James Wood AutoPark - Service Center

Ewin Chain got my car in soon got the Oil change ,tire rotation, door lock replaced, car washed thanks Ewin rotation, door lock replaced, car washed thanks Ewin More

Always great service and they treat you as family. Great place and always pleased. Thank you. Great place and always pleased. Thank you. More

I arrived at 8:15 am and got my car back at 12:00 pm. I was having the oil changed. There was a problem with the drivers side front door. I kept reviewing the app to get my status, but aside from a 50% s I was having the oil changed. There was a problem with the drivers side front door. I kept reviewing the app to get my status, but aside from a 50% status rating, there was no detail. I finally had to ask my service rep for a status. That was around 11:00 am. He said it was at wash then and I would get it back in a few minutes. The few minutes turned into an hour. After I left I tried using the windshield washers but there was no fluid. My experience in the past has been that you checked fluids and topped them off. Maybe I’m wrong. Since the fluids weren’t checked, then was the oil actually changed? At this point I don’t know. More

Great service. Friendly employees.Fast customer service.Car was returned clean and running very nice. thanks. Friendly employees.Fast customer service.Car was returned clean and running very nice. thanks. More

They are always very nice and get my car done in a timely manner ! Nice waiting area also! manner ! Nice waiting area also! More

The people are friendly and professional. It’s a pleasure to do business with you. It’s a pleasure to do business with you. More

The problem I’m having at James Wood GMC is the service department. I bought a new GMC AT4 and on my first oil change o came home and after the truck sit in my driveway overnight I noticed I had an oil lea department. I bought a new GMC AT4 and on my first oil change o came home and after the truck sit in my driveway overnight I noticed I had an oil leak. I drove the truck back to James Wood and informed them of the problem and also that the mechanic noted that he check my air filters and with all the dust on my engine I asked them to explain to me how that was done with no hand prints on the air filter compartment. Also I had caulked the left rear tire and it was noted that they rotated my tires yet the left rear was still on the same spot. The service manager gave me a $25 master card to fix mr problem haha. Now o have to bring the truck in to gave the transmission checked because it is slipping. I’m told to bring it in tomorrow Monday but it will sit for at least 2 days before they get around to looking at it and I get no loaner so I will be without a car for at least 2 days or longer. The service manager advices me of this. So I had taken it for another iPod charge a week ago and xxxx after backing out of my driveway last night I see I have another leak. So we will see what happens tomorrow morning when I take it in. The sales department is good but the service department is horrible. My daughters are both looking to but new cars one wants a Yukon but now she will look to another dealership. I will also be looking for a different dealership as I’m looking to but another TA4 2023 More

Best service dept in Texas and Missouri repaired my medium size Chevy Express when Reliable Chevy in Mo was focused on playing PIRATE PRICING. Kevin Haba his Tech Christian a true credit to their profe medium size Chevy Express when Reliable Chevy in Mo was focused on playing PIRATE PRICING. Kevin Haba his Tech Christian a true credit to their profession . Want honest repairs call James Wood today. Best Decision I have made!!!!!!!! More

I wanted to buy a truck everything was going great until I told them I was from New Jersey they said I could not buy it I had the money ready to go and a transporter. They advertise on the Internet on true I told them I was from New Jersey they said I could not buy it I had the money ready to go and a transporter. They advertise on the Internet on true car.com all over United States unfortunately when you contact him to buy it out of state they refused to sell it to you More

Oh, no! After waiting three weeks for an appointment, they took my Chevy Malibu back to the service bay for a GM recall issue they came back and said it will be 1.5 hours before they can get to it and th they took my Chevy Malibu back to the service bay for a GM recall issue they came back and said it will be 1.5 hours before they can get to it and the software update takes 2 hours. So, we're supposed to wait in the COVID-city waiting room because they can't schedule properly or tell people in advance that you should be prepared to leave the car for 3 to 4 hours? No one is doing the socially distancing thing in here while Denton virus numbers are so high. NO WAY will I ever buy a car from them or use their service again. Upon asking for my car back, the service attendant just said "Oh, OK, whatever." Tammy was nice but totally powerless to help. The scheduling people should TELL customers about the expected wait time even when you have an appointment! What a sloppy, stupid system and poor customer service. I guess because they make no money off of a recall, you don't matter. More