Jay Honda
Bedford, OH
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For my experience none at this time, because I did not know that I was able to see if I was qualify for a govenment discount until 3 days later from purchasing the trunk. But Omar the salesperson had ver know that I was able to see if I was qualify for a govenment discount until 3 days later from purchasing the trunk. But Omar the salesperson had very good experience on sales of cars and everyone was very friendly at this dealership. More
I went to Jay Honda to get a good deal on a 2013 CRV after visiting a Chevy dealership that would not work with me at all on the price of a new Equinox. Rob and Tony were helpful and willing to work wi after visiting a Chevy dealership that would not work with me at all on the price of a new Equinox. Rob and Tony were helpful and willing to work with me on both my trade in and the price of a new CRV. I ended up getting what I feel is a good and fair deal. I would return to Jay Honda in the future. More
On the day I leased my new car it was not on my schedule. My old car was continuously in the shop and the final event was when the power steering started to fail. I had been researching the Honda Pilot for My old car was continuously in the shop and the final event was when the power steering started to fail. I had been researching the Honda Pilot for some time knowing that my old car was starting to break down. I sent an email requesting a quote and Tony called me. I am a busy mom and did not want to spend the day at the car shop working on a deal. Tony asked me what I wanted to pay and how much I wanted for my trade - it was that simple. I took the kids to dealership later that same day and leased a car. The culture at Jay Honda is good. They seem to all work together to make sure that the customer is happy. I would recommend this dealership to anyone looking for a Honda. I felt that everything was explained clearly to me and that I received a fair deal. More
From the moment we walked thru the doors every employee we encountered was helpful and friendly. Our salesman, bob Howard was very hepful. In less than one hour we bought the car at the price we wanted to we encountered was helpful and friendly. Our salesman, bob Howard was very hepful. In less than one hour we bought the car at the price we wanted to spend. We both felt the entire sale was handled with very little stress and very professionally. It was an experience that we have not encountered in previous vehicle buying experiences at other dealerships. I would highly recommend Jay Honda and there staff. Also, I love my Honda CRV!!!! More
We were so pleased with Rob Logan when we bought our Honda Oddessy in 2010, that we knew we would want him to help us whenever we needed another car. That situation arose, so we went to see Rob. Once ag Honda Oddessy in 2010, that we knew we would want him to help us whenever we needed another car. That situation arose, so we went to see Rob. Once again we were more than satisfied, so we purchased another Honda, this time a CRV. Now we are proud to say we are a 2 Honda family because we love the product. But even more important, we feel that Rob has been a truly outstanding salesperson. We hope that he will always be there for us when we are looking for a new car. More
The car purchasing process was quite easy. I explained what I was looking for and Bob found the car I wanted. He presented me with a fair quote for the trade in of my old car and the purchase price of th what I was looking for and Bob found the car I wanted. He presented me with a fair quote for the trade in of my old car and the purchase price of the new car. There was no need for haggling - I got what I wanted, when I wanted it, and at the price I wanted. The commercial manager was a good person to work with, too. He presented only one additional service - an extended warranty - and we were done. Very smooth and easy. More
I was very concerned about using part of my retirement money on a purchase of my first ever new car. I was in the process of buying a Ford Escape that was significantly cheaper due to that concern. Denni money on a purchase of my first ever new car. I was in the process of buying a Ford Escape that was significantly cheaper due to that concern. Dennis Jenkins confired on several occasions through email convincing me of the quality of a CRV and to come down for them to speak with my wife and me. We finally did and Dennis referred us to Robert Logan. He was very warm and friendly. The genuine kind. Not the kind that was only interested in making a sale. He convinced me the that i would be satisfied for a long time to come with the quality and performance and they would be there to service any need we had. He gave me a much better price than the dealership in my area that i had gone to earlier and also went the extra effort to get the color we wanted, since they had none on their lot. On the day we picked it up Rob spent additonal time going thru all the features and especially pairing my wifes phone up to the car so she can have hands free cell phone use. He even alerted us to the fact that the only item we might be concerned with was the antenna. He told us that is the latest craze among children to collect them. More
Bob Howard made the process of buying my new car a surprisingly pleasant experience. He was knowledgeable about the vehicle and did not "over sell". I was comfortable through the whole process. Th surprisingly pleasant experience. He was knowledgeable about the vehicle and did not "over sell". I was comfortable through the whole process. The dealership made all the arrangements needed to transfer vehicles and even contacted my insurance company for me. I would highly recommend Jay Honda. More
Tony was by far the best Salesman I dealt with throughout my entire car shopping experience. He was the only one who was 100% honest and up front with me from the get-go. Not only did he get me the most co my entire car shopping experience. He was the only one who was 100% honest and up front with me from the get-go. Not only did he get me the most competitive price, he went above and beyond my expectations for customer service. I've never felt this comfortable when purchasing a car. This was also my first Honda purchase, but it definitely will not be the last. Everyone at Jay Honda was friendly, professional and, most important to me, honest. At no point did I feel they were trying to get me to sign on for something that didn't truly have value for my personal situation. On top of it all, I absolutely love my new purchase. I never thought buying a new car would be so easy. Hats off to the Jay Honda group. You deserve 100% of the accolades that you receive. Thanks! More
My wife and I were just planning on getting an idea of what was available to us in planing for our next car purchase. After meeting and speaking to Jesse he not only showed us what could be available in t what was available to us in planing for our next car purchase. After meeting and speaking to Jesse he not only showed us what could be available in the future, but waht we could do immediately. The rest is history. We drove and loved the 2013 HONDA CR-V. We picked up our new HONDA last Saturday and are thrilled with the purchase. We even went for the extended warranty which cocvvers everything with bno deductible. We highly recommend the dealership as well as Jesse Lee. We also met Business Manager (Finance Person) Xavier Pepple. He covered all our neds and had us in and out of his office in less than an hour. You should be proud and are lucky to have personnel respresenting JAY HONDA like Jesse and Xavier. Sincerely More