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James Wood AutoPark - Service Center

Denton, TX

4.7
2,088 Reviews

2,088 Reviews of James Wood AutoPark - Service Center

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August 10, 2023

Gavynn Norris and Doug S. Provided amazing service. They encountered many issues but always melted me informed me with their progress. They were always professional. More

by ANDYM2050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeeAnn Potendyk
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Aug 11, 2023 -

James Wood AutoPark responded

Thank you so much for taking time out of your day to share your experience with everyone, Andy. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, James Wood AutoPark Management | 940-591-9663

August 10, 2023

Great service, we purchased a vehicle from out of state, their virtual communication was fast and easy. More

by smunoz0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

James Wood AutoPark responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, James Wood AutoPark Management | 940-591-9663

August 10, 2023

Everyone was wonderful! Mr Kyle Elliott had my SUV ready when promised! Awesome Awesome dealership! More

by TERRYLYNN1200
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

James Wood AutoPark responded

Thank you for sharing your feedback, Terry! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, James Wood AutoPark Management | 940-591-9663

August 09, 2023

The service as always was great Tim and the crew always get it done. I could not ask for better More

by mearslp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gattenby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Deter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim is GMC service
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Aug 11, 2023 -

James Wood AutoPark responded

Thank you for this amazing review! We really appreciate your business. Sincerely, James Wood AutoPark Management | 940-591-9663

August 09, 2023

James Wood and Gavynn Norris took good care of me. I got a good discount and will highly recommend the dealership. More

by roja452003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris was very helpful
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Aug 11, 2023 -

James Wood AutoPark responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, James Wood AutoPark Management | 940-591-9663

August 09, 2023

Word Word word word word word word word word word word word word word word More

by Potatoball
Recommend Dealer
No
Employees Worked With
I didn’t you just keep emailing me
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Aug 11, 2023 -

James Wood AutoPark responded

This is not the experience we strive to provide for our customers. We would like to discuss your visit further so that we can move forward in a positive direction. Please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

August 09, 2023

Always courteous and keeps me informed on status of vehicle. Quick turn around and clean vehicle when ready! More

by OPEARSON1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department - Jared!
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Aug 11, 2023 -

James Wood AutoPark responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, James Wood AutoPark Management | 940-591-9663

August 09, 2023

With a time crunch facing me, the service team was able to repair my windshield within my time limit. The work is so good, a person cannot tell, where the crack was. More

by SBURGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarret
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Aug 11, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, James Wood AutoPark Management | 940-591-9663

August 09, 2023

James Wood’s is always friendly, thorough and helpful. They are good about getting my vehicles into the shop in a timely manner. More

by GRAMMY49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Aug 11, 2023 -

James Wood AutoPark responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at James Wood Chevrolet Denton. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 09, 2023

Great service dept sent a letter to Russ Ellis complimenting Brandon Stolp,Gavynn Norris and the service dept for going out of there way solving the problem with my truck More

by pat7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Solp,Gavynn Norris
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Aug 11, 2023 -

James Wood AutoPark responded

Thank you for leaving us this great review, Pat! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

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