Jannell Ford of Hanover

Excellent This place is fantastic. They do great work, on-time with no surprises. I bought a 2014 F350 from them and couldn't be happier with the truck or the s This place is fantastic. They do great work, on-time with no surprises. I bought a 2014 F350 from them and couldn't be happier with the truck or the service. I spend a fair amount of time off road in Maine, most people I run into are very impressed the truck. I have several friends with trucks who are also very impressed. I am a very happy customer and highly recommend Janell. More

Relaxed, Non preasured atmosphere.Friendly people. The people that I dealt with could not have been more helpful. ( Kam, Kathy and Ed ).I was purchasing a vehicle with a sticker price of close to $40,0 The people that I dealt with could not have been more helpful. ( Kam, Kathy and Ed ).I was purchasing a vehicle with a sticker price of close to $40,000.00. I must have frustrated them all because of all my questioning. I made multiple trips to the dealership, naturally shopping around and I always returned to Jannell. Price was not the only factor. The people make the difference! More

Great follow up I had brought my 2008 F-150 in for 75,000 mile check and during this the technician found come problems with the steering rack and front end struts. I had brought my 2008 F-150 in for 75,000 mile check and during this the technician found come problems with the steering rack and front end struts. I OK'd the repairs but had forgotten to tell them about my Easy Care extension warranty. After the repairs were completed I told the Service Advisor, Shawn Hillegass, about this warranty and he followed up with Easy Care to get this taken care of. Many thanks Shawn. Saved me some money and was very helpful throughout. I have always had good service from Jannell Ford and this was another confirmation of what a great service center Jannell is. More

Third car purchased here and I'll be back! So I bought a truck about a year ago, and talked to Evan about a used fx4, there were none in my price range at that time. For almost one year Evan ke So I bought a truck about a year ago, and talked to Evan about a used fx4, there were none in my price range at that time. For almost one year Evan kept an eye out on the market for me. We would touch base every month or so via email and he would let me know what was available. I work a job with a lot of travel so I don't have time to be constantly watching the dealership. Three days ago Evan called, and I knew right away that he had found the truck that I was looking for. This is pure dedication to customer service. Not once did he pressure me or email with a truck outside of my preference list (which was very specific, I gave him quite a challenge!). This dealership is perfect, no haggling, No pressure,and a Friendly atmosphere. Like I told Evan and Kathy, I don't look anywhere else, I know that they will take care of me, thanks guys for making car buying so easy and stress free! More

Excellent Service Evan Hagan was a wealth of knowledge regarding the vehicles we were interested in. He took the time to educate us on our options and I never felt pres Evan Hagan was a wealth of knowledge regarding the vehicles we were interested in. He took the time to educate us on our options and I never felt pressured. I trusted him and he was a true professional to deal with. I would highly recommend working with Evan to purchase a vehicle. More

EXCELLENCE Stopped in for an oil change at 35,000 miles. Were on time and also validated any outstanding MFG Recalls; found one and found time to complete it wi Stopped in for an oil change at 35,000 miles. Were on time and also validated any outstanding MFG Recalls; found one and found time to complete it within a reasonable time/experience. More

Great experience! I went into the dealership to test drive an explorer. My husband had purchased a car at Jannell two years ago from Evan so he suggested we start there I went into the dealership to test drive an explorer. My husband had purchased a car at Jannell two years ago from Evan so he suggested we start there. I went in thinking I was going to purchase a used car but after going over all of the options, leasing made the most sense. Evan thoroughly went over all of the the paper work as well as the car itself. He made the whole experience extremely easy and stress free! I would highly recommend him in the future. More

Excellent New Car Purchase Experience This was the third new car I have purchased from Jannell and I had another satisfying experience. I had checked with a couple of other dealers before This was the third new car I have purchased from Jannell and I had another satisfying experience. I had checked with a couple of other dealers before going back to Jannell. It is a pleasure dealing with them, got several thousand more from my trade and they even went out of state to find the car I wanted. More

Replacement of Audio Control Module The Jannell Ford Service team has never disappointed me. My repair work on 1/12/15 is no exception. The professionalism, quality of work and overall The Jannell Ford Service team has never disappointed me. My repair work on 1/12/15 is no exception. The professionalism, quality of work and overall exceptional customer service has been present since the day I walked into the dealership and purchased my Ford Fiesta back in 2012. I love my car; it is the right fit for me and I feel confident in bringing my car to Jannell's service department for all of my checkup and repair needs. Thanks to Cliff and the rest of the service department for always treating me as a valued customer and for taking good care of my beloved Fiesta! (always a shout out to William Roderick for knowing the exact car that was right for me)! More