James Wood AutoPark
Denton, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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All was completed on time. The work repaired the problem satisfactorily. Folks were courteous and friendly. The work repaired the problem satisfactorily. Folks were courteous and friendly. More
The dealership had great selection and the employees had great customer service and were easy to work with. great customer service and were easy to work with. More
Thanks to our our advisor Jarrett, working with us and the mechanic as well. Great service and respect from these two guys. Thank you both the mechanic as well. Great service and respect from these two guys. Thank you both More
I love the service provided and knowledge shared by sales and service. Very friendly people there. and service. Very friendly people there. More
Great experience here with everyone from start to finish! Was treated like family. This is my second vehicle to purchase here and I will always be back! Was treated like family. This is my second vehicle to purchase here and I will always be back! More
When my A/C went out in 105 heat , they stepped up . . Samantha was wonderful and kept me informed as they checked it out .Mechanic was able to fix it in about two hours . Thank you !!! . Samantha was wonderful and kept me informed as they checked it out .Mechanic was able to fix it in about two hours . Thank you !!! More
I drove my daughters car to the dealership. I told the service advisor some issues and she said it might be the battery. Service department had my daughters car for 16 hours. Couldn't get passe I told the service advisor some issues and she said it might be the battery. Service department had my daughters car for 16 hours. Couldn't get passed the low battery voltage code to diagnose other problems. So, I spoke with a service advisor supervisor and he checked his computer for details. The supervisor said I had to purchase a $255 GM (only) battery +tax+install... before the tech can finish the diagnostic. I told the supervisor what I was experiencing and he thought it might be the battery as well. I told the supervisor that I didn't understand why it took 16 hours by professional techs that you and the other service advisor lady diagnosed in 30 seconds, to only be a battery issue. I told the service people, thank you for your help, but I will purchase and install the battery that is rated for the car and the weather in my location. I paid the diagnostic fee and left. I rated this dealership 1 star because a zero star wasn't an option. I will never go back to that dealership. More
rebuild my transmission 4 times cannot fix it right. still have wobbling,vibration, kicking, slipping. should have gave me a new trans and converter it cover under my warranty but have not and will get still have wobbling,vibration, kicking, slipping. should have gave me a new trans and converter it cover under my warranty but have not and will get in touch with owner son More
This is our 3rd vehicle we have bought from James Wood and Rudy since 2017. The service is unbeatable! Rudy listens to what we want and doesn't try to steer us to something different because it's more e and Rudy since 2017. The service is unbeatable! Rudy listens to what we want and doesn't try to steer us to something different because it's more expensive or what we want isn't available. He provides options on getting what we want. He also has never pressured us into feeling like we had to buy from him. More