James Wood AutoPark - Service Center

Had to wait for car to be checked in, could not just drop off and leave keys without staying in the line of cars. When I picked up my truck (you all had for 2.5 hours) the cost was more than what I was quote off and leave keys without staying in the line of cars. When I picked up my truck (you all had for 2.5 hours) the cost was more than what I was quoted over the phone. The gentleman assigned to the service (never got up to shake my hand or stood up, just sat in chair), I approached about the mileage sticker being the same mileage as my car and he mentions I really need to go by my truck reading on the computer, I understood this, but I did mention how I was new to there dealership and my old dealership applied when I needed it done. I mentioned I wanted to be satisfied with coming there, then asked about the car wash if they do and mentioned to me that it is only by request on Saturdays...how did I know? I will find another dealership. Not a very professional approach. More

The service writer was very patient as I tried to explain a vague grinding sound the we were experiencing. They solved our problem and all services were completed on time a successfully. Very professional s a vague grinding sound the we were experiencing. They solved our problem and all services were completed on time a successfully. Very professional service! More

James Wood is awesome. A family feel with great prices. Always a great experience. Thank you JW A family feel with great prices. Always a great experience. Thank you JW More

Edwin was our service advisor and he was awesome. The waiting area had Wi-Fi, snacks, comfortable seating and cool ac. The waiting area had Wi-Fi, snacks, comfortable seating and cool ac. More

Very friendly and cordial. Worked with Jacob Rice. He was patient and very accommodating to our needs. He showed us 3 different models of the vehicle we were searching for. Ver Worked with Jacob Rice. He was patient and very accommodating to our needs. He showed us 3 different models of the vehicle we were searching for. Very detailed in the explanation of each sharing his pros/cons of each. Will definitely turn to him on all future vehicle needs More

Competent, courteous service. Do what they say will do and time estimates for service are as accurate as could be expected. Do what they say will do and time estimates for service are as accurate as could be expected. More

James Wood gives excellent service! They are quick and never tries to up sale you on things you don’t need like other dealers! They are quick and never tries to up sale you on things you don’t need like other dealers! More

Very Pleased with service and care of our GMC GREAT job. Friendly customer service . We will return. Friendly customer service . We will return. More

My service technician had a great sense of humor and was very patient with me while I looked up my GM rewards member number. I dropped off my car, but was still kept informed about what was needed done. very patient with me while I looked up my GM rewards member number. I dropped off my car, but was still kept informed about what was needed done. More

This dealership is more like a Hangout for people waiting on their cars to get service. The plus side is they are friendly. on their cars to get service. The plus side is they are friendly. More