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James Wood AutoPark - Service Center

Denton, TX

4.7
2,357 Reviews

2,357 Reviews of James Wood AutoPark - Service Center

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June 16, 2023

Edwin takes care of me every time I bring my truck in. He tries to get it fixed with the most efficient and cost effective methods. More

by msilvey
Recommend Dealer
Yes
Employees Worked With
Edwin
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Jun 20, 2023 -

James Wood AutoPark responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The James Wood Buick GMC Denton Team

June 16, 2023

Mike Belew Service service service service clean clean people people Why 15 words Turns me off TIME More

by JRSKIPLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
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Jun 20, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The James Wood Buick GMC Denton Team

June 16, 2023

I had routine service performed. The service was communicated, performed, and my truck returned very efficiently. More

by MIKE.HOWDESHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service
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Jun 20, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The James Wood Buick GMC Denton Team

June 16, 2023

Technician did a poor job evaluating my car. Now I have over $2100 surprise repairs I have to pay to get car running correctly. Never going back to them. I expect more from Cadillac service dea More

by koklahoma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel in service- 1 star along w tech
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Jun 20, 2023 -

James Wood AutoPark responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

June 16, 2023

The staff was very accommodating. I was very comfortable in their lounge waiting for my vehicle to be done. I would recommend this place to everyone who wants great service! More

by WHISKEY5497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

James Wood AutoPark responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The James Wood Buick GMC Denton Team

June 16, 2023

Upon arrival the Service Writer first seemed a little put off or unsure of what to do, Maybe I caught him in the middle of something else. After initial response, all things went well. No complaints. Except More

by KEN@ABLEMECH.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trish in parts was very helpful.
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Jun 21, 2023 -

James Wood AutoPark responded

Thank you for the great feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The James Wood Buick GMC Denton Team

June 15, 2023

Quality people taking good care of the customers. Very professional at their jobs and go out of their way to satisfy. More

by ginwheat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2023 -

James Wood AutoPark responded

Thank you for this amazing review! We really appreciate your business.

June 15, 2023

Great experience from start to finish ! Every vehicle I get is from James Wood Autopark! More

by MATT.CHAMBERS940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy Rangel
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Jun 17, 2023 -

James Wood AutoPark responded

Matt, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!

June 15, 2023

ALWAYS VERY WELCOMING, ALWAYS LETS ME KNOW ABOUT ANY PROBLEMS WITH MY CAR , YES I WOULD RECOMMEND JAMESWOOD More

by JDB4349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerett took care of my car
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Jun 17, 2023 -

James Wood AutoPark responded

We cannot thank you enough for your wonderful review of James Wood Buick GMC Denton and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!

June 15, 2023

Great, very customer oriented. Nice selection of quality vehicles and excellent service. I would highly recommend them. More

by sstratton42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip surles
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Jun 17, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

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