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James Wood AutoPark - Service Center

Denton, TX

4.7
2,287 Reviews

2,287 Reviews of James Wood AutoPark - Service Center

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July 18, 2023

The service department is top notch. They never gave up on finding a trim piece that was out of production. I was very happy ,actually trilled, actually amazed. Great job Gavynn Norris a More

by GMIRAMONTEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager and parts department
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Jul 20, 2023 -

James Wood AutoPark responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

July 17, 2023

the service was awesome! the service was awesome! the service was awesome! the service was awesome! More

by tkswan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor in the Service Department
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Jul 19, 2023 -

James Wood AutoPark responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, James Wood AutoPark Management | 940-591-9663

July 17, 2023

I’ve gotten Very good service. From James Wood Cadillac Repair service from denton Tx 👍 each time I call them More

by patgarcia42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2023 -

James Wood AutoPark responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, James Wood AutoPark Management | 940-591-9663

July 16, 2023

Excellent service as always! Very friendly and always asks what exactly I need done every time I come without assuming I need just an oil change More

by HDHILL58283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 18, 2023 -

James Wood AutoPark responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

July 16, 2023

Excellent even after the sale. Wonderful experience as always. From the first electronic contact until car was delivered A+ More

by dpetty73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gattenby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Buddy Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

July 16, 2023

The service was quick and informative. Service tech offered an upgraded oil for better performance. More

by CORYLOVE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
Report | Print
Jul 18, 2023 -

James Wood AutoPark responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers.

July 15, 2023

Edwin was efficient, polite, and accurate during my visit today. Always best service! Thank you! More

by AmyS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Stolp
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Jul 18, 2023 -

James Wood AutoPark responded

Thank you for this amazing review, Amy! We really appreciate your business.

July 15, 2023

Discount on total service Reasonably priced after service. Friendly reception. Friendly service. Satisfied with service. More

by NONNIE3722
Recommend Dealer
Yes
Employees Worked With
Edwin
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Jul 18, 2023 -

James Wood AutoPark responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

July 15, 2023

The service drive was very busy but the advisor got my requests and got my car back to me quickly. The Cadillac waiting room is comfortable. More

by renna.moss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
Report | Print
Jul 18, 2023 -

James Wood AutoPark responded

Renna, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership.

July 15, 2023

I like the welcoming attitude I get from Jared every time I go for a service. My problem was solved in a timely manner. I like that I am able to get a ride home when needed. More

by LROCHA_34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Abel
Report | Print
Jul 18, 2023 -

James Wood AutoPark responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

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