Jay Buick GMC
Bedford, OH
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Family The team at Jay/Buick GMC thought of what I needed before I had to ask. In my eyes they are Rock Star's! They know the true meaning of customer serv The team at Jay/Buick GMC thought of what I needed before I had to ask. In my eyes they are Rock Star's! They know the true meaning of customer service! Not pushy and I didn't feel bombarded. I hadn't bought a new vehicle in over 10 years and had numerous questions. Especially about leasing (since I previously always bought my cars). They were accommodating in every sense of the word. If the numbers weren't where I needed them to be, they were reworked without hesitation. This was my first experience with this dealership and at this point in the relationship it's all butterflies. Hope I can say the same at the end of the lease. Tania Chavez/Henry Chavez More
Bought a new car The sales personnel were not pushy at all. Each team member worked together to make my experience nice and easy. Very satisfied with my purchase. The sales personnel were not pushy at all. Each team member worked together to make my experience nice and easy. Very satisfied with my purchase. More
Encore I never thought that I would switch dealerships but now I am so glad that I did. Donovan was very nice and felt like a family member that wanted to I never thought that I would switch dealerships but now I am so glad that I did. Donovan was very nice and felt like a family member that wanted to get me the best vehicle I could get. More
My True Blessing........... My Dream Vehicle!!!!!:) From the time My Daughter and I walked in I was very elated to experience the wonderful service at Jay Buick/GMC. My Salesman Mr. Richard TimKo was ju From the time My Daughter and I walked in I was very elated to experience the wonderful service at Jay Buick/GMC. My Salesman Mr. Richard TimKo was just Awesome!..... very professional, knowledgeable, informative and helpful from the beginning to the end of the sale, I was very impressed with the overall service that I received. Thank you so very much I love my 2016 Buick Cascada "YEA" Ms. Kim Robinson More
Leasing my SUV Ed Bost was very professional.He made my experience for leasing a SUV great and he was very patience... Kudos to Ed. I would also like to mention Mr. Ed Bost was very professional.He made my experience for leasing a SUV great and he was very patience... Kudos to Ed. I would also like to mention Mr. Lee in the finance department who also was very professional and made me feel very comfortable about leasing my SUV... Thank you so much. Your truly Patricia Storey More
Great Staff and inventory!!! Immediately I was welcomed into the dealership and once I expressed what I was looking for I was introduced to the Assistant Sales Manager, Donovan. Immediately I was welcomed into the dealership and once I expressed what I was looking for I was introduced to the Assistant Sales Manager, Donovan. I felt he listened to why I came to look into Buick vehicles and my price range. I came to test a Verano and he suggested that I may like an Encore since in my price range as well. I was shocked to think the SUV would be in my price range and was excited to have more than one model to test drive. I drove the Verano first and then the Encore and fell in love. Donovan worked hard to get me into a color I would enjoy and Jeff (General Sales manager) worked in tandem to make everything run smooth. I left elated with my purchase and how I was thanked for my patronage. More
Great experience Had a very good experience at Jay Buick/GMC. My salesman AJ Borisa was very knowledgable and helpful. He was able to find a vehicle to meet my needs a Had a very good experience at Jay Buick/GMC. My salesman AJ Borisa was very knowledgable and helpful. He was able to find a vehicle to meet my needs and price range. More
Very satisfied customer My name is Keith Dulin I came to jay Buick looking to buy a car my dealers name is Simone Walker she was very professional and very pleasant which mad My name is Keith Dulin I came to jay Buick looking to buy a car my dealers name is Simone Walker she was very professional and very pleasant which made my experience that much easier I would recommend her to any customer looking to buy or even browse I bought a 2016 Regal and found out I was Simone first sale that was great my whole experience was terrific thanks Simone your the best..... More
Buy from here! Our salesmen ricky timko was great so trustworthy helped us so much explained everything didn't feel stupid for asking questions and he didnt rush us Our salesmen ricky timko was great so trustworthy helped us so much explained everything didn't feel stupid for asking questions and he didnt rush us helped us find thr right car didnt pressure us to buy just any car! Showed us how much monthly payments would be with the cars we liked. Thanks for our car! :) More
GMC Yukon purchase Very respectful and business oriented group of people. Would buy from them again! We love our new vehicle! Matthew was great to work with and so was t Very respectful and business oriented group of people. Would buy from them again! We love our new vehicle! Matthew was great to work with and so was the Sales manager! More