. There are a lot of standard features for an entry-level vehicle. Also, I was very impressed with the fuel economy, acceleration and how smooth the automatic transmission shifted from gear to gear. Rob was very knowledgeable about both vehicles that I was considering but did not try to steer my decision towards the slightly more expensive HR-V, which a lot of other sales persons often do at other dealerships. After the test-drive, I decided that the Civic LX was the perfect vehicle for my daughter. Price negotiation was a simple and efficient. Rob was the consummate professional throughout the entire process. I also had the pleasure of working with Tony Spitalieri who helped Rob arrange the paperwork on this transaction. Because of their efficient teamwork, I was literally in and out of the dealership in less than 75 minutes (and that includes the time spent on the test-drive) on a early yet busy Saturday afternoon. Talk about a hassle-free experience. I took delivery two days later. I bought a great vehicle at a great price without any high-pressure sales games and/or gimmicks and received world class customer service in the process AND my daughter LOVES her new car! What more could you ask for? Jay Honda Rocks!!! More

Great customer service Third vehicle we have purchased from this dealership. Excellent employees and cars. Stress free buying and very professional and friendly staff. Rec Third vehicle we have purchased from this dealership. Excellent employees and cars. Stress free buying and very professional and friendly staff. Recommended to everyone we know! More

Perfect fit They helped me find the car I needed that fit my income. Everyone was friendly, personable and in tune with me and my lifestyle. i will recommend th They helped me find the car I needed that fit my income. Everyone was friendly, personable and in tune with me and my lifestyle. i will recommend them to anyone who is looking for a great experience purchasing a vehicle. More

Thanks, Roxy! I worked with Roxy who was very personal and got me into the exact car I wanted! By the time we were finished, I felt like she and I could hang out, I worked with Roxy who was very personal and got me into the exact car I wanted! By the time we were finished, I felt like she and I could hang out, outside of work. Roxy even arranged to drive my new car to my house and spent the time to show me how everything works. More

Pleasant, professional, no hassle experience The general Manager Mark called me after reviewing my inquiry on the Honda and cars website. I just about had a deal worked out with another dealer th The general Manager Mark called me after reviewing my inquiry on the Honda and cars website. I just about had a deal worked out with another dealer that wasn’t so friendly. Mark ask me to give Jay Honda a shot and promised a good deal. It turned out to be one of the best car buying experiences I’ve had so far. When I arrived at the dealer Mark introduced me to Rob Logan and Tony Spitalieri. These guys are awesome! Extremely knowledgeable, they put together a great deal with no hassle or wasted time, and they kept me informed every step of the way until my car was delivered a few days later. They really take the time to explain everything and make sure your happy before you leave. Thanks Guys! More

Internet purchase of 2018 Honda Accord Lx. I purchased 2018 Honda Accord Lx from Jay Honda thru internet.Mark Lyon ( GM) gave me the price which was lowest out of 5 dealers in Cleveland area.K I purchased 2018 Honda Accord Lx from Jay Honda thru internet.Mark Lyon ( GM) gave me the price which was lowest out of 5 dealers in Cleveland area.Kingsley Odibo a salesman and Jeff Wells did wonderful job in explaining all functions of the car.I was there for less than 4 hours . More