Jannell Ford of Hanover

Helpful, Patient, Friendly I recently purchased a 2015 Ford Escape from Jannell Ford of Hanover Kam was patient with my many questions, kind and very friendly. The entire proc I recently purchased a 2015 Ford Escape from Jannell Ford of Hanover Kam was patient with my many questions, kind and very friendly. The entire process was positive. I'm pleased with my purchase. More

Purchased 2015 Ford Escape I recently purchased a new 2015 Ford Escape and had the pleasure working with Jessica throughout the entire process. She made my entire buying experi I recently purchased a new 2015 Ford Escape and had the pleasure working with Jessica throughout the entire process. She made my entire buying experience very easy and enjoyable and always tried to accommodate my wishes for my purchase of the vehicle. Jessica made the sale very easy and followed up the next day as promised. I would recommend her to anyone looking to deal with a knowledgeable , honest and hard working sales associate. This was my first experience buying a new car by myself, but I did purchase a 2006 Ford Expedition and was very happy with the car. Jane Plasse More

Best vehicle purchase ever From my first visit to Jannell the experience was very positive. Low pressure, open discussions on the available vehicles and my trade. The salesman From my first visit to Jannell the experience was very positive. Low pressure, open discussions on the available vehicles and my trade. The salesman followed-up the next day as he promised and we made the deal without much effort. The Finance team then quickly processed my application and got me a great rate. To make it even better it took less than 10 minutes to sign all the paperwork and drive away in my new F150. Best vehicle purchase experience ever. I highly recommend Jannell and will be back for my next Ford. More

Great Customer Service I recently purchased a new F150 and had the pleasure of working with Evan throughout the process. He made my entire buying experience seamless and en I recently purchased a new F150 and had the pleasure of working with Evan throughout the process. He made my entire buying experience seamless and enjoyable. I would absolutely recommend him to anyone looking to deal with a knowledgable, honest, and hardworking sales associate. More

Purchased Preowned Ford Explorer/Great Customer Service For 2.5hrs, Joe Daddio provided exceptional help and attention which led to my purchase of a 2011 Ford Explorer UT! Joe's very pleasant demeanor mad For 2.5hrs, Joe Daddio provided exceptional help and attention which led to my purchase of a 2011 Ford Explorer UT! Joe's very pleasant demeanor made me very relaxed, yet still confident in my purchase. He has a great sense of humor while remaining very professional at all times. Joe understands that being "aggressive" or "too pushy" is not the best tactic to use when dealing with a customer. Instead, I received enough patience and clear guidance with respect to all of my MANY questions. And inspite of my many questions, Joe did not demonstrate any sign of impatience or frustration. Instead, he continued to remind me that his job involves "making sure that the customer is fully educated about his/her important investment (that is, buying a new or used car)." He even encouraged me to ask questions. I examined 3 cars, and test drove one. Fortunately, the one that I chose to test-drive is the one I purchased--both Joe and I had the same feeling that this was THE car for me. I should also mention that there were other salespersons in the office who were welcoming as well. Jannelle Ford is definitely a top-notch dealership. I now understand why they've been in business for 90+ years! When you visit Jannelle, definitely ask for Joe. You will either leave with the car of your choice or pure satisfaction received from great customer care--OR BOTH, just as I did! Thanks again, Joe! More

Purchase preowned F-150 Kam was very helpful and friendly to us. We knew exactly what we needed in a preowned truck and jannell Ford had it. We dropped in to take a look and Kam was very helpful and friendly to us. We knew exactly what we needed in a preowned truck and jannell Ford had it. We dropped in to take a look and ended up making the purchase. Goodbye 2008 f-150. Hello 2011 XLT. The whole deal was quick and easy. More

New Truck Purchase Just bought 2015 F250 and received a great deal. Gave me far more than I expected on my trade in (F150). Dealing with Jannell was easy and no hassle. Just bought 2015 F250 and received a great deal. Gave me far more than I expected on my trade in (F150). Dealing with Jannell was easy and no hassle. Staff was very friendly and helpful. The kind of deal offered (they did the same with my F150) was a no brainer and I jumped at the offer given me. Very much worth buying a car/truck from them. Additionally, they had some great rebates and perks which not only brought the price down but gave me piece of mind in purchasing my truck from them. More

Excellent Salesman I recently purchased a 2015 Ford Fusion from Jannell ford, my salesperson was Bill Pellagrini, Bill made the entire process much easier and without th I recently purchased a 2015 Ford Fusion from Jannell ford, my salesperson was Bill Pellagrini, Bill made the entire process much easier and without the high pressure sales tactics of so many dealerships. I recommend Bill highly to anyone looking to purchase or lease a car. More

Staff was very friendly, making us feel welcome. After visiting several different dealers, we ended up purchasing our new vehicle at Jannell based on how well informed we were. The staff were willing After visiting several different dealers, we ended up purchasing our new vehicle at Jannell based on how well informed we were. The staff were willing to take their time to answer any questions, whether it was during our visits or after. More

"Keep up the good work" Eddie Clark and Bill Pellagrini made it a great experience. Bill did a great job explaining how all the options worked. I got new car mats and wiper b Eddie Clark and Bill Pellagrini made it a great experience. Bill did a great job explaining how all the options worked. I got new car mats and wiper blades as well. Joanne and Kathy in finance were very pleasant as well. I noticed a crack in the rear door panel a week after I purchased the car and Scott Torres the service manager took pictures of it and submitted it to Ford under warranty work. Very pleased to say Ford is going to fix it free of charge. Very good experience at Jannell Ford with hopes of a good relationship for years to come. More