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James Wood AutoPark - Service Center

Denton, TX

4.7
2,564 Reviews
Today: 7:00 AM - 7:00 PM Open Now
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2,564 Reviews of James Wood AutoPark - Service Center

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July 27, 2023

My last oil change here has been fantastic! ((I've mainly only gone here for my oil changes since buying the Buick from them ... there was a few months I've gone to Kwik Kar, aaaand there's a r More

by evan.hartfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Deter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

James Wood AutoPark responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, James Wood AutoPark Management | 940-591-9663

July 27, 2023

James Wood Service is always friendly and fast. They provide transportation if needed and always keep up updated on the progress of the work being done. I would recommend them as your dealership of More

by GMONEYSTUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

James Wood AutoPark responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At James Wood Chevrolet Denton, we value our customers and we look forward to seeing you down the road. Sincerely, James Wood AutoPark Management | 940-591-9663

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July 26, 2023

Very polite, friendly and on time. However there seem to be a lack of technical knowledge when it came to EVs . It took me 4 tries (3 phone calls and a visit ) to get the Answer i need More

by MONTAG.RICH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service ...a number
Jul 31, 2023 -

James Wood AutoPark responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, James Wood AutoPark Management | 940-591-9663

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July 25, 2023

In the 20 years I’ve been coming to James Wood, I’ve never been disappointed. More

by ROY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
Jul 27, 2023 -

James Wood AutoPark responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The James Wood Buick GMC Denton Team

July 25, 2023

There was no response from service department on the status of repairs/estimates until I called next day. I approved the repair and the cost, and did not hear from the service department for another 2 - More

by SERENITYACRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 28, 2023 -

James Wood AutoPark responded

Thank you for your feedback. We appreciate you taking the time to write this review and are taking your feedback into account. Have a great rest of your day. Sincerely, The James Wood Buick GMC Denton Team

July 25, 2023

Customer service is very good and very thorough. Called with updates thorough out the day. Only place I'll take my truck. More

by sharber1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

James Wood AutoPark responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The James Wood Buick GMC Denton Team

July 25, 2023

The process was super easy, I called and did the whole process over the phone. Easiest buying process to date. More

by SRUVALCABA82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Olivares
Jul 27, 2023 -

James Wood AutoPark responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The James Wood Buick GMC Denton Team

July 24, 2023

Service was awesome. Service rep, Tim was very professional. One hour in and out was great. More

by 6PACANNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins, service rep
Jul 26, 2023 -

James Wood AutoPark responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

July 23, 2023

Always a pleasure to visit the service department at JW Cadillac. They are friendly, responsive and really care about the service they deliver. More

by VBURRIS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 25, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Buick GMC Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The James Wood Buick GMC Denton Team

July 23, 2023

Excelente servicio increíble actitud por ayudar y eficiente personal Increíble instalaciones respeto y buen ambiente More

by jperezinstall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicio al cliente
Jul 25, 2023 -

James Wood AutoPark responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, James Wood AutoPark Management | 940-591-9663

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