Back

Jannell Ford - Service Center

Hanover, MA

3.7
207 Reviews

207 Reviews of Jannell Ford - Service Center

Sort by
March 21, 2016

Great Service I didn't buy my 2013 Taurus here at Jannell Ford but have been coming here for all service. Because of the great service and the great people, I will More

by williamgunville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaon L. Simpson
March 21, 2016

Always the Best My latest experience with my car being serviced for a recall was superb. Always the nicest people at the service desk I can't say enough about Janne More

by CAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Another Shaon - don't know his last name.
March 19, 2016

Always done right the first time Friendly, knowledgeable and all ways get the job done right the first time. I have all my service done here and have never had anything but a great ex More

by Drduckin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Clapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Hagan, scott torres
December 04, 2015

Truck repair Ron from Jannell Collision in Weymouth is wonderful! He is friendly and very knowledgeable. He did a phenomenal job repairing our truck after a deer More

by deborah.l.jenkins.5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Conlon
Dec 11, 2015 -

Jannell Ford of Hanover responded

It was truly a pleasure to do business with you, deborah.l.jenkins.5! Here at Jannell Motors, we truly value you and your business and we hope to see you again!

October 12, 2015

Fusion deal Went in for a test drive with no intention of buying. After test drive I was asked to make an offer so I low balled an offer and the haggle began. So More

by Patriot2015
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Hudson, Mike Kinney
October 06, 2015

Both Service and Sales Staff are Excellent & Friendly Shaon Simpon went above and beyond what any Service Advisor has ever done for any of my vehicles. He was patient trying to find the problem and very c More

by Jennimustang14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaon Simpson
August 06, 2015

Great Service I took my Fusion in due to a recall. Did not even buy my car at Jannell. Was treated so well, by Tom, Patrick Shaon. More

by Holly 123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaon Simpson
Aug 18, 2015 -

Jannell Ford of Hanover responded

We're pleased to hear everything was completed to your satisfaction, Holly 123! All of us here truly value your business and look forward to your next visit!

June 30, 2015

peace of mind we bought a car from colonial ford in Plymouth, had front brake issues within 2 wks of purchase, got that fixed to the tune of $550,,,took the car to More

by janiceplymth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Edward Clark, Joanne Hudson
February 23, 2015

Love them! This is a great dealership- always helpful- I purchased my escape from john - he's terrific ! And the service gang is always helpful!! I wouldn't he More

by Goldengirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Hanson, Joanne Hudson
February 07, 2015

Great follow up I had brought my 2008 F-150 in for 75,000 mile check and during this the technician found come problems with the steering rack and front end struts. More

by TerryMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 17, 2015 -

Jannell Ford of Hanover responded

We're glad to hear everything was taken care of to your satisfaction, TerryMac! It means so much to us to have earned your trust in our business and we sincerely hope to see you again down the road! Safe travels!

...
6
...