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James Wood AutoPark - Service Center

Denton, TX

4.7
2,287 Reviews

2,287 Reviews of James Wood AutoPark - Service Center

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August 12, 2023

Their customer service and their service technicians are excellent. I would highly recommend them to friends and family. They wash and vacuum your car and give it. Ack in a spotless condition. More

by SROLORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams, and Franklin were the two customer service employees that I worked with on my last drop off.
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Aug 15, 2023 -

James Wood AutoPark responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, James Wood AutoPark Management | 940-591-9663

August 12, 2023

Kind, knowledgeable! Was in for a Radiator flush and a Transmission oil change. Vehicle went back at 7:30, am and done t 10:30, which made me a happy customer. And they More

by DONALDBLACKMON55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin. kind hearted young man that keeps you in tuned with your vehicle's progress.
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Aug 15, 2023 -

James Wood AutoPark responded

We cannot thank you enough for your wonderful review of James Wood Buick GMC Denton and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The James Wood Buick GMC Denton Team

Aug 15, 2023 -

DONALDBLACKMON55 responded

All has been said. No further response at this time, thank you!

August 12, 2023

Atentos amables y eficiente el servicio ha sido exelente llevo 5 años consecutivos y no tengo queja More

by JAKy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
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Aug 15, 2023 -

James Wood AutoPark responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, James Wood AutoPark Management | 940-591-9663

August 12, 2023

as always, everyone was fantastic, phone folks, Samatha, valet, all very good, and my Tahoe is fixed More

by WALTERFITTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

August 11, 2023

Great service wonderful personnel prices were to much over charged not happy about that at all More

by ELSHADDAI77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts Services
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Aug 15, 2023 -

James Wood AutoPark responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, James Wood AutoPark Management | 940-591-9663

August 11, 2023

Sorry to see that Tammy has retired, but, Jared did a great job for me. Thanks More

by rjbash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared in service
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Aug 14, 2023 -

James Wood AutoPark responded

Thanks for leaving us such a great review! We miss Tammy as well, but we're so glad to hear Jared was able to continue a great service experience for you. Please don't hesitate to reach out if you need anything! Sincerely, James Wood AutoPark Management | 940-591-9663

August 11, 2023

Great job. They got my work done in a timely manner. I purchased the auto there and have had all service done there More

by Pclaytor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred
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Aug 14, 2023 -

James Wood AutoPark responded

Hi there and thank you! We can't tell you how much we appreciate your customer loyalty! Please let us know if there is anything else we can do for you! Sincerely, James Wood AutoPark Management | 940-591-9663

August 10, 2023

Since I purchased my 2018 Suburban from James Wood, I have been pleased with the service, despite a glitch in needing to have the battery replaced twice within a few weeks. Just had my car inspected and More

by KLMAHLKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in Service
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Aug 11, 2023 -

James Wood AutoPark responded

We do apologize for the initial difficulties you experienced. We are glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss. Sincerely, James Wood AutoPark Management | 940-591-9663

August 10, 2023

Always excellent work and service! Wait time always reasonable. Great to have you as our dealership! And Edwin rocks!! More

by RUTHSJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
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Aug 11, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us, Ruth! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, James Wood AutoPark Management | 940-591-9663

August 10, 2023

Gavynn Norris and Doug S. Provided amazing service. They encountered many issues but always melted me informed me with their progress. They were always professional. More

by ANDYM2050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeeAnn Potendyk
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Aug 11, 2023 -

James Wood AutoPark responded

Thank you so much for taking time out of your day to share your experience with everyone, Andy. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, James Wood AutoPark Management | 940-591-9663

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