Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

James Wood AutoPark - Service Center

Denton, TX

4.7
2,086 Reviews

2,086 Reviews of James Wood AutoPark - Service Center

Sort by
July 23, 2023

Excelente servicio increíble actitud por ayudar y eficiente personal Increíble instalaciones respeto y buen ambiente More

by jperezinstall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicio al cliente
Report | Print
Jul 25, 2023 -

James Wood AutoPark responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, James Wood AutoPark Management | 940-591-9663

July 23, 2023

Always a pleasure to visit the service department at JW Cadillac. They are friendly, responsive and really care about the service they deliver. More

by VBURRIS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jul 25, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Buick GMC Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The James Wood Buick GMC Denton Team

July 23, 2023

Great Dealership to work with. I take my company lease car and my personal cars there. I plan to buy my next vehicle there. More

by JACKMCWILL77
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

James Wood AutoPark responded

We're thrilled to receive your positive review! Thank you for choosing us, and we look forward to serving you again. Sincerely, James Wood AutoPark Management | 940-591-9663

July 22, 2023

I had taken the day off of work and arrived at 9:45 for my 10:00 scheduled appointment. At 11:15 I had to ask the status and was told it was a busy morning. The service was finally completed at 11:45. I More

by peggydurbin14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BJ Worley
Report | Print
Jul 25, 2023 -

James Wood AutoPark responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The James Wood Buick GMC Denton Team

Jul 27, 2023 -

peggydurbin14 responded

Thank you for responding. It is quite frustrating to try and plan and then be stuck waiting. I know everyone’s time is precious but that is why I schedule. If it is on a first come first served basis then a customer should be advised (or at least contacted that there will be a delay and allow us to come or reschedule). Just a suggestion

July 21, 2023

James Wood has always been fair with us. We have purchased several vehicles from them and they have always kept their word about small repairs the vehicles have needed. More

by rsedwards2500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Oropeza
Report | Print
Jul 24, 2023 -

James Wood AutoPark responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, James Wood AutoPark Management | 940-591-9663

July 21, 2023

Every time we have a problem it has been taken care off so it’s a great deal More

by JPBSTANFORD99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change
Report | Print
Jul 24, 2023 -

James Wood AutoPark responded

Thank you for this amazing review! We really appreciate your business. Sincerely, James Wood AutoPark Management | 940-591-9663

July 21, 2023

Best customer service I have ever experienced from a vehicle dealership! Will continue to purchase my trucks here. More

by HUGHES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Laska -- Great customer service!
Report | Print
Jul 24, 2023 -

James Wood AutoPark responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

July 21, 2023

Service Rep - she was great, did fantastic explaining the issues - need to hire more like her. More

by AMJAR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep
Report | Print
Jul 24, 2023 -

James Wood AutoPark responded

Thank you for taking the time to leave a positive review! We appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

July 20, 2023

WOW! What an INCREDIBLE TEAM! I can not say enough good things about this dealerships staff! They are exceptional! Gary Powell More

by TTTXT264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department and parts department are AMAZING!
Report | Print
Jul 21, 2023 -

James Wood AutoPark responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, The James Wood Buick GMC Denton Team

July 20, 2023

Experience went very smoothly All work was done as promised and without unnecessary delays. I will definitely keep coming back to James Wood. More

by brashearp
Recommend Dealer
Yes
Employees Worked With
William Youngblood
Report | Print
Jul 21, 2023 -

James Wood AutoPark responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The James Wood Buick GMC Denton Team

1
...
193
194
195
...
209