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James Wood AutoPark
Denton, TX
4,230 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 4,230 reviews
Verified Customer
September 10, 2023
The best Cadalac Dealer in the west for sales and service amazing experience buying a cart there amazing experience buying a cart there More
by dniles1775
Employees Worked With
September 10, 2023
All was completed on time. The work repaired the problem satisfactorily. Folks were courteous and friendly. The work repaired the problem satisfactorily. Folks were courteous and friendly. More
by RLGETTY
September 10, 2023
The dealership had great selection and the employees had great customer service and were easy to work with. great customer service and were easy to work with. More
by cb
September 10, 2023
Thanks to our our advisor Jarrett, working with us and the mechanic as well. Great service and respect from these two guys. Thank you both the mechanic as well. Great service and respect from these two guys. Thank you both More
by THURMAN.G50
Employees Worked With
September 09, 2023
When my A/C went out in 105 heat , they stepped up . . Samantha was wonderful and kept me informed as they checked it out .Mechanic was able to fix it in about two hours . Thank you !!! . Samantha was wonderful and kept me informed as they checked it out .Mechanic was able to fix it in about two hours . Thank you !!! More
by BARBWILLIAMS17
Employees Worked With
Samantha Oliphant -service Advisor
September 09, 2023
I drove my daughters car to the dealership. I told the service advisor some issues and she said it might be the battery. Service department had my daughters car for 16 hours. Couldn't get passe I told the service advisor some issues and she said it might be the battery. Service department had my daughters car for 16 hours. Couldn't get passed the low battery voltage code to diagnose other problems. So, I spoke with a service advisor supervisor and he checked his computer for details. The supervisor said I had to purchase a $255 GM (only) battery +tax+install... before the tech can finish the diagnostic. I told the supervisor what I was experiencing and he thought it might be the battery as well. I told the supervisor that I didn't understand why it took 16 hours by professional techs that you and the other service advisor lady diagnosed in 30 seconds, to only be a battery issue. I told the service people, thank you for your help, but I will purchase and install the battery that is rated for the car and the weather in my location. I paid the diagnostic fee and left. I rated this dealership 1 star because a zero star wasn't an option. I will never go back to that dealership. More
by thomas.davis3379
Employees Worked With
No names needed, multiple people in different locations need to be retrained.
