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James Wood AutoPark - Service Center

Denton, TX

4.7
2,087 Reviews

2,087 Reviews of James Wood AutoPark - Service Center

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August 02, 2023

Great service and they fixed the problem with my car. Tim, the service advisor was very helpful. More

by davidmcdonough47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, service advisor.
Aug 04, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, James Wood AutoPark Management | 940-591-9663

August 01, 2023

The past two visits the dedicated Service Advisor was not available to answer questions regarding the service/visit. Always on the phone and not available. More

by DONTBRAUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Belew
Aug 07, 2023 -

James Wood AutoPark responded

Thank you for sharing this review regarding your experience with us. We would like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

August 01, 2023

Fast trouble-free service as usual. They make you feel like you are their only customer! More

by ROY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
Aug 03, 2023 -

James Wood AutoPark responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, James Wood AutoPark Management | 940-591-9663

August 01, 2023

The service department stayed on top of everything. We had two vehicles there. We received updates every step of the service. We were informed of the needed work & why it was necessary. The service pe More

by mcardlepete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Wilkins
Aug 03, 2023 -

James Wood AutoPark responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The James Wood Buick GMC Denton Team

August 01, 2023

Always excellent service. Service Rep was prompt when I arrived and got me checked in promptly. More

by RMENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Aug 03, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

July 31, 2023

Excellent Proffessional Service, Cole Fellers was an excellent Sales Rep .Samantha was great in Service as everyone else .The clerk was the only issue in service . She told me to pay the 82.50 I paid an More

by chuschke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 07, 2023 -

James Wood AutoPark responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, James Wood AutoPark Management | 940-591-9663

July 31, 2023

I had to cancel an early July appointment and had just gotten our Equinox back from our son on Friday evening. Went in early Saturday morning and Tim was able to get our car serviced. Tim also showed me More

by SBARRON936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim / Service Center
Aug 03, 2023 -

James Wood AutoPark responded

Thank you for taking the time to write this review. We are pleased to hear that Tim was able to provide an efficient and overall positive experience. Sincerely, James Wood AutoPark Management | 940-591-9663

July 30, 2023

Caring, responsive, and informed people that you truly count on. Made sure I had a vehicle while my pickup had an extended stay. More

by BIGDAD42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 02, 2023 -

James Wood AutoPark responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The James Wood Buick GMC Denton Team

July 30, 2023

Great service in and out quickly and they advised me of my points which saved me almost 100 dollars. More

by brent.davis80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Aug 02, 2023 -

James Wood AutoPark responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

July 29, 2023

Tammy Brooks was very thoughful and the repairs were completed in a timely manner. Thanks More

by tbeecham01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Brooks
Aug 01, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Tammy was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, James Wood AutoPark Management | 940-591-9663

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