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James Wood AutoPark - Service Center

Denton, TX

4.7
2,356 Reviews

2,356 Reviews of James Wood AutoPark - Service Center

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August 26, 2020

UPDATE to Review posted 8/15/2020.: I returned to Jamea Wood Service, Denton, TX the very next morning. I spoke with the Service Manager and had the botched tire patch addressed satisfactorily. I veried t More

by Janell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't have it handy
Aug 28, 2020 -

James Wood AutoPark responded

Thank you for taking the time to write this review, Janell. Our highest priority is satisfying our guests and we are pleased to know that our team has made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The James Wood Buick GMC Denton Team

April 02, 2018

Service department leaves a lot to be desired My daughter took her vehicle to the dealership in Denton. They kept the car overnight (and used nearly a 1/2 tank of gas in the process) to try and f More

by CReily61
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
February 16, 2018

Very skilled technicians but unbelievably expensive The techs at James Woods know their stuff and will fix your vehicle for sure. That said, they are so EXTREMELY EXPENSIVE I pretty much expect them to More

by ca2txguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tammy
July 06, 2017

Waiting 2 hours and counting for an oil change and car wash 2 hour plus waits for oil change and truck wash. Came in 5 minutes before my 0845 appointment.......still waiting at 1045 2017-07-06 VERY DISAPPOINTE More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Chambers was great, you maintenance crew is the problem!!!
January 11, 2016

Slowest Service Department ever I come here because it is close to my job. I have never been able to get out of service in less than 3 hours. I bring a work Truck and am required to More

by motor710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't inow
May 12, 2010

This dealership is very customer friendly. They always perform the best work on time and professionally. They keep me updated on my vehicle and ask me if i would need a courtesy ride home while my vehicle More

by crogers96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Chambers
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