
Jay Honda
Bedford, OH

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JUST LEASED MY 2ND HONDA THRU JAY. NOT COMPLETELY JUST LEASED MY 2ND HONDA THRU JAY. NOT COMPLETELY THRILLED ON THE PRICE BUT I FEEL WE MET KIND OF HALFWAY THERE. THE SALESMAN OMAR WAS EXCEPTIONAL JUST LEASED MY 2ND HONDA THRU JAY. NOT COMPLETELY THRILLED ON THE PRICE BUT I FEEL WE MET KIND OF HALFWAY THERE. THE SALESMAN OMAR WAS EXCEPTIONAL IN EVERY WAY.hE WAS MUCH BETTER THAT I EXPECTED AND I ALREADY HAD HIGH EXPECTATIONS DUE TO MY FIRST ENCOUNTER WITH THE DEALERSHIP 2.5 YEARS AGO. VERY LAID BACK,VERY PERSONABLE,WELL VERSED ON A LOT OF TOPICS OUTSIDE OF THE AUTO DEALERSHIP. HIS BEST ATTRIBUTE THOUGH WAS THAT HE DIDNT MAKE ME"feel good" BECAUSE HE DIDNT "MAKE" ME FEEL ANYTHING. YOU COULD TELL THAT HE WAS GENERALLY INTERESTED IN ME,AND I BELIEVE PEOPLE IN GENERAL HES JUST AN ALL-AROUND GOOD GUY. AND HES BEEN VERY PROACTIVE AFTER THE SALE WHICH I WAS SURPRISED ABOUT.iWOULD GIVE HIM 6 STARS OUT OF FIVE. ALKO KUDDOS FOR JEFF WHOM I MET BRIEFLY AND I VERY MUCH ENJOYED TALKING TO FINANCE MGR. PATSY. i WOULD NOT ONLY HIGHLY RECOMMEND THIS DEALERSHIP BUT I WOULD ACTUALLY ENCOURAGE OTHERS TO SEE JAY. MOSE WAS GREAT 2.5 YEARS AGO TOO ALTHOUGH HE WAS ILL THIS TIME AROUND. LOVE THE CAR,THE ONLY THING I AM TROUBLE WITH SO FAR IS THE IGNITION TUMBLER A LITTLE BIT. THERE WASNT ANY ASPECT OF THIS SALE(AS FAR AS QUESTIONS THAT I MAY HAVE) THAT OMAR EITHER DIDNT HELP SOLVE OR DO HIS BEST TO HELP SOLVE. WISH I COULD SAY THE SAME FOR OTHER SALES ORGANIZATIONS THAT I HAVE DEALY WITH OVER 62 YEARS. FEEL FREE TO CALL ME IF MORE INFO IS NEEDE. 216 524 9523. More
For a minimal amount Rob Logan set aside a Honda Odyssey of our choice until we returned from vacation. Upon returning Tony Spitalieri set up an appointment to consummate the deal. He was diligent and expe of our choice until we returned from vacation. Upon returning Tony Spitalieri set up an appointment to consummate the deal. He was diligent and expedited the paper work in short order. He then thoroughly explained the new technological changes in their entirety. (quite a few advancements compared to my '06 Honda Odyssey) Follow-up calls by both Rob & Tony the day after to answer any remaining questions I might have thought of.-- Rob & Tony were very professional in their attitude, and I believe dedicated to their work ethics and love of the Honda product. More
I give the dealer Jay Honda a great review because of their great employees, prices, quality, and great costumer service. I also give a great review to Dennis Jenkins who was very professional in his wor their great employees, prices, quality, and great costumer service. I also give a great review to Dennis Jenkins who was very professional in his work. More
Tony Spitalieri is the best! He provided excellent service throughout the entire car-buying process. He was always available by phone to answer my questions and reassured me that he would find the exa service throughout the entire car-buying process. He was always available by phone to answer my questions and reassured me that he would find the exact car that I wanted at the best price. He took the time to prepare all necessary paperwork prior to my arrival at the dealership so that I was not stuck at the car dealership all day. I would not hesitate to recommend Tony and Jay Honda to all my family and friends and will definitely plan to do business with him in the future. More
Tony was able to work out the deal my wife and I wanted. They didn't have the specific vehicle we requested and located one with without a problem. They were the second Honda dealership we visited since th They didn't have the specific vehicle we requested and located one with without a problem. They were the second Honda dealership we visited since the first one came no where close to the deal we needed and got from Tony. More
Omar was very helpful in steering me to the vehicle which had everything I wanted for my next lease and more. He took the time to show me other models so I could compare features and price. He let me speak t had everything I wanted for my next lease and more. He took the time to show me other models so I could compare features and price. He let me speak to the finance manager to get the deal I wanted. Very happy with the experience. More
Our visit to Jay Honda was initially for looking at the used Honda Pilot. We had two used ones on our list with other Honda dealers we planned to visit after Jay Honda. Tony Spitaleiri's friendly talk, gre used Honda Pilot. We had two used ones on our list with other Honda dealers we planned to visit after Jay Honda. Tony Spitaleiri's friendly talk, great salesmanship, and good insight to the benefit to buy a new changed our mind. We had great experience with purchasing our 2013 Honda Pilot. More
Both Tony and Dennis were on the ball and provided excellent service. There was no wait time at all from being shown around to signing papers. Tony was on top of his game knowing the ins and outs of t excellent service. There was no wait time at all from being shown around to signing papers. Tony was on top of his game knowing the ins and outs of the car we leased. Dennis was as well extremely helpful. I was extremely difficult to work with giving Tony a hard time for just about everything...he kept his cool, was professional and listened. Turned my attitude around right quick! He made us feel very comfortable. And, how the saying goes, "customer is always right," Tony definitely honors it...kudos to him! Our experience at Jay Honda was more than satisfactory and we will continue to consult them for the rest of our automotive needs. More
This was the easiest car purchase that I've ever had. The no pressure sales along with the flexibility of the sales team caused this to go very smooth. The no pressure sales along with the flexibility of the sales team caused this to go very smooth. More