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James Wood AutoPark - Service Center

Denton, TX

4.7
2,087 Reviews

2,087 Reviews of James Wood AutoPark - Service Center

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August 04, 2023

They have serviced my SRX Cadillac for 10 years and have always done an excellent job. Their customer service team and technicians are excellent. The car is washed and vacuumed upon return to the customer. More

by SROLORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
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Aug 07, 2023 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

August 04, 2023

I always take my cars and trucks to James Wood Auto park for service. They are very professional and competitively price. They have a comfortable waiting area if you would like to wait or they will give y More

by chas.jwhite341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin always handles my service. He is 5 star. Very friendly and always provides updates.
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Aug 07, 2023 -

James Wood AutoPark responded

We really appreciate your feedback, Chas. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, James Wood AutoPark Management | 940-591-9663

August 04, 2023

The application of the VIN labels was done quickly and without delay to my manager who was waiting at Cracker Barrel before I could get there. More

by CORLEYSHEEGOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogel, Ray ORourke
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Aug 07, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, James Wood AutoPark Management | 940-591-9663

August 04, 2023

Very friendly and good device. Appreciate the Wash and clean car. Thanks Thanks Thank You More

by jw01fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 07, 2023 -

James Wood AutoPark responded

We are glad to hear you enjoyed your recent visit to our service department. At James Wood Chevrolet Denton we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Sincerely, James Wood AutoPark Management | 940-591-9663

August 04, 2023

Service was quick and took less time than previous times that I have been there. Thank You. More

by jamie.sheridan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I met with No On in these departments.
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Aug 07, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to let us know how happy you are with your experience, Jamie! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, James Wood AutoPark Management | 940-591-9663

August 04, 2023

Best customer service in DFW. I know I can always trust them to give me honest advice and get me back on the road quickly. More

by DIANEBECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn
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Aug 07, 2023 -

James Wood AutoPark responded

Diane, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, James Wood AutoPark Management | 940-591-9663

August 04, 2023

Excellent service…. Franklin and Taylor are great to work with….in fact, all the service employees were great More

by LAMRAM0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Non of the above are applicable
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Aug 07, 2023 -

James Wood AutoPark responded

Thanks for the great feedback! We're very happy that Frank and Taylor were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

August 04, 2023

Good dealership ready and willing to assist your needs. The james wood family operates with care for its customers. More

by CABIN914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Buckhanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2023 -

James Wood AutoPark responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, James Wood AutoPark Management | 940-591-9663

August 03, 2023

Check in & check out was easy. We were informed every step of service. Alerted of additional needed service. Thank you! Friendly & helpful staff. More

by mcardlepete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins & Cashiers
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Aug 10, 2023 -

James Wood AutoPark responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The James Wood Buick GMC Denton Team

August 02, 2023

Jarrett is the nicest! Excellent customer service. Thank you for taking care of my vehicle in a timely manner. More

by GMONTEMAYOR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
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Aug 04, 2023 -

James Wood AutoPark responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, James Wood AutoPark Management | 940-591-9663

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