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James Wood AutoPark

Denton, TX

4.8
3,996 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 3,996 reviews

September 10, 2023

All was completed on time. The work repaired the problem satisfactorily. Folks were courteous and friendly. More

by RLGETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Sep 12, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, James Wood AutoPark Management | 940-591-9663

September 10, 2023

The dealership had great selection and the employees had great customer service and were easy to work with. More

by cb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Gattenby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lopez
Sep 12, 2023 -

James Wood AutoPark responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, James Wood AutoPark Management | 940-591-9663

September 10, 2023

Thanks to our our advisor Jarrett, working with us and the mechanic as well. Great service and respect from these two guys. Thank you both More

by THURMAN.G50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

James Wood AutoPark responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, James Wood AutoPark Management | 940-591-9663

September 09, 2023

I love the service provided and knowledge shared by sales and service. Very friendly people there. More

by MWLINGENFELDER
Recommend Dealer
Yes
Employees Worked With
Ronnie Eison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, James Wood AutoPark Management | 940-591-9663

September 09, 2023

Great experience here with everyone from start to finish! Was treated like family. This is my second vehicle to purchase here and I will always be back! More

by JBARNESSBG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Spurgeon
Sep 11, 2023 -

James Wood AutoPark responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second vehicle buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

September 09, 2023

Everyone that we talked to seemed very nice and down to earth. Would recommend to anyone looking for a new vehicle. More

by sbarnard213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Olivara , William Youngblood
Sep 11, 2023 -

James Wood AutoPark responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, The James Wood Buick GMC Denton Team

September 09, 2023

When my A/C went out in 105 heat , they stepped up . . Samantha was wonderful and kept me informed as they checked it out .Mechanic was able to fix it in about two hours . Thank you !!! More

by BARBWILLIAMS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant -service Advisor
Sep 11, 2023 -

James Wood AutoPark responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The James Wood Buick GMC Denton Team

September 09, 2023

I drove my daughters car to the dealership. I told the service advisor some issues and she said it might be the battery. Service department had my daughters car for 16 hours. Couldn't get passe More

by thomas.davis3379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names needed, multiple people in different locations need to be retrained.
Sep 12, 2023 -

James Wood AutoPark responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The James Wood Buick GMC Denton Team

Sep 13, 2023 -

thomas.davis3379 responded

Y'all can get in touch with me. I would be glad to talk to a live person whom can actually do something about this.

September 09, 2023

rebuild my transmission 4 times cannot fix it right. still have wobbling,vibration, kicking, slipping. should have gave me a new trans and converter it cover under my warranty but have not and will get More

by ISLYNN0926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared
Sep 12, 2023 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

September 09, 2023

This is our 3rd vehicle we have bought from James Wood and Rudy since 2017. The service is unbeatable! Rudy listens to what we want and doesn't try to steer us to something different because it's more e More

by dickfamilyis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Olivares
Sep 11, 2023 -

James Wood AutoPark responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Rudy’s sales excellence is always consistent, and we're glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, The James Wood Buick GMC Denton Team

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