Jannell Ford of Hanover

Awesome salesman Evan Hagan was terrific. He listened to me and understood my needs and preferences for a new vehicle. He recommended an Explorer XLT with an option pa Evan Hagan was terrific. He listened to me and understood my needs and preferences for a new vehicle. He recommended an Explorer XLT with an option package that addressed my concerns. He didn't simply try to sell me a vehicle, but found the perfect vehicle from off-site inventory. He truly seemed to be interested in me rather than simply trying to make a sale. Evan had a thorough knowledge of the vehicle systems and walked me through each one. He even made himself available on his day off to give me a tutorial. He is truly a class act! If you're looking to buy a vehicle, I recommend you ask for Evan Hagan! More

First Ford I was out looking for a car, visited two previous dealers before i pulled into Jannell Motors. I was greeted by a Mr. Hagan. Evan and I talked and we I was out looking for a car, visited two previous dealers before i pulled into Jannell Motors. I was greeted by a Mr. Hagan. Evan and I talked and we looked at a 2014 Ford Focus. I told him to give me his best price, it was in my ballpark, I bought it. Evan Hagan was a pleasure to work with, knowlegable and very polite. He's made me a ford person. Kathy Mulvhill was also polite and pleasant. More

$$$ extra fees!!!! Dropped off 2012 f350 diesel for oil change. Happy with overall service except for extra 11.00 paperwork fee? Really 149.00 not enough don't knowif I Dropped off 2012 f350 diesel for oil change. Happy with overall service except for extra 11.00 paperwork fee? Really 149.00 not enough don't knowif I will go back. More

Ask for Charles Williams My salesman, Charles Williams, was very relaxing to deal with. He gives you a little at a time. You have do your own "chipping." But Charlie is alw My salesman, Charles Williams, was very relaxing to deal with. He gives you a little at a time. You have do your own "chipping." But Charlie is always willing to stay in the game to make you happy as well as his employer. He met my expectations as a negotiator; frank, close-to-the-vest but delivered with a mutually agreeable price. I believe you can trust Charlie to deal with you while understanding that you are making a major purchase. He is a gentleman and I highly recommend that you insist on Charles Williams as your sales consultant. Business Managers Kathy Mulvehill and Joanne Hudson were helpful and had a strong understanding of the advantages of today's low interest rates. More

Purchase of car came in to purchase a used car for our daughter but after having all the options and rebates explained to us it made more sense to buy new. Evan was came in to purchase a used car for our daughter but after having all the options and rebates explained to us it made more sense to buy new. Evan was great to work with. offered suggestions, explained everything in detail and we walked away with a new car. Very impressed with the ease of dealing with Jannell. It was nice to work with such a professional sales person. More

Quick, efficient, and flexible! I recently purchased a Fiesta ST from this dealer. I was having a hard time finding the car I wanted at dealerships closer to me. After doing an inter I recently purchased a Fiesta ST from this dealer. I was having a hard time finding the car I wanted at dealerships closer to me. After doing an internet inquirery Janell Ford immediately reached out to me. By the end of that same day I was driving home in my new Fiesta ST. More

Best Car Purchase Experience Ever I would highly recommend these guys if you want to buy a car with less that perfect credit. Other dealerships would first of all run your credit to se I would highly recommend these guys if you want to buy a car with less that perfect credit. Other dealerships would first of all run your credit to see if you are worth their time before anything but the guys at Jannell ford believe everyone is worth spending time with and helping no matter your situation. Even if every bank rejects your loan application these guys would help you get approved in a very short amount of time. They even got me a very good rate despite my low credit score. I hope they continue with the way they are running their business. More

Ford should have Janice Loud Train Customer Svc Nationwide Very impressed with Janice Loud, and the Jannell dealership in general. Very, very easy to do business with and enjoyed the experience. My deal was Very impressed with Janice Loud, and the Jannell dealership in general. Very, very easy to do business with and enjoyed the experience. My deal was done almost entirely by electronic communication, all questions were answered promptly and comprehensively. No surprises at time of closing on deal and all was exactly as it was presented. Went to Jannell which is an hour away from my home instead of our local dealer because of what I leaned about their approach and customer service. Very glad I did, and think Ford Motor Company should consider using Janice Loud as a resource for training staff on customer service - she did a great job! Very Happy Customer - Keep Up The Good Work! More