James Wood AutoPark

Easy access and appointment setting. Electrical problem identified related to hitting debris in road. Part ordered. Electrical problem identified related to hitting debris in road. Part ordered. More

Very nice, waiting area was clean and comfortable. I know my car will be taken care of. I know my car will be taken care of. More

My last oil change here has been fantastic! ((I've mainly only gone here for my oil changes since buying the Buick from them ... there was a few months I've gone to Kwik Kar, aaaand there's a r ((I've mainly only gone here for my oil changes since buying the Buick from them ... there was a few months I've gone to Kwik Kar, aaaand there's a reason I haven't been back ... and yes, I'm aware DIY is as simple as popping the drain plug, collecting the used oil, taking out the old filter, lubing the o-ring of the new filter, pouring in the new, etc ... I know, but I find comfort in the potential of diagnosing any surprise issue, or the wash afterwards. Disclaimer done)) It was a bit longer between my changes this last time - don't do that - but they were attentive and kind. I've actually not ever had a moment where they weren't kind, and I hope they're treated with the same respect and decency in return. I'll keep coming back here for service and maintenance More

James Wood Service is always friendly and fast. They provide transportation if needed and always keep up updated on the progress of the work being done. I would recommend them as your dealership of They provide transportation if needed and always keep up updated on the progress of the work being done. I would recommend them as your dealership of choice. More

Donny Sides is a great person to work with. He is the epitome of professionalism and kindness. He’s the reason we have bought two trucks there in the last 2 weeks. With sales people Donny we wi He is the epitome of professionalism and kindness. He’s the reason we have bought two trucks there in the last 2 weeks. With sales people Donny we will definitely be back. The other team member at James Wood that we really enjoyed working with was Mark Lopez. He was very knowledgeable and patient as we asked questions about the warranty options and insurance. Mark also had some great funny stories to tell. More

Very pleased with the service of the sales rep. He was very helpful and pleasant to work wit He was very helpful and pleasant to work wit More

Great transaction. Everything was as discussed on the phone/email. I was in and out in 35 minutes. This is how car buying should be. Everything was as discussed on the phone/email. I was in and out in 35 minutes. This is how car buying should be. More

Very polite, friendly and on time. However there seem to be a lack of technical knowledge when it came to EVs . It took me 4 tries (3 phone calls and a visit ) to get the Answer i need However there seem to be a lack of technical knowledge when it came to EVs . It took me 4 tries (3 phone calls and a visit ) to get the Answer i needed for "(after the recall replacement of cells how do i change the charge level back to 100%). " the correct answer or at least the final answer i got was you CAN NOT for 6 month, than you can! Likely the correct answer but my confidence level went down during the process. Maybe GM and EVs have communication work to do...just my thoughts. More

Rudy was amazing, very helpful and answered all our questions. We will definitely come see him again when we are ready to purchase another vehicle. questions. We will definitely come see him again when we are ready to purchase another vehicle. More

Buddy was very helpful and up front. They do what they say and they don't waste time doing it. They do what they say and they don't waste time doing it. More