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James Wood AutoPark - Service Center

Denton, TX

4.7
2,086 Reviews

2,086 Reviews of James Wood AutoPark - Service Center

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July 20, 2023

They try hard to please you and changed my oil in great time thank you More

by golfer.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Capestany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Ann Potendyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

James Wood AutoPark responded

We appreciate the time you took out of your day to provide this feedback. At James Wood Chevrolet Denton, our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, James Wood AutoPark Management | 940-591-9663

July 20, 2023

Great service really helped me find what I'm looking for. Great sales team to work with More

by robillardchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

James Wood AutoPark responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The James Wood Buick GMC Denton Team

July 19, 2023

Got oil change and break job. Picked up the truck with a broken ac and a check engine light on. No issues with the truck before the service. This was the second vehicle. My More

by JAKE.STARR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jared laska
Aug 10, 2023 -

James Wood AutoPark responded

Our team has acknowledged this review.

July 19, 2023

Great people great service great dealership, I will recommend to anyone that asks me about your service More

by CLINTON.WALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike at service
Jul 21, 2023 -

James Wood AutoPark responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, James Wood AutoPark Management | 940-591-9663

July 19, 2023

Buying process was smooth dealership informed me when car would ship. Car arrived 1 day later in good condition More

by tongela
Service Time
Recommend Dealer
Yes
Employees Worked With
William Youngblood
Jul 21, 2023 -

James Wood AutoPark responded

Thank you for taking the time to review James Wood Chevrolet Denton. We're glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, James Wood AutoPark Management | 940-591-9663

July 19, 2023

All interactions with the staff has been awesome. And the pickup and drop off is a key factor in repurchase More

by RODEBARNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service staff and delivery team
Jul 21, 2023 -

James Wood AutoPark responded

Thank you for this amazing review! We really appreciate your business. Sincerely, James Wood AutoPark Management | 940-591-9663

July 19, 2023

Professional staff that is responsive to your needs and requests. I woul recommend them to a friend. More

by robert.luciano56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Ann Potendyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

James Wood AutoPark responded

Thank you for your review of our team, Robert. We're glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

July 18, 2023

James Wood is great! Always A1 customer service. I love doing buisness with them.Thanks More

by RELOAD4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
Jul 20, 2023 -

James Wood AutoPark responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, James Wood AutoPark Management | 940-591-9663

July 18, 2023

The service department is top notch. They never gave up on finding a trim piece that was out of production. I was very happy ,actually trilled, actually amazed. Great job Gavynn Norris a More

by GMIRAMONTEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager and parts department
Jul 20, 2023 -

James Wood AutoPark responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

July 18, 2023

Professional dealership always eager to work with me to take care of my car! Awesome! More

by mandybelle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, Adams
Jul 20, 2023 -

James Wood AutoPark responded

Thank you for this amazing review! We really appreciate your business. Sincerely, James Wood AutoPark Management | 940-591-9663

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