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James Wood AutoPark
Denton, TX
4,546 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 4,546 reviews
July 26, 2023
Buddy was very helpful and up front. They do what they say and they don't waste time doing it. They do what they say and they don't waste time doing it. More
by scott.spears
Verified CustomerEmployees Worked With
July 25, 2023
The process was super easy, I called and did the whole process over the phone. Easiest buying process to date. process over the phone. Easiest buying process to date. More
by SRUVALCABA82
July 25, 2023
Great service and very quick. Not pushy at all. Very accommodating with all requests I had. Not pushy at all. Very accommodating with all requests I had. More
by kaseyhallman
Employees Worked With
July 25, 2023
Customer service is very good and very thorough. Called with updates thorough out the day. Only place I'll take my truck. Called with updates thorough out the day. Only place I'll take my truck. More
by sharber1123
Employees Worked With
July 25, 2023
There was no response from service department on the status of repairs/estimates until I called next day. I approved the repair and the cost, and did not hear from the service department for another 2 - status of repairs/estimates until I called next day. I approved the repair and the cost, and did not hear from the service department for another 2 - 3 days until I again. Was told the vehicle was ready and I could come pick it up. Service representative on initial call was Rachel Alvey, but did not see her when I dropped the vehicle off for service or when I later picked it up. Received a highlighted request to please complete a review as "completely satisfied" as any other response om any question would cause her to receive a F raring overall. Also noted that if completed the survey in total as completely satisfied, I would be eligible for a drawing to receive 1 year of free oil changes. I was not comfortable with this type of request to comply with a possible honest and open response to survey request. Really makes you have 2nd thoughts as to the integrity of any Reviews that are posted for this dealership. Repairs were completed satisfactorily, and there are no issues to date. Have had service performed at James Wood in the past, and will probably utilize their services in the future. More
by SERENITYACRES
Employees Worked With
Service Department
July 24, 2023
Yes, the young man in sales Mathew was absolutely amazing and so helpful during a very difficult time that my mother was dealing with and he brought the car to her home and had so much compassion! He was ama and so helpful during a very difficult time that my mother was dealing with and he brought the car to her home and had so much compassion! He was amazing and absolutely will go back to James wood and Mathew!!!!!! More
by DLC1037
Employees Worked With
Mathew!
July 24, 2023
Very professional staff - Excellent quality/stock of vehicles. Fastest & smoothest vehicle purchase I have ever made. Highly recommend doing business here! vehicles. Fastest & smoothest vehicle purchase I have ever made. Highly recommend doing business here! More
by scotchperry
